Link Building: The Future Of Relationships

The Future Of Linking

Link building is hard work.

Have you ever tried to get people to link to your pure commerce/commercial brochure-web site? You know how tough it is out there. The link economy has become so established, we've even got strategies built around the idea of never linking out. Once people perceive something to be valuable, they'll think twice about just handing it over for nothing.

So what is an SEO supposed to do?

The key to linking in an environment where there is high value placed on links is to think of linking less as a process, and more in terms of building relationships.

Here are a few linking ideas designed to reduce the pain and increase the effectiveness of your link building campaign.

Relationship Link Building 101

The first step in your link building strategy occurs before your site hits the web.

If you're thinking of launching a static brochure-ware site, and link building is part of your marketing strategy, think again.

Why?

There is less chance for relationship building.

Preferably, you want a site with plenty of potential for on-going community involvement and interaction.

Examples?

News Sites. Social sites. Blogs. Frequently-updated information sites. Teaching sites. Advice sites. Q&A. Wikipedia-style sites. The static brochure website will still have a place, but those sites with higher levels of user engagement will trump it.

Produce Really, Really Interesting Content

Posting what everyone else is posting is not interesting.

Look at what everyone else is posting and take a new angle on the the topic. Don't just go one better, go ten better. Learn the lessons of The Purple Cow. Be worth remarking upon. People are hungry for unique, quality content.

They'll link to you if you have it.

If your competitors are spending ten minutes on their posts, you spend a day. Spend a whole week. Cover areas no one else is covering. Make your posts game-changing posts. You're going to need not one, but a consistent body of such posts. Think about the sites you link to. You need to aim to be better than those sites.

At very least, you need to offer a point of difference in order to be linkworthy.

Link Out

If you're new, you're going to need friends. You're going to need influential friends.

A link out to sites run by influential people becomes an advertisement for your site in their referral logs. People will follow the links back to see who is talking about them, and if you're got an impressive set of articles/posts, you'll be on their radar in no time.

Give Forward

Most modern marketing is based on the idea of reciprocation. If you do something for others, without requesting something in return, most people feel they should reciprocate.

Give something valuable. Give wide. Give freely. Some of it will eventually come back.

Give nothing, and you're guaranteed that nothing will come back.

Lose The Ads

The less commercial you appear, the more likely you'll get linked to, especially from .edu and other authority information hubs. Few people want to link to sites plastered with advertising unless that site already has established authority.

You can introduce advertising once you've built up link authority.

Flattery Gets You Everywhere

Make people feel important. Make them look good. If you make them look good, they'll want to point that fact out to others. They'll do your marketing for you.

Look For Companies With "In The News" Pages

This tip flows on from flattery. Write about companies in a good light. To find companies that have "in the news" style pages, do a Google search for [your industry + "in the news"].

Use Meme Trackers

Monitor upcoming news stories. Use Google Hot Trends, subscribe to Google Alerts, and check out Twitter stuff like Twitter Search and Twitscoop.

Write stories about fast-breaking events that have little competition but high interest levels. If the meme gets big enough, news sites will look around for content to quote, and, given a lack of competition, hopefully they'll quote yours.

Get Seen In The Community



Participate in answer sites, forums, article sites, Wikipedia, Squidoo, Amazon et al. Contribute something of real value. You'll get direct links in some cases, but at very least you'll raise awareness, which can translate into links down the line.

The Designer Angle

Get your site re-designed by a high profile designer who has a history of showcasing his/her work.

The cost of the design might be more than covered by the value of the inbound links and attention you receive, especially if the design is mentioned in trade bibles, like Smashing Magazine.

Old-Skool

Less about relationships, but good tools to have in the box.

Trade Links

Trade links, ask for links, beg for links. Hey, it still works, although it's probably the least effective method, and most time consuming. Outsource this task, if you can.

List With Local Business Services

List with your Chamber of Commerce, Business Bureau's, Government Advisories, libraries, and other appropriate institutions.

Linkbait

Link baiting is when you write content with the specific aim of attracting links. It works, but you've got to be careful with your pitch. Get the tone wrong for your audience, and you'll put people off.

Try:

  • Top Ten Lists
  • Top Myths
  • Top 100
  • How To Do Something Exceptional With (Seemingly) No Effort
  • Courting Controversy
  • Be The First To Do Something
  • Being Outrageous

Press Releases

Almost all press releases end up in the web equivalent of the wastepaper bin, but if you can provide a fresh, newsy angle, there is significant potential for links.

Try combining link bait strategies with press release strategies. A local angle works well for local news services, who are often starved of local news.

Directory Listings

Keep the following criteria in mind when evaluating which web directories are worth your time.

  • They appear in the SERPs
  • Offer direct links - i.e they aren't routed through a script, or no-followed.
  • High crawl frequency - check out the latest crawl date in Google cache. If the directory pages haven't been cached in months, chances are Google may regard them as low quality.
  • Look for quality standards - Matt Cutts outlined Google's view of a good directory. Directories that stay closest to these guidelines are more likely to be around for the long haul.
  • Beware of sitewide linking

For more detail, check out Web Directories...are They Relevant to SEO?

Share One Strategy

If you've reached this far, and thought "I know this stuff!" - great :)

How about sharing your single best link acquisition strategy with the community :)

The Future Of Linking

Links have been so important for so long now, but are things about to change?

In the dark, distant past - 1997 - the web was about publishing.

However, the web ecosystem is evolving into more of an interactive space, based on platforms.

As a result, we're seeing a different kind of website emerge - it is more "place" than "brochure". Think Facebook, YouTube, Wikipedia, Blogs, et al. We're seeing more applications. We're seeing more cloud computing. The web is becoming a place where we truly interact, as opposed to simply publish.

Google's ranking models have, in the past, been based on publishing models - specifically, an academic citation model in the form of PageRank. This approach will become less effective at determining relevance as people move away from the publishing model and towards interaction and engagement.

Google realize this, of course. This is why I think Google will be adapting their model to monitor and gauge interaction. Interaction will become a new valuable metric as to a sites worth, which will flow into ranking.

In a recent post on The Official Googleblog, Google talked of how interaction will change how systems "think and react":

"As we're already seeing, people will interact with the cloud using a plethora of devices: PCs, mobile phones and PDAs, and games. But we'll also see a rush of new devices customized to particular applications, and more environmental sensors and actuators, all sending and receiving data via the cloud. The increasing number and diversity of interactions will not only direct more information to the cloud, they will also provide valuable information on how people and systems think and react..... As systems are allowed to learn from interactions at an individual level, they can provide results customized to an individuals situational needs: where they are located, what time of day it is, what they are doing. And translation and multi-modal systems will also be feasible, so people speaking one language can seamlessly interact with people and information in other languages."

Notice the frequency with which Google use the terms "interact".

I think this hints at the future direction of search and ranking. Google will increasingly shift from measuring external popularity metrics, such as linking, to measuring the level of interaction, if they are not already doing so.

There have been three recent developments that search marketers should be aware of:

This all points to the increasing role of engagement metrics.

In order to positioned well in the future, you'll need to think as much about the level and type of interaction on your site as you will as you will about link authority. This comes all the way back to my first point above - build a site with plenty of potential for relationship building.

Something to ponder :)

Further Reading:

Search Engine Optimization - Evolution or Extinction?

The following is a guest blog post by Jeremy L. Knauff from Wildfire Marketing Group, highlighting many of the recent changes to the field of SEO.

Marketing is constantly evolving and no form of marketing has evolved more over the last ten years than search engine optimization. That fact isn’t going to change anytime soon. In fact, the entire search engine optimization industry is headed for a major paradigm shift over the next twelve months. Like many of the major algorithm updates in the past, some people will be prepared while some will sit teary-eyed amongst their devastation wondering what happened and scrambling to pick up the pieces. Unlike the major algorithm updates of the past, you won’t be able to simply fix the flaws in your search engine optimization and jump back to the top of the SERPs.

Why is this change going to be so different? In the past, the search engines have incrementally updated certain aspects of their algorithms to improve the quality of their SERPs, for example, eliminating the positive effect of Meta tag keyword stuffing which was being abused by spammers. Anyone who has been in the SEO industry for more than a few years probably remembers the chaos and panic when the major search engines stopped ranking websites based on this approach. This time around though, we’re looking at something much more significant than simply updating an algorithm to favor particular factors or discount others. We are looking at not only a completely new way for search engines to assign value to web pages, but more importantly, a new way for search engines to function.

Local search

A number one ranking for a particular keyword phrase was once the end-all, be-all goal but now many searches are regionalized to show the most relevant web pages that are located in the area that you are searching from. While this will probably reduce your traffic, the traffic that you now receive will be more targeted in many cases. Additionally, it give smaller websites a more equal chance to compete.
local.jpg

Google suggest

This August, Google Suggest was moved from Google Labs to the homepage, offering real-time suggestions based on the letters you’ve typed into the search box so far. This can be an incredibly helpful feature for users. At the same time, it can be potentially devastating to websites that rely of long-tail traffic because once a user sees a keyword phrase that seems like at least a mediocre choice they will usually click on it rather than continuing to type a more specific keyword phrase.
suggest.jpg

Devaluation of paid links

Google’s recent attempt to eliminate paid links has scared a lot of people on both sides of the link buying equation into implementing the “nofollow” tag. In the midst of this hypocritical nonsense, Google has also been taking great measures to devalue links based on quantifiable criteria, such as the “C” class of the originating IP, similarities in anchor text and/or surrounding text, location of the link on the page and the authority of the domain the link is from to name a few. Regardless of the effectiveness of any search engines ability to evaluate and subsequently devalue paid links, the fear of getting caught and possibly penalized is more than enough to deter a lot of people from buying or selling links.

Visitor usage data

Again, Google is leading the charge on this one. Between their analytics, toolbar and web browser, they are collecting an enormous amount of data on visitor usage. When a visitor arrives at a website, Google knows how long they stayed there, how many pages they accessed, which links they followed and much more. With this data, a search engine can determine the quality of a website, which is beginning to carry more weight in regards to ranking than some of the more manipulatable factors such as keyword density or inbound links. This puts the focus on content quality instead of content quantity and over time, will begin to knock many of the “me too” websites further down the SERPs pages, or out of the picture all together. The websites that will prosper will be those that produce relevant, original content that their visitors find useful.

TrustRank

Simply pointing a vast number of links with a particular keyword phrase in the anchor text to a website was once a quick and easy way to assure top ranking. The effectiveness of this approach is diminishing and will continue in that direction as a result of TrustRank. In a nutshell, a particular set of websites are chosen (by Google) based on their editorial quality and prominence on the Internet. Then Google analyzes the outbound links from these sites, the outbound links from the sites linked to by these site, and so on down the chain. The sites that are further up the chain carry more trust and those further down the chain, less trust. Links from sites with more TrustRank, those further up the chain, have a greater impact on ranking than links from websites further down the chain. On one hand, this makes it difficult for new websites to improve their position in the SERPs compared to established website; one the other hand, it helps to eliminate many of the redundant websites out there that are just repeating what everyone else is saying.

Google Chrome

Utilizing a combination of visitor usage data and a not so gentle nudge in Google’s direction, Google Chrome is set to change the way search engines gather data and present it to users. For example, when a user begins typing in the address bar of the browser, they are presented with a dropdown list of suggestions containing choices consisting of the #1 result in Google’s SERPs, related search terms and other pages you’ve recently visited. This gives a serious advantage to the websites that hold top ranking in Google and at the same time, gives a serious advantage to Google by giving their Internet real estate even more exposure than ever before.
chrome.jpg
So the question remains, is search engine optimization facing evolution or extinction? Certainly not extinction, not by a long shot, but in a short period of time it is going to be drastically different than it is today. The focus will soon be on producing a valuable and enjoyable user experience rather than just achieving top ranking, which is what it should have been all along.

New Backlink Analysis Strategy: Compete.com Referral Analytics

Compete.com quietly launched a referral analytics product as part of their advanced package ($499/month). Even as a free user you can see the top 3 results for any site, which can be used to see how reliant a site is on search. Why is % of search traffic an important statistic?

  • If search traffic (as a % of total traffic) is low (relative to other competing sites) then it could indicate that there are organic optimization opportunities that are currently being missed and/or that site has a large organic traffic stream that can be marketed to in order to help it improve any search related weakness.
  • If search traffic (as a % of total traffic) is high (relative to other competing sites) then it could indicate that the site is near its full search potential, that the site is not very engaging, and/or does not have many loyal users

Here are search stats for SEO Book. Note that Google controls a minority of the traffic to this site, which means they have limited direct influence on the revenue of this site. Some sites are closer to 90% Google, which makes it easy for Google to effectively remove them from the web!

This sort of data is important for considering the viability of a business model, the stability of a site, and what multiple a site should sell for. It can also be used when considering the CPM of an ad unit - search traffic is much more targeted and goal oriented than a person browsing a forum is.

Until everyone and their dog started looking at PageRank (and how to manipulate it) it was a rather sound way of finding the most valuable backlinks. But with the pollution of endless bought links, nepotistic links, and PageRank only being updated quarterly it is tough to glean much market data from only looking at PageRank. Tools like SEO for Firefox (especially when used on a Yahoo! backlink search) allow you to gather more data about the quality of link sources. But they all try to measure proxies for value rather than how people actually surf the web.

Microsoft BrowseRank research would use browsing data to supplement PageRank on determining relevancy. In Internet Explorer 8 (currently in beta) a person's browsing details are sent to Microsoft by default. With ~ 80% of the browser market, Microsoft does not need to use a random walk for the core of their relevancy algorithm - they know what people are actually doing, and can use usage data as a big part of their relevancy algorithms.

Using a tool like Compete.com Referral Analytics makes it far easier to poach top affiliates, discover the best ad buying locations, and replicate a competitor's best backlinks. Be forewarned that the tool only works at the domain level, so it is much better at analyzing Yahoo.com than shopping.yahoo.com.

Along with referral analytics Compete offers destination analytics, which let you know what websites people visit AFTER visiting a particular site...which should help you glean information about how sites are monetizing, what offers are working well, what sites are well referenced by another site, and what sites people go to if they can't get what they want on the current site.

At $500 a month, this tool is probably only going to be used by those who are already fairly successful rather than as an entry level tool.

Google's Chinese Wall Between AdWords Ads & Organic Search Results Disappears*

In years past Consumer Reports WebWatch studies showed that consumers struggled to differentiate ads from organic search results and that "more than 60 percent of respondents were unaware that search engines accept fees to list some sites more prominently than others in search results."

Since those studies Google has changed the background color on top ads from blue to a light yellow color that is hard to notice on some monitors. Changing my contrast setting from 50% to 55% it is hard for me to see the edge of the sponsored box...it simply bleeds into the organic search results. Google interviewed German searchers to ask if they noticed the yellow background on sponsored links and got a negative answer:

INT [interviewer]: “Why do the results on top have a yellow background, did you notice?”
TP [tester]: “I didn’t notice this.”
INT: “What does it mean?”
TP: “It definitely means they’re the most relevant.”

Google has done studies on the the brand lift of search, but it only tells part of the story. When one considers that

  • many searchers do not know where the paid ads are,
  • people will be searching more on mobile devices,
  • maps and other verticals will eventually have ads integrated in them, and
  • search suggestion services may show ads before the searcher hits the search results

...it is going to get much harder to compete for attention in big verticals unless you have the best visitor value and can afford PPC, or you build a formal partnership with the search engines.

To see where this is headed check out the Yahoo! Search results for a popular band, and see how Yahoo! turned their search results into a useful interaction AND an advertisement for Rhapsody - allowing searchers to play songs directly in the search results. Large portions of the search stream (lyrics, music, entertainment, sports) are going to be directly controlled by the search engines that keep users on their network longer and the second click.

* at least in the mind of searchers tested by Google and used in Google promotions to promote paid search advertising.

Is Your Search Result Sexy?

Title Tags As Ads

Do your tags scream "Click Me"?

Following on from my post yesterday, How To Craft Kick-Ass Title Tags & Headlines, lets look at meta tags as an advertisement, and why you need to think carefully about your offer, and the offers of your competition, when you craft your tags.

Why Are Title Tags Important?

Ranking debates aside, the main reason Title tags are important is because they are displayed, in bold, in the SERPs.

A SERP is a list of 20+ links, all clamoring for the visitors click. It is therefore important to entice visitors to click on your listing, rather than everyone else's. Sometimes you achieve this by rank placement alone, but with well-crafted tags, you stand a better chance of receiving that click.

What Is The Optimal Length For A Title Tag?

The W3C recommends the title tag should be less than 64 characters long.

Some SEOs think that long, keyword-loaded tags are the best approach. Some SEOs think short punchy tags are best, as long tags may dilute the weight of the keyword phrase, and there is less risk of Google cutting off you message midstream.

Because other factors play a more significant role in terms of rank, I ignore prescriptive tag lengths. Instead, I look to optimize the message in line with the business goals of a site.

Know Your Enemy

This is a proven Adwords strategy which also dovetails nicely into SEO.

The first step is to evaluate your surrounding competition.

Look at the wording of the most successful adwords ad for your chosen keyword term. Your aim is replicate success. Run an adwords campaign and experiment with the wording to find out the wording combination that receives the most clicks and subsequent desired action. You then craft your title tags and description tags to match. What works for Adwords works in the main SERPs, too.

Another way to approach title tags is to constantly rotate the tags using a script, and monitor the results. The is a split-run approach known as Keyword Spinning. You keep with the winners and cut the losers. This approach is describe in my post "Tested Advertising Strategies Respun For SEO"

What Are The Ideal Lengths For Meta Description Tags?

Common SEO wisdom dictates the description tag should be around 160 characters long.

Again, my approach is take prescriptive lengths with a grain of salt. Instead, focus on marketing and business goals.

The description tag doesn't have any ranking benefit, but it can be used to encourage people to click on your listing. Evaluate the surrounding competition, run tests using phrase variations, and make your description tag enticing. Also keep in mind that Google may match up a page description if the exact search query exists in the description tag.

Examples Of Title And Description Tags

This is how it should be done:

The title and description are clear and descriptive. There is a call to action and an appeal to self-interest.

This is a jumble:

The title and descriptions are confused. It is not clear what the benefit is to the visitor.

Google's Quirks

One problem is that Google sometimes uses a snippet Google may also use a DMOZ description.

Google will use the snippet when it finds no description tag, or determines the description tag that your provided is inappropriate. To improve the chances your meta description tag will be used, see Google's guide: "Improve Snippets With A Meta Description Make Over". Essentially, you need to make you meta description tag descriptive, as opposed to a series of keywords.

You can prevent search engines from using the DMOZ description using the following meta tag:

Prevent DMOZ META NAME="ROBOTS" CONTENT="NOODP"

See Googles Webmaster Guideline: "Changing your site's title and description in search results".

Get Into The Mind Of The Searcher

An important part of positioning an offer is to know what's on the searchers mind.

In some cases, the keyword query will contain this information. For example "Buy X Online Overnight Delivery" is self-evident, however the majority of searches are not transactional.

According to a Penn State research study, the breakdown of searches is as follows:

  • 80% Of Searches Are Informational
  • 10% Of Searches Are Navigational
  • 10% Of Searches Are Transactional

Definitions:

  • Informational queries are meant to obtain data or information in order to address an informational need, desire, or curiosity.
  • Navigational queries are looking for a specific URL.
  • Transactional queries are looking for resources that require another step to be useful.

Query classifications can be broken down further into the following sub-categories:

  • Directed: Specific question. i.e "Registering a domain name".
  • Undirected: Tell me everything about a topic. i.e. "Singers in the 80s".
  • List Of Candidates: List Of Candidates i.e. "Things to do in Hollywood".
  • Find: Locate where some real world service or productcan be obtained i.e."PVC suit"
  • Advice: Advice, ideas, suggestions, instructions. i.e. "What to serve with roast pork tenderloin".
  • Navigation to transactional: The URL the user wants is a transactional site i.e "match.com"
  • Navigation to informational: The URL the user wants is information i.e. "google.com"
  • Obtain: Obtain a specific resource or object i.e. "Music lyrics"
  • Download: Find a file to download ie. "mp3 downloads"
  • Results page: Obtain a resource that one can printed,save, or read from the search engine results page i.e. (The user enters a query with the expectation that 'answer' willbe on the search engine results page and not require browsing toanother Website)
  • Interact: Interact with program/resource on another Website. i.e "buy table clock"

And further by sub-category type:

  • Closed: Deals with one topic; question with one, unam-biguous answer. i.e "Nine supreme court justices ".
  • Open: Deals with two or more topics . i.e. "excretory system of arachnids".
  • Online: The resource will be obtained online i.e. "Things to do in Hollywood".
  • Off-line: The resource will be obtained off-line and may require additional actions by the user i.e."Airline seat map"
  • Free: The downloadable file is free i.e. "Full metal alchemist wallpapers Free".
  • Not free: The downloadable file is not necessarily free i.e. "family guy episode"
  • Links: The resources appears in the title, summary, or URL of one or more of the results on the search engine results pages
  • Other: The resources does not appear one of theresults but somewhere else on the search engine results page

Source: "Determining the informational, navigational,and transactional intent of Web queries" Bernard J. Jansen, Danielle L. Booth, Amanda Spink; Pennsylvania State University

Google have teams devoted to this very function, and this type of classification will feed through into their algorithms.

When crafting your tags, think about what classification of query the searcher is undertaking. How would they structure it? What terms would they use? Would they phrase their query as a question? What words would they include? What words would they omit? Dig deep into your keyword research tools and web logs to find this data.

Think about their mindset. Using words like research and compare help you tap into people in the research mode, whereas words like buy, save, coupons, and free shipping attract people ready to buy.

A Call To Action

The title tag and description provides opportunities to include calls to action. A call to action is a phrase that provides the opportunity for a visitor to take a step along the sales process.

The keyword term you've selected might give you a clue as to what point of the sales process the visitor is at. Obviously, "Buy X Online Overnight Delivery" tends to indicate a visitor is about to hand over the cash, so you draft your title tag and description accordingly in order to help close the deal.

However, most keyword terms aren't this overt. This is where you need to think about the type of offer you present.

How To Decide Between A Hard Offer And A Soft Offer

Some of the most effective offers are seldom "reasons to buy", but rather "reasons to respond." This is the difference between a hard and soft offer.

The vast majority of searchers are not ready to buy, so by using a soft offer, you stand to capture a greater number of leads than you would if you just made a hard "buy right now!" offer. If all you've got is a hard offer, then visitors who aren't ready to buy will click back, or won't select your SERP result at all.

Opportunity lost.

Instead, encourage the visitor to take a relatively painless action, such as joining a mailing list, or downloading a free case study.

You can take this a step further my using the case study title to find out more about your visitors. For example, a case study entitled "Real Estate" won't tell you much about the problem your visitor is trying to solve, but a descriptive title, such as "Seven Ways To Sell Your Own Home" will. If they download the latter, and your service solves this problem for people, you're one step closer to making the sale.

Benefits Of The Soft Offer

  • You'll generate more leads
  • You have the opportunity to enter a dialogue with the visitor, thus moving them through the process

Only you'll know if a hard offer or a soft offer is most appropriate. But think carefully about the nature of your offer when crafting your titles and descriptions. Is your offer exactly the same as every other offer in the SERP? Or could you tweak you offer to make it stand out from the rest? Your offer should be more enticing than every other offer on the page. Try to get this across in your title and description.

Related Reading & Tools

SEO News & Interesting Links

I have been spending a lot of time building out other sites, doing interviews, and playing in our member's only forums...this post is a list of some recent interesting links.

Google's Scott Huffman highlighted some of the search quality evaluation process at Google. His post (as well as the older leaked search evaluation documents) should be required reading for all professional SEOs.

I did a quick run down of some SEO tools over at Blogoscoped. Seocracy highlighted a free service called TwitScoop as a cool tool for finding fresh keyword ideas.

Michael Gray on how to figure out what parts of your site are not being crawled regularly. Check out the comments on that post for more tips. If you use Wordpress, you might find this crawl rate tracker plug in handy. Crawl rate is probably a stronger signal of trust than toolbar PageRank is.

Brian Clark launched Lateral Action, a site devoted to using creativity and productivity to drive success. The site looks like it is off to a great start with posts like Innovate or Die: Why Creativity Is Economic Priority Number One.

ChrisG has put together a special pre-launch offer on his new AuthorityBlogger course. At first look it looks like he put a lot of work in creating a great service well worth the layout if you want to become a kick ass blogger and/or get the attention of other bloggers. Nice job Chris.

SugarRae has started posting regularly again. She offers up tips on how affiliate marketing works and the failure of excuses.

IMDB is offering lots of free shows and movies online, which may lead to people becoming more acclimated with watching videos online, but if it does people might start expecting more in terms of production value. I am long on the value of video content, but this article shares some of my hesitation with creating tons of video in a complex rapidly changing field.

Despite the rise of amateur video and the new modes of distribution and discussion, Internet technologies have not been able to change the fundamental character of video. Whether someone watches video on a television screen, or plays it on YouTube, video is a linear, passive experience, designed to be watched from beginning to end without alterations or input from the audience. In this sense, video is still following the model set by film in the late 19th century.

Many things I said in the past later turned out to be incorrect after the market changed. Only with years of experience did I learn how importance the clause it depends is. With text an edit might take 30 seconds, but with video it might take 30 minutes. One way to de-linearize video is to create many small targeted videos rather than one large video.

On the spammier front, it looks like 302 redirects might be back and XMPC offers tips on how to build semi-automated sites.

Marrissa Meyer highlights some of the opportunities and challenges of search in the future. Bob Mass highlighted that her post hints at future opportunities for marketers.

How To Craft Kick-Ass Title Tags & Headlines

Headlines

One old-skool marketing technique that will always hold true is the value of the catchy headline.

The headline, given its power to convey meaning quickly, is more important than ever. Attention spans are limited. Media messages flood the channels. We're busy. The function of the headline is to grab our attention and pull us deeper into the message.

Many books have been written on how to craft great headlines. I'm going to quote from the advertisers bible on the topic, Tested Adverting Methods by John Caples. Caples identifies three main classes of successful headlines.

The Three Main Classes Of Successful Headlines

  • Self-Interest: The best headlines are those that appeal to self interest. They offer the reader benefits that they want, and they can get from you. For example, RETIRE AT 30
  • News - Humans are pre-disposed to seek out what is new and different in their environment. For example, NEW, CHEAPER IPHONE CALL PLANS RELEASED
  • Curiosity Appeal to our curious nature. LOST: $1 BILLION DOLLARS

Of the three, by far the most effective headline in advertising is the self interest headline. Our self interest usually trumps our curiosity, and news, especially when time is short.

Compare these two headlines:

PUT UP OR SHUT UP

FIVE TOTALLY NEW WAYS TO GET TOP RANKING IN GOOGLE

The first says nothing that appeals to our self interest. We don't even know what it is about. But you'd be hard pressed not to click on the second headline. The self-interest is just too strong. This is why the second form is used so often in link-baiting and social media. It screams for attention, and then makes a strong appeal to self-interest.

There is a downside to such headlines, however. Modern audiences have become jaded and cynical, especially where marketing messages are concerned. Overplay the benefit, and you'll come off as a shark. Link-baiting, a useful SEO tactic, has developed a bad reputation through overuse of this approach.

Eventually, people tune out.

Get Your Tone Right

We can twist the overused appeal-to-self interest headline strategy slightly to make it work for us. The key to getting the appeal to self-interest right is to get the tone right. Understand both the audiences' desires and the tone of "voice" they respond to.

For example, look at Digg. A cynic might argue that a surefire way to get top page on Digg is to write a headline that includes the following subject matter, and do so using an irreverent tone:

  • Criticism of Bush
  • Anything about Digg itself
  • Pumping Linux
  • Dumping DRM
  • Some crazy-weird activity from a country no-one has ever heard of :)

By the way, if anyone can come up with a headline that includes one of those elements, feel free to add it to the comments :)

The headline needs to be crafted in such a way as to appeal to Diggs demographic, which is mostly young, tech-savvy males. This demographic tends to respond to a tone that is cynical, flippant and irreverent. Get that tone wrong - i.e. play it too straight, or too advertorial - and it doesn't matter how strong the self-interest angle, it's unlikely to work.

How To Use Headline Strategy In SEO.

SEO has an additional challenge.

For SEO to work well, the headline, which is often also used as the title tag, should include a keyword term. Many studies have shown that a SERP or Adword that includes the keyword term results in more clicks. In order to get the headline strategy to work for SEO, try amalgamating the keyword term with one of the three formats.

For example, where the keyword term is "high speed routers", try:

  • High Speed Routers- How To Get Routers At Half Price (appeal to self interest)
  • High Speed Routers- Latest Features To Insist On (news, with a hint of self interest)
  • High Speed Routers- How We Blew Our Budget (Curiosity)

Even if you're not #1 in the serps for that term, you're more likely to attract a click than the guy who simply uses "High Speed Routers", by itself.

Your headline (i.e. the title tag) competes with at least ten other SERPs on the page, along with a various Adwords listings along the top and down the side. The top three SERP poitions are gold, but if you can add a touch of appeal-to-self-interest, or news, or curiosity, you'll up your chances of getting the click.

If you want to go one step further with this tactic, use it as a way to segment visitors. The first example I gave is likely to attract those people who are ready to buy, and who are buying on price.

You then need to include your title as a heading on the page, which confirms to they visitor their click has got them where they wanted to be. They're now far more likely to read beyond the headline.

Further Reading:

The Value Of Linking Out: $56m Per Year

links

Further to my post the other day about SEO Blackholes, here's an interesting study regarding the value of linking out.

The common wisdom is that linking out will result in the following:

  • People will not link back to your site
  • A page that sends people away has low engagement
  • It boosts the completion at your expense

However, it appears that top news site in terms of session use, two months running, is DrudgeReport, a site that does nothing but send people away. I believe Google got rather popular for doing much the same thing :)

And look at the numbers:

"Page view statistics
500 million page views monthly
1.95 billion ad impressions monthly
12 million unique visitors monthly
1.75 million daily unique visitors (weekday)
1 million daily unique visitors (weekend day)

Assuming 60% sell-through at $4 CPM… that’s $56 million annual revenue.

One guy. Linking."

If you provide something people really want, they'll keep coming back.

Funny Email: Anyone Who Outranks MY Clients is Unethical ;)

I just came across one of the funnier SEO emails I have ever read. When I shared it with my wife we both laughed out loud, so I thought I would share it with you. Personally identifiable information has been removed to protect the guilty.

Hi,
___________ are looking for sites that would be interested in publishing content on behalf of a number of the UK's major brands, including the likes of ________ and _________ and ___.

For a site such as ___________ we'd be prepared to pay up to £30 per article a month, every month, depending on the nature of the agreement.

Naturally, you would have a say in what content is placed on your site, we would simply provide you with useful, accurate and well written content.

To see how the links might look on your home page please visit _____________ (the articles are near the bottom of the page under the title ‘___________’).

The reason we are looking to pursue this relationship with you is because there are a number of sub-standard websites that are ranking higher in the search engines than our clients for their own products by using unethical techniques. It is our intention to address this imbalance and is why we are willing to compensate you on a monthly basis for the publishing of our content and links to our client's sites on your site.

If you feel this is an opportunity that you are willing to discuss further or if you have any questions about this proposition then please feel free to contact me.

Regards,
________ _______, Media Buyer

Generally by the time an SEO is experience enough to be working with Fortune 500s and big brands they are smarter than to buy into the bogus ethics debate. But what was funny is the ethical links they were buying in the example site were not even for brand related queries...some of the anchor text was for core category keywords like life insurance and loans. :)

It was pretty stupid for them to publish their clients (and a published site with link buying examples) in that email. If I would have fully published it without redacting information that probably would have made their rankings a bit worse ;)

That SEO firm claims to be award winning...I shall send them an email asking if they seek nomination for the worst link request email award.

Can Google Be Trusted?

Dollars

They are a world-leading enterprise, employing over 22,000 people. Fortune named them "America's Most Innovative Company". They also run various online marketplace services, through which a vast amount of money flows. They are a trusted name in households across the country. It is the year 2000, and that company is Enron.

Less than a year later, Enron would collapse under the weight of institutionalized fraud. And hubris.

The lessons learned from the Enron collapse were the dangers of monopolistic power and lack of transparency.

Google In 2008

Google is the darling of the tech world. In fact, they're pretty much the darling of every world, given their massive market reach and the usefulness of their services. Google occupy a position of enormous power. It is fair to say Google has nothing in common with Enron, other than the fact they are a big company, and for the most part, Google has done a good job in terms of gaining and maintaining trust with a wide range of stakeholders.

But for any company the size of Google, especially one that has grown in such a short period of time, questions of trust - and anti-trust - will eventually surface.

Should We Trust The Machine?

Take for example the recent case of United Airlines stock. An old story about the airline's bankruptcy was published online, resulting in $1B being wiped off the value off the value of the stocks within minutes. The finger pointing started soon after, with Google blaming the originator of the piece, The South Florida Sun-Sentinel, whilst the Tribune Company, who publishes The Sun-Sentinel, pointed the finger right back.

To be fair, the mistake was largely due to a chain of human errors, and most of the mistakes made were outside of the control of Google. Questions of blame aside, this issue comes down to a matter of trust. Clearly, people trusted the information they saw on an automated news service, and acted accordingly. The lesson learned is that we should not be so quick to place trust in the machine.

From Trust To Anti-Trust

There is another trust - actually, anti-trust - issue of late, and this issue goes to the heart of Google's business model - online advertising.

Google's proposed Yahoo partnership is raising fresh antitrust woes. Regulators are starting to look more closely at Google's role in the world of online advertising. Will this deal give Google too much control of the online advertising space? Yahoo claims this partnership will create more market access, and provide better ROI, to advertisers. Advertisers fear that Google could use market dominance to set higher prices for search ads.

Forward-thinking SEOs may be licking their lips at that prospect, but I doubt many small website owners who rely on PPC will be too happy.

Smoke & Mirrors

In a related example, Aaron reported on a feature in The New York Times about how Google refused to tell the owner of a directory why his bid prices had skyrocketed.

"When I pressed Mr. Fox about Sourcetool, he refused to tell me why the algorithm had problems with the site. When I asked him why the business.com site was in the algorithm’s good graces but Sourcetool’s wasn’t, he wouldn’t tell me that, either. All I got were platitudes about the user experience. It wasn’t long before I was almost as exasperated as Mr. Savage. How can you adapt your business model to Google’s specs if Google won’t tell you what the specs are?"

A similar dual-tier system appears in to be in operation in the organic search results. Greg Boser has a great post about this entitled "Why Big Brands Should Spam Search Engines".

"I wouldn’t hesitate because I understand that if a search engine happens to stumble upon what it considers improper SEO techniques all on their own, they will more than likely contact us directly to discuss the matter. Getting kicked out of the database won’t even be a consideration. If our improper SEO tactics happens to get outed publicly by some gung-ho blogger, or one of the many competitors competing for our terms, I know that all we’ll get is a tiny slap on the wrist to show the world that the particular search engine is serious about web spam. And once our public scolding is completed, we will instantly be allowed to cut to the front of the confessional line".

We all remember the BMW incident.

Google may well enjoy a significant trust level, but they couldn't exactly be described as transparent, or consistent. The Adwords and Adsense systems have become a hall of smoke and mirrors, where some players get a free ride, whilst others get hammered. There is often little or no explanation given as to why. With transparency comes trust, and the often secretive Google could do a lot more to provide clarity.

Cases of this nature are always complicated and it is unlikely much will change in the short term. Many of us simply wish that Google would be a lot more transparent about how webmasters can use, and build upon, their platform.

I suspect that, going forward, saying "Trust Us!" won't be good enough.

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