In a recent post about paid links, Danny Sullivan wrote about how Google's army of engineers are going to start hand editing PageRank scores if they think you are selling links, which is a move that wreaks of desperation.

Google is only decreasing the PageRank for a subset of the sites they actually know about. ...

Google stressed, by the way, that the current set of PageRank decreases is not assigned completely automatically; the majority of these decreases happened after a human review. That should help prevent false matches from happening so easily.

In contrast, if you're a smaller site not deemed as important to relevancy, a harsher punishment of a ranking penalty may be dealt out.

Introducing the New, Corporate Web

If they actually follow through with any of this then Google, which touts the value of PageRank, clearly no longer believes in its value. They already show stale data in their toolbar, and might as well scrap the whole thing and start fresh. Their mind control exercise is getting a bit obnoxious.

Now they are editing PageRank and relevancy scores. They don't edit based on quality of information but based on method of promotion. And if it is a corporation breaking Google's arbitrary shifting ruleset then Google simply decides not to edit, or only fakes that they care.

Google is Wikipedia, but Worse

With this news of more hand editing, Google also shows that they are biased against small webmasters are and actively trying to screw over small webmasters to increase their corporate profits.

Google is becoming much like the Wikipedia, where generalists wrongly assume topical knowledge greater than that of the real topical experts. In some cases Wikipedia is saved by talk pages and community participation that allow the experts to be heard. Google has no talk page though, which means that Google search results will become a dried out and dumbed down version of the web.

The Real Problem With Half Truths & Hand Editing

The response to every move is a counter move. So if they actually try to squash link buying then webmasters will look for indirect ways to purchase links. Google also offers tips on how to sculpt PageRank, but sculpt to much and suddenly the intent is changed, and you are banned.

Why leave such a thing up to a single Google engineer making a judgement call? If they want to increase the quality of the web they need to be more innovative in encouraging the creation of good content, not make people afraid to invest into creating content only to watch a Google engineer kill it.

Link bait is good when you are a large corporation or are syndicating Google spin, but if you are too successful at link bait they will ban your site for it. They did it to one of my sites and they even banned one of their own site.

If you are a small webmaster and get judged by Google don't expect compassion. They have no talk page, and they already paid an AdSense publisher to steal all your content. They don't need you.

How to Do Well in Google

If you are a webmaster assume that Google is lying to you and ignore them. If their view of the web and webmaster advice are reduced to half truths and lies then we can only hope something a bit more honest will come out of their downfall.

Frank Schilling and Shoemoney recently had two great posts about Google. When combined I think they paint a picture of Google that skips past the rhetoric and double talk. Frank said:

As a publisher, I've always viewed Google as a bit of a predator in this context.. taking publishers in, convincing them to serve Google ads, and then allowing those publishers to toil for Google, working sites into their algo to serve the beast, all for increasing revenues, finally to have Google's algorithm scrub you from the index if you become too successful at punching ad converting pages to the top.. Good publishers take on the role of sacrificial lamb to show the algo guys where the holes are and they get to ride the express elevator to the street as a reward.

Shoemoney's video about avoiding getting hit by Google stated that the key is just don't do things that make Google look stupid or undermine the perceived magic that occurs at Google.

My site that Matt Cutts hand removed from Google's search results got too much exposure and Matt killed it not because the site was spammy, but because it was mine and it was getting too much mainstream traction and exposure. My marketing was too appealing, aggressive, and effective. In another year that site would have been untouchable, and that thought made Matt Cutts feel uncomfortable.

The Changing Desires of the Magical Fictitious Average User

• One day Google sells the story of how "PageRank reflects the unique democratic reflection of the web" and a day later they talk about "hand editing to protect our users".
• One day they talk about how "Users don’t want to see results sorted by who has the biggest pocketbook." and the next day they are talking about how "ads are a type of information".
• One day they talk about how "the FTC believes ads need to be clearly marked" and the next day they tell publishers to blend ads in the content and remove the ads by Google notification from their own ads.

How Relevancy is Defined

• Money to Google = relevant, good user experience.
• Large profit stream going elsewhere = spam, unless such classification hurts Google.
• Relevancy algorithms and user priorities change to match Google's business interests. Spam is redefined as business partnerships allow Google to increase revenues. Google is never considered spam, even if Google pays their partners to steal your entire website and wrap it in Google ads.

With Google, the whole concept of relevancy is a shifting mind control game. As long as you do not get the wrong types of exposure you can make a lot of money without them doing anything about it. Go too mainstream with something a little sketchy or something with the scent of smart SEO to it and they will try to kill you out of resentment, jealousy, and to try to protect the lies that their business model are based on.

As noticed by Dave, some of the Google search suggestions are leading to thin affiliate sites. See generic viagra or generic valium for example.

As shortcusts and search suggestions get more advanced and more common they are going to be cheap traffic sources for those who understand the engines well enough to benefit from them. As search engines roll out these features you can always keep searching and keep testing until you figure out what causes them to select certain pages.

Buying Attention & Building Trust

With content that you freely distribute you are primarily trying to build relationships with people who don't know you and have never bought from you. Since attention is limited you have to make your content accessible to gain market attention.

Highbrow = Low Readership

Most potential buyers can not distinguish between great information and average information, but most people...

• can distinguish between well formatted information that is easy to read and information that appears too complexFormatting plays a big roll in selling content.
• follow the crowd and look for signs of trust from others (recommendations, on site comments, etc.)
• care about enthusiasm and topic selection (why read a site that is not unique and/or too negative?)

Some of My Errors

One of my biggest problems from a conversion standpoint is that I often write copy that does not sell...content that speaks well to some, but not to the buying market. Many posts exhibit the following traits:

• are focused on big picture ideas and broader market relationships
• are seen as being negative for being too blunt & honest
• offer too much information for people to get through
• try to convey too many different ideas

People want to feel the comfort and accessibility of reading a for dummies guide one page at a time while being told they are becoming gurus / experts in the process. Which creates an interesting problem for anyone trying to sell how to information. Do you aim to make it as accessible as possible? Or do you aim further along the learning cycle and write at a higher level?

Where to Aim if You Are Looking for Profit

There are more people at the bottom of the pyramid, and if you capture their attention that will likely make you considered an expert to most outsiders looking to your field. As the online experience improves hobbiests use the web much more frequently. Yahoo! and MediaVest have done research about hobbyists, calling them Passionistas:

Passionistas heavily engage with communities of like-minded consumers who use email, text messaging, and instant messaging significantly more than typical users, and are more likely to create and share user-generated content online such as photos, blog posts or videos about their passions.

Because of their intense engagement around sharing information, Passionistas are 52% more likely than typical users to recommend or influence others about brands aligning with them.

In the SEO market (and probably most business related markets) it seems passionate hobbyists new to a field are much more likely to exuberantly promote brands than those who have been in the field for a great deal of time. I am not sure how well that translates to other fields though.

How Can I Use This Post to Help Market My Site?

Become a Platform for Passion

If top rated competing sites lack passion you can own your market in well under a year. If they are passionate then to stay competitive you have to raise your game and become a platform for passion.

Microsoft recently held a search event for SEOs to show they are serious about search. Google gives passionate charities free services to promote YouTube and Google Checkout. Cater to the passionate and create purpose driven media - use the same marketing techniques that Microsoft and Google use.

Make Your Site Look Alive

You can always add interactive features to build community interest. When you do so people are more likely to participate (fueling more people to participate) and they are more likely to market your site because they feel a sense of ownership.

My designer place the recent comments and this week top 5 sections on this site before I ever saw it. And I love it because it gives the sense that the site is dynamic, alive, and active. If you receive awards or have many feed subscribers publishing those signs of validation help improve your credibility and bring in new visitors.

Virtual Demand is Becoming Real Demand

Amazon tapped some of their top reviewers to review transcripts for a book publishing contest. How long until publishers are no longer required? You can look at the success of shows like American Idol to see how much people want to be engaged with what they consume. Also look to the stats about how often passionate hobbyists turn to the web to fulfill their wants. Deep profit margins exist in deep pools of passion.

Eventually consumers will go from hell to create the markets THEY want. The businesses with passionate communities will grow while the remaining businesses go to hell. Look for new ways to track demand and get feedback to create what people want. You don't even need a product off the start...just an audience willing to give you honest feedback.

Webmasters currently face link rot as a major website maintenance problem. As we rely more on Google and other third parties for features such as hosting, ads, and content syndication what happens when some of the business relationships that are opening up content fall away or search engines reorganize and rebrand their offerings?

A few weeks back I made a post about the book being a dying format, and in that post I have a Google book snippet. Within a week that snippet was broken. I had a Google CPA ad integrated into one of my major websites and the ad went away, breaking 10% of a large site and making it look like spam.

Even some of the services that are not broke will likely be drastically different in a few years. Google maps is really open because they need marketshare, but after they become the clear market leader will they stay fairly open? How long until we have ads in everything?

A good webmaster service that would be exceptionally useful is something that scours websites and looks for broken stuff. Think a Xenu Link Sleuth for multimedia. Another would be how to guides on how we can enable interactivity without becoming too reliant on any third parties that break our sites.