But is Free Content Actually Free?

Brian Clark just wrote a great free 22 page report about...

  • why you should ignore the trap of free content + ads as a business model
  • how creating and marketing free content and promotes information pollution
  • how to package and sell information
  • how you are not like a typical web user
  • why you need to take advantage of new trends and ignore trends of old
  • what brands actually sell
  • how primitive the web is

Many of the points he hits on are similar to my post titled Death of the Book: Publishers Will Become Interactive Media Artists with the exception that Brian is more eloquent and used much better formatting. If you only read one thing this week, make sure Brian's Teaching Sells report is on that short list.

Google Corrects Domain Name Spelling Errors (Sometimes, Anyway)

SEL highlighted that Google is correcting domain spelling errors. Which works to block some typos, but in some instances is pushing traffic away from smaller domains toward more authoritative websites.

Good Job Google

Here is an example of the spell correction working right...

Lets say you want to go to my blog located at www.seobook.com/node, but misspelled node as nodd. When you search for www.seobook.com/nodd they offer the correct URL as a suggestion.

Bad Job Google

Now lets say that I misspell a filename. What if I typed www.seibook.com/bok (If you add a second o to the word book in the filename this URL exists). What does Google do? Even when I am not signed in, Google STILL recommends people go to SeoBook.com, to the URL www.seobook.com/blog instead of recommending they go to seibook.com/book/

In that last case correcting the URL and keeping the people on the same site only took changing 1 letter, but Google decided instead to change a letter in the domain name, and change 3 in the filename!

Why Not Fix This?

What about errors in the domain extension? If you type in ASP.nt (leaving out the e in net) Google does not correct that spelling error. If you type in ebay.cm (ebay.com leaving out the o) Google does not correct that error. Why launch a feature such as this without correcting the most common errors?

Find All My Domain Names

Some of my domain names were registered as a joke (haggisdiet.com was a bet against Andy Hagans), and it wouldn't be hard to register domains in the name of another person. Having said that, I doubt few people put my name on their domain names, and now you can look up a list of domains owned by a person by using Registrant Search. If you have thin affiliate sites that rank well in Google and are not using fake whois data then now might be a little late to start.

Via Domain Name News I recently discovered Sold Names, which aggregates publicly available price data for domain sales. You can also view last week's sales at DN Journal. If you find someone underselling a domain name browse through their inventory and see if they have any others worth buying.

How to Make Better User Profile Pages

I am not sure if many readers here know about it, but this site has profile pages. Here is my profile, for example.

A few updates worth making:

  • allow you to insert your RSS feed of your blog on the page
  • track all comments from a user
  • allow adding additional widgets / gadgets to profile pages
  • layout improvements, but I am not sure how as of yet

What updates would you like to see made? Should any of the fields be expanded? Should any of them be killed?

You can edit your profile page under the my account section of the right sidebar.

Yahoo! Search Now Supports Bogus Webmaster Stats

I was sad to see Barry's post about Yahoo! showing garbage stats to unauthenticated users.

Not that they asked for it, but here is my advice for Yahoo! Search:

  • Following Google's moves from last year is no way to catch them.
  • How about marketing yourself on your key properties.
  • Invest in Wikia search and share technology with them to attack Google from multiple fronts. Google engineers have openly admitted to frequently hand editing the search results. Now that search is back to being about people tell the USER that it is their web and THEY own it.
  • What if you assumed you already lost the search battle and decided to counter Google by being open about search, and being actively involved with the webmaster community? What is the worse that can happen? People start talking about you, trying your product, giving you feedback to improve your product, talk about you, and you gain marketshare. Oh no!

Update to SEO for Firefox

While I was off on vacation apparently there was a childnodes error on Yahoo! SERPs with SEO for Firefox. An SEO Book reader nicknamed nastyw fixed the error and a programmer friend of mind recently updated the code. We also added phrase and exact match to the broad match values for the Google traffic estimator link at the top of the SERPs.

Google Lowered My PageRank, Was My Website Penalized?

A friend of mine recently emailed me to ask if his site was penalized for selling links. The same email went on to say that he is ranking better than ever in Google, even for his core category single word query, but his toolbar PageRank score dropped by one.

Google Stats Are Wonky

Many of Google's webmaster stats are rarely updated and/or intentionally inaccurate. And many stats change on a whim, while reflecting no real change in the structure of the web.

PageRank is the Wonkiest Stat of Them All

Toolbar PageRank scores are only updated about once every three months. In between updates hundreds of millions or billions of web pages are added to Google's index. These new pages absorb PageRank and generally cause the PageRank of existing pages to be lowered. Pages that were a high PR 7 might become a low PR7, pages that were a low PR7 might become a high PR6, and so on. The one exception to this rule is that if your site's inbound link authority grows faster than the web does then your PageRank score goes up.

PageRank is recomputed in near real time and toolbar PageRank scores are perpetually outdated. If you are starting from a PR0 and get a few quality links then of course you should expect a PageRank greater than 0 on the next update, but even the fact that your pages are getting indexed means you have some share of PageRank even if the toolbar does not show anything. In some cases the toolbar not only shows outdated data, but sometimes it even sticks, showing you the PageRank score of another site or showing all pages as 0.

It is no coincidence that Google chose not to update toolbar PageRank scores in a great deal of time before spreading more propaganda against paid links, and then launched a partial data push (how often do they do that)? This way when they finally update PageRank and many pages have a slightly lower PageRank score many webmasters will wonder "was I penalized?"

Why the Hate for Paid Links?

As Michael Gray rightly points out:

If Google wins what’s going to happen is the market will go underground. You’re going to have to "know a guy" to get you links. For a lot of people that removes any options, leaving the only option being Google. Does anybody really believe that the PHD’s at the plex haven’t applied any "gaming theory" to this model and figured out this will make them even more profitable? (c’mon we’re googly we’d never do that) Once the advertisers are underground, market forces of scarcity will take effect, and prices will skyrocket. So even if you don’t believe in paid links, you should still get involved in the debate, if for no other reason than to keep the advertising market free and open instead of under the control of Google.

If making PageRank function requires hand editing isn't that an indication that PageRank is irrelevant? Why not change they relevancy algorithms rather than trying to scare people?

Deflecting Blowback

Danny Sullivan posted about Google's latest battle against paid links. I followed up on the absurdity of the situation, and in response to our posts Danny and I were both called liars. Which might seem like a fair assessment of the situation to a person new to search marketing.

Why would Google make an official webmaster announcement, but provide no quotes for the story and not publish it on any of their own websites? Probably because they know what they are doing is illegal, and want to be detached from the story to not look like overzealous dictators.

What Google Can't Cloak

The two things Google can't cloak are the visitors they are sending you and how much they charge you for a click. Sure their ad auctions have a hidden "quality" factor to them, but that is just an indication of how much they trust your ad account and your site. If Google is sending you more traffic and ranking your site better then you have nothing to worry about.

My friend's lower PageRank score was an anomaly. It was irrelevant, because at the core, his site is ranking better and Google is sending him more traffic. At the end of the day Google can put smoke an mirrors wherever they like, but if your search traffic trend is up you are not penalized.

Why Search Traffic Can Go Down Without a Penalty

  1. Competition: if the competition is out-marketing you then your site might slip.
  2. Seasonal traffic patterns: if you go out of a high demand season it makes sense that your traffic may drop even if rankings improve.
  3. Automated filters: In some cased individual pages might get automatically filtered for being too closely aligned with a particular term, but they can usually overcome that by loosening the focus of those pages and their inbound anchor text. That is why it is important for an SEO to track their statistics, to know where they are and how reliant they are on each phrase. In some cases I have seen sites which ranked for many additional new queries but got filtered for one of their highest traffic terms. The page focus and anchor text was loosened and the page came back ranking better than ever.

Should I Launch My Website With an Affiliate Program?

Question: I am new to the market and have a product I am going to launch soon at a similar price-point to SEO Book. I am wondering if I should launch with an affiliate program, and if it will provide a substantial return prior to

Answer: I would say off the start don't enable an affiliate program until you have a better feel for the amount of effort required per purchaser and have brand awareness. I like launching without an affiliate program because it makes citations appear more natural. If you are launching a MLM hype program then a multi tiered affiliate program is a must, but if not the best option is to wait until you better learn your market and are well integrated into your market.

Why it is Best to Launch Without an Affiliate Program

  • If you test your marketing first you are going to be able to achieve a higher customer value and attract better affiliates.
  • If you are uncertain as to how to best sell your product and you have a new brand then it is going to be pretty tough for affiliates to sell it for you.
  • The best marketing looks organic. With a new product it is best to get reviewed by top editorial channels and earn a few organic citations to help others see your product as more than just hype. If a product is primarily or only hyped by affiliates off the start that can undermine your brand.
  • Some of my customers who did not sign up as affiliates have read my book and misquoted me to make me sound dumber than I am, and have misquoted to make me sound much smarter than I am. If others have profit incentive behind describing who you are or what you offer many will take the low road and use empty hype. Repositioning a brand after others have positioned it incorrectly is tougher than positioning it correctly off the start.
  • Another advantage of waiting on establishing an affiliate program is that by the time you launch it you have built enough trust that people will be willing to sign up with you directly.

The Dangers of a Loose Affiliate Program

If you start off with an affiliate program I think your best best is to make the affiliate program invite only off the start to ensure your brand is not dragged through the mud before you were able to build brand equity. Some of my affiliates have done things like

  • stealing content from my friends and wrapping it in banners for my site
  • mass email spamming (while signing my name to it)
  • a list of other dirty things I will not mention ;)

Because affiliates are hard to control, it is best to have a direct affiliate program rather than going through a third party website. This takes more time to manage, but enables you to

  • immediately warn affiliates and/or remove the profit incentive if they are doing things that are illegal and/or undermine your brand value
  • altert affiliates in advance of price changes, special promotions, or other changes to your offerings
  • keep in contact with your affiliates, protecting you from drastic cost increases seen at third party affiliate management firms like MyAffiliateProgram
  • more easily track historical trends
  • create your own dirty affiliate sites without risking your main brand

Some affiliate software also tracks referrals, which enables you to learn the difference between what sorts of traffic streams and marketing sell and which do not.

Corporations have sued other corporations based on ad targeting. Even if the lawsuits are bogus they still eat up time and valuable resources. Affiliate control is useful for mitigating some such conflicts.

A few years back a well known SEO said that I was deplorable for bidding on a broad basket of keywords including their name. One of their affiliates was bidding on my name, amongst others. Once questioned about the hypocrisy, this person eventually admitted that they were too lazy to police their own affiliates, which showed their complaint had no validity. If their complaint had validity they would have better been able to claim it by hosting their own affiliate program and holding their own affiliates to the same expectations they try to hold others to.

Affiliate Software Options

  • Some of the larger affiliate networks (like CJ) have a wide array of affiliates, but typically the best affiliates will hunt out the best affiliate programs wherever they are (instead of staying inside third party networks), so it might be just as easy to attract the best affiliates by ranking well for your keywords + affiliate program.
  • Google offers cost per action based referral ads, but they don't have much inventory, and most of the best affiliates do not like using Javascript or sharing their business model with Google.
  • Some of the smaller affiliate networks (like shareasale.com, as an example) have pitched me as a merchant for rates far below their published rates, but after seeing what happened with MyAffiliateProgram it does not make sense for me to pay a third party to place a roadblock between me and my affiliates.
  • ClickBank does not cost much to set up, but I have found that I get an extraordinary return rate there when compared with Paypal. Paypal does not have affiliate features baked into it, but does work with many affiliate software programs.
  • I use Idevaffiliate on Seo Book. Fully featured it costs $300.
  • As ShoeMoney recently highlighted, BOTW has a custom affiliate program which even tracks direct links to any page on their site. Creating such a program would probably only cost about $1,000 at most. And that link for BOTW may have been an affiliate link, and Google has no way of knowing.

The Beauty of Editorial Review Sites

Once you have a trusted brand you can create low value white label brands that are given a free pass by search engine editors based on the trust of your core brand. These can feed back profits to your main site in many ways, including allowing you to:

  • filter link juice to your mother brand site, which is especially useful for temporal news or in categories where link building is tough
  • create additional ad inventory that sells at the premium CPM rate of your core brand (see also: Extending the Reach / Circulation of a Web Based Content Site & Ad Network)
  • extend to new markets without requiring you to risk tarnishing your main brand

There are many ways to extend, including

What tips to do you have for extending your reach while protecting your brand?

Warning: New Google Webmaster's Guidelines

I just found another Google webmaster guideline worth sharing...

According to Matt Cutts, the FTC thinks you should clearly mark paid links. If you do clearly mark paid links Google editors will penalize you for buying / selling links, then they will pay an AdSense spammer to steal all your content. Don't worry though, as Google doesn't clearly mark their own ads.

Look at how closely timed the above posts were. Why would any webmaster mark their own sites to be penalized and stolen? Clear language is a wonderful thing.

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