Link Exchange Request Emails

A lot of folks have been hammering away at sending out automated link exchange emails for Wordpress driven sites.

The hallmarks of many such efforts

  • URL with something cheesy like "partners" or "friends" or "roundtable"
  • automated emails without a name that mention a search engine ranking and (falsely) apologize for being sent multiple times
  • auto-generated content that is overly boastful & looks like it comes from one of those internet marketing review sites that has fake comment bots which say *everything* is the best thing since sliced bread / a genius in motion / a deity of your choice
  • Thumbshot previews
  • a bit of technical trickery

Nice bit of false empathy there. ;)

The technical trickery mentioned above is that if you visit the link they put in the email the linking post will appear *all over* the site that is "linking" to you. But if you open up a new browser from a different IP address and try to visit the parent category page before visiting the individual post page you will see that the post is only visible to a person who knows exactly where it is. So the people are not only mass automated email spammers, but they lie at hello as well (by deceiving folks into thinking there is an on-the-level exchange of some sort, while screwing them over with a page that is invisible to everyone but them).

The stuff is so out of hand that even new age doomer movies about 2012 are using it & are sending the emails to sites about SEO, offering sources of 'enlightenment.' :D

Clearly they are enlightened. ;)

Some tips & strategies:

  • The easiest way around such issues is to delete unsolicited commercial messages, especially if they are not personalized. But if you want to give someone the benefit of the doubt, then the best way to do so is check the source code of the page inside Google's cache. If the page isn't cached by Google then generally Google probably doesn't care much about it. (Yes there are exception to that, but the people who are sending unsolicited emails probably do not deserve too much benefit of the doubt.)
  • If you are out sending emails asking for links then it goes without saying that you don't want to look like the above folks (though I have received *far* worse emails from some SEO companies & PR folks). Automated tools can be dangerous things when in the hands of tools!

And We're Back!

We got our member's area fully paused out on the 25th of December & on the 26th I got probably the worst flu of my life, losing 15 pounds in 3 days. As a bonus, I got a respiratory tract infection that still has me coughing 2 weeks later!

I am starting to feel a bit over the hump (and like I could be normal within a couple days), but I recently let a number of folks down because I am so used to working 16 hours a day that its hard for me to keep up (even with SEO Book paused) when working only 8 or so hours a day. Worse yet, one day I slept over 21 hours! If I haven't emailed you it's likely not because I was trying to ignore you, but rather because I am still about a hundred more emails in the hole from the period of getting sick.

That said, we are starting to make some progress on the site. We upgraded Drupal over the last couple days (from 5 to 6, but still need to upgrade from 6 to 7). I was also testing the new HTML site design & we have a version of it live here. (One page down, and only a few thousand to go. hehehe.)

Our old site design was a *major* upgrade from the hand rolled ugliness I made way back when. The big logo + strong colors really made it stand out & made the site look and feel more memorable. But after we created a membership site, built more tools, created the online training area, started offering more videos, built the community forums, and created a monthly newsletter it sorta seemed like we had outgrown the design.

The thing I dislike about the old site design is that (to me) it looks sorta like a blog that kept on bolting on more pieces. Largely that was so because the site developed quite incrementally over the years. We never really started with a master plan, but just kept building more stuff we liked and bolted it on. Over time it added up & got a bit unwieldy & the current design doesn't really hint at the breadth or depth of the offering. Whereas the new design feels more like a complete thought that better expresses what the site offers.

In terms of the infrastructural upgrades, we are not where we need to be, but we are finally making progress, and are trying to catch up quickly. If I owe you an email expect one before the weekend is out! (Unless I feel worse after another nap here soon).

Happy new year everyone, and more blog posts coming in the days to come.

Is Social Rank Dying Already?

There has been a lot of talk in the SEO Community about Social Rank

And some talk that it might die soon.

What Is "Social Rank"

As far as the SEO is concerned, social rank is the idea that Google, and other search engines, use social networking indicators in their ranking algorithms. If you get mentioned and linked to often, from social media profiles, this helps your site rank in the search engines.

Check out Danny Sullivan's Q&A session on this topic with Google and Bing representatives.

Do you calculate whether a link should carry more weight depending on the person who tweets it?

Yes we do use this as a signal, especially in the “Top links” section [of Google Realtime Search]. Author authority is independent of PageRank, but it is currently only used in limited situations in ordinary web search

Google intimate it's tied in with PageRank, which Danny also discusses.

To some degree, “humans” on the web have pages that already represent their authority.

For example, my Twitter page has a Google PageRank score of 7 out of 10, which is an above average degree of authority in Google’s link counting world. Things I link to from that page — via my tweets — potentially get more credit than things someone whose Twitter page has a lower PageRank score. (NOTE: PageRank scores for Twitter pages are much different if you’re logged in and may show higher scores. This seems to be a result of the new Twitter interface that has been introduced. I’ll be checking with Google and Twitter more about this, but I’d trust the “logged out” scores more).

Google is a vote counting engine, so it isn't surprising they count votes from social network sites. It should also come as no surprise Google uses Twitter to help determine interest in news events, as the Twitter platform lends itself to news. This will then flow through into their news ranking. There are also the indirect benefits i.e. the attention generates articles and commentary, which then link back to your site.

All links are valuable, because attention - human, spider, or both - travels along them. Google will always be interested in who is paying the most attention to what. If people are using social networks to do that, then that is where Google needs to be.

Of course, like search, Social Media it is open to abuse.

How To Do Blackhat Social Rank

Black or grey, here are a few of the more aggressive tactics in use:

  • Fake Profiles - auto gen an entire network of friends
  • Duplicate/Fake Content - plenty of auto-gen tools about that will make posts and requests on your behalf
  • Pay Important People To Tweet Your Link As Editorial - or put your link on their profile page
  • Buy Social Media Accounts

You might have spotted a few more.

The social services will, of course, combat any threat they deem detrimental to their business. Just like in search, the game will be never-ending, as the blackhats find holes in the system, and the engineers plug them. And just like times past in SEO, the ethical debate rears its head.

Is it morally "right" or "wrong" to use technique X, Y and Z?

All a bit silly, really. People will use a technique regardless of other people's ethical dilemmas, so long as it works. It's up to the social networks, and Google, to stop what they might consider abusive practices from working, or paying off.

And they will, although they've probably got their work cut out for them. It's one thing to look at a page about, say, fitness and determine the links running along the bottom for "ring tones", "bad credit loans" and "viagra" are likely dodgy, but another thing to look at profile activity and determine whether there is a human behind it.

Social media is evolving quickly, and it will take time to patch issues, both technically and culturally. So I'm sure the blackhats will be having fun for some time yet.

Personalized Social Recommendations

Google sometimes may list results from your "social circle" at the bottom of the organic search results. The good thing about these results is that most of the recommendations are fairly transparent & benign.

Bing is displaying Facebook like data & Blekko is pushing harder at integrating Facebook likes into their algorithm as well.

A "like" might have multiple meanings depending on who is doing it. Do the votes for this page "like" Google, PPCBlog, PPCBlog's explanation of Google, search in general, algorithms, SEO, infographics, technology, marketing, or ...?

In search there is a concept of stop-words, which are words that would not be counted much because they are so common they don't really tell you much about a piece of content. Some keywords (say mesothelioma) have a higher discrimination value than others (say the). A "like" it doesn't have a great discrimination value, largely because you don't know why someone liked something. The nuanced subtleties are lost without context. Something might be liked because it is clever, in-depth, correct, humorous, offensive, and incorrect - all at the same time! It all comes down to interpretation & perspective.

Some people will offer tips on "scaling your social footprint" and such, but the trade off is that on networks where relationships are reciprocal (like on Facebook) you can't add a friend without having that friend added to your account. Brands, on the other hand, can offer an endless array of discounts and promotions. If a search engine puts too much weight on likes then companies will simply run giveaways, contests, and pricing specials to collect votes.

"Likes" are so low effort they will be easily manipulated, even amongst real account holders. Over time these votes will be every bit as polluted as the link graph (or maybe moreso) because there are so many ways to influence people individually (click the below like button for $2 off your order, etc). Such offers might fall outside of the terms of service of some networks, but it is worth noting that when Google was promoting their reviews service they violated their own TOS.

In addition to likes being easy to manipulate, some flavors of social are heavily spammed because many people use the tools simply for reciprocal promotion. I likely have over 1,000 friends on Facebook & yet I have no idea who 90%+ of the people are. Am I recommending the stuff that some of those people recommend? An algorithm that assumes I am is likely leading people astray. And you might be friends with someone while knowing that their business life is quite shady when compared against their personal life (or the other way around). Are you endorsing everything a person does?

Further, anyone can invest in creating one piece of great content that scores tons of "likes" while operating in an exploitative manner elsewhere (and/or later). It is just like the wave of bulk unsolicited emails I get promoting 'non-profit' directories which one month later require 3 or 4 page scrolls to get past all the lead generation forms, while yet claiming to be non-profit. :D

And social networks decay over time:

  • Friendster lost out due to bad management, and MySpace the same.
  • GeoCities closed last year. Delicious has had an upswing in spam, and Yahoo! has it scheduled for sunset soon.
  • And even outside of those sorts of broad platform shifts, people change over time. Years ago I might have recommended working with someone like Patrick Gavin or Andy Hagans, but I wouldn't dare do so today. Likewise a particular tip or product might be exceptionally profitable for a period of time & then eventually decay to a near sure bet money loser. Opportunities do not last forever. Marketers must change with the markets. Other products might have undesirable side effects that later come to surface. Add in media based on more precise measurements & pageview chasing, and the conflicts between recommendations + media coverage will scare some folks into not participating. Associating recommendations with individuals will cause blowback as some of the seeds turn sour & people blame the person who recommended them to the person/product/service that screwed them over. The link graph allows those with undesirable reputations to slowly fade into obscurity, whereas old likes remain in place & can cause a social conflict years down the road.

Using Social Media For SEO Purposes

A link is a marker of attention.

Google will always want to count markers of attention. Blackhat trickery aside, in order to make social media work for you, and create side effects in terms of ranking, you should build both a presence in social media, and a craft messages that are likely to be spread by social media.

It's much like PR. Public Relations, as opposed to PageRank.

Start by defining your audience. Who do you know that talks to that audience? Try to get to know as many people as possible in your audience, especially the movers and shakers who already talk with them.

Get movers and shakers to spread your message. That may involve payment of some kind. Reciprocation, favor, cash, drugs, booze, hookers. Whatever works.

Joke.

Or - and this is probably the most effective path - craft a message so interesting, they'll find it hard not to spread.

Think about how you spin your message. Think in terms of benefit. How will the audience benefit from knowing this information? What is in it for them? What are they curious about? Feed their curiosity. Sometimes, it's not the message, but the way it is stated.

Plan ahead. Can you spin your message around a public event, like a holiday? Or a current event? Or a popular personality?

Get out and meet people face-to-face. People are much more likely to be receptive to your ideas if they really do know you.

But there is a danger in overthingking this stuff. A few well placed links to a site can still get you top ten in Google, even if you have no social media presence at all. Social media is just another string to the bow.

Oh, The Opportunity

I'm doing keyword research.

The opportunities I see before me still amaze me.

Keyword lists, showing the frequency of searches, are market research nirvana. It's like being a god, delving deep into the minds of mortals.

And most people outside SEO. Still. Don't. Get. It.

Ever explained keywords to people, and received blank looks in return?

We can trawl through a keyword research tool and list thousands of niche business opportunities. Demand is on display. It is being broadcast to us.

Once we discover demand, we measure the competition, quantify the opportunity, build a site, and dive into the demand streams that have existed long before the internet was invented.

Demand, meet supply.

Just look at all this demand:

  • "japanese translation" 450,000 Monthly searches
  • "hospital jobs" 823,000 Monthly searches
  • "forklift certification" 27,100 Monthly searches
  • "address labels" 301,000 Monthly searches
  • "digital signage" 201,000 Monthly searches
  • "student credit cards" 135,000 Monthly searches
  • "coin collecting" 60,500 Monthly searches

And as we know, that's just ONE keyword per niche. The real gems can be found deeper into the long tail of associations, permeations, and similarities.

The search channel still amazes me.

It's so powerful, and so under-rated.

Mad Men

Have you seen Mad Men?

If you haven't, it's a great show about an advertising agency, set in the 1960's. The ad executives were the rockstars of the time, paid well to know what was on the minds of consumers.

What would they have made of a keyword research tool, I wonder?

Or our digital zeitgeist?

And unlike fifty years ago, there are fewer barriers to entry to many traditional markets. In the past, in order to compete-nation wide, or internationally, a huge, multinational machine, of people and capital, was needed. Now, with a credit card, we just tap into a vast network in an instant.

Fifty years ago, publishing a book was difficult and expensive. A large publishing company could get shelf space at a major retail outlet, but you couldn't. Probably still can't. You needed to print many copies, a risk and cost out of reach of most people. A publisher could reach out to reviewers, and work the publicity machines.

Now we can compete.

We can get more far more reach, in in much less time, for a fraction of the cost.

So many niches, so little time.

So, what are you going to do today?

Keyword Research Resources

Google's Missing Disclosure

Netflix's Risky Position

One of the fundamental keys to monetizing third party content is finding a way to do it while keeping your earnings data abstract. A huge problem that hits pure plays like Netflix is that as soon as companies see the profits the cost structures change.

  • Comcast is looking to get some funds from Level 3 (for distribution of Neflix content), and
  • Partners who license video content to Netflix want a bigger piece of the action as well: "Now many of the companies that make the shows and movies that Netflix delivers to mailboxes, computer screens and televisions — companies whose stocks have not enjoyed the same frothy rise, and whose chief executives have not won the same accolades — are pushing back, arguing that the company is overhyped, and vowing to charge much more to license their content."

Making big money on someone else's content makes the content owner look stupid. As soon as you let big media know you are making money on their content they get pissed and feel they rightfully earned that money. As they sense a shift in power any edge cases become the standard against which all other deals are compared.

How Youtube Differs From Netflix

If you study Google & listen to their quarterly conference calls you will always come away with the following: YouTube is operating at an amazing scale, Youtube's growth is accelerating, and YouTube might not be profitable. In the most recent quarterly call Google highlighted that their display network was a $2.5 billion business, but we never hear specific revenue or cost stats from YouTube. Hiding that business within the larger Google enterprise allows Google to print money and gain leverage without evoking the wrath of big media.

Sure there is the Viacom lawsuit, but Youtube streams over 2 billion videos a day with roughly 1 in 7 of those views being monetized. The growth trends keep accelerating, with revenues more than doubling each year, but Google doesn't have to deal with the Netflix issue of margin collapse from partners - because they don't break out profits.

Legislating Profits

Many large scammy/criminal corporations (like the too big to fail bankers & the huge pharma companies) have their 'profits' legislated, even as they destroy the economy. Their political kickbacks to politicians are so strong that in spite of committing multiple repeated felonies, they have enough political sway that third parties create scammy non-profits promoting these brigands to win political favor.

Google claims they are not dominant, but they do not sit in an area where they can legislate their own profits. So they must operate in the gray area elsewhere to sustain and grow their profits.

Alternate Paths to Endless Cash

Cashing Out Brand Equity

Have a trademark? Are you not buying your own brand? Don't worry, a competitor will. Prior Google research (and Google sales material) have shown consumer confusion from some of these activities

But Google has a great legal team & have managed to grow profits by forcing brands to buy their own existing brand equity, even if it adds 0 revenues & significant costs for the advertiser.

Cloaking + DRM = Win

Remember how Google doesn't like cloaking? But they will DRM manage your media for you & if someone views it outside of the appropriate area they will get a "screw you" page, likeso:

(If you are from the US you can see how content is cloaked in various countries by using web proxies or VPN services.)

Copyright is for Suckers

Is Google a more authoritative book seller than Barnes & Nobles? Other than lying & taking a few legal shortcuts, what puts Google in a superior position as a book seller?

At least their (lack of) respect for copyright is consistent.

You Need to Disclose, but Google Does NOT

Remember back when Google claimed that anyone buying or selling links needed to do it in a way that is both machine readable & human readable? Well, Google invested in Viglinks, which is certainly 100% counter to that spirit. Further, consider Google's recent hard coding of ebook promotions in their search results. There is no ad label in a machine readable or human readable format, but they mix it right in their 'organic' search results.

Remember how paid links were bad?

"Search engine guidelines require machine-readable disclosure of paid links in the same way that consumers online and offline appreciate disclosure of paid relationships (for example, a full-page newspaper ad may be headed by the word 'Advertisement')" - Google.

If you do the same thing Google does, then you are violating their guidelines. Sorta hard to compete with them while staying inside their guidelines then, eh?

If Google expects you to label your paid ads in machine and human readable ways, then why are they fine with blending their ads directly into the organic search results with no disclaimer? Do they actually believe that manipulating end users (to promote their own business deals) is less evil than potentially manipulating a search tool?

The absurdity reminds me of a quote from You Are Not a Gadget:

If you want to know what's really going on in a society or ideology, follow the money. If money is flowing to advertising instead of musicians, journalists, and artists, then a society is more concerned with manipulation than truth or beauty. If the content is worthless, then people will start to become empty-headed and contentless.

The combination of hive mind and advertising has resulted in a new kind of social contract. The basic idea of this contract is that authors, journalists, musicians, and artists are encouraged to treat the fruits of their intellects and imaginations as fragments to be given without pay to the hive mind. Reciprocity takes the form of self-promotion. Culture is to become precisely nothing but advertising.

Google Launches MILLIONS of Doorway Pages

I mentioned this in our last post but it probably deserves a post of its own. ;)

Google has long claimed that search results inside search results are a poor user experience. They also claim their use of your content is fair use because it is only for ranking and distribution purposes.

Take a look at Google's deskbar subdomain. Google has created MILLIONS of pages on this subdomain:

These pages ARE ranking in the search results:

Google's quest to become the web is leading them to produce a lot of half done products (is eHow's content written at a higher level than Matt Cutts writes) & an increasing variety of bugs. These of course create opportunity for some folks, but a whole lot of pain for many folks who have done nothing wrong other than trusting Google to be competent & fair.

I understand ready, fire, aim on on beta tests or things for start ups, but should Google be doing this sort of silliness with a search service millions depend on?

So much of their originality algorithms determine what is the true source on the internet; the moment bugs like this appear, that trustworthiness is tarnished, and the people who poured sweat blood and tears into a product can be wiped out with a flip of a deskbar.google.com launch.

What Does a Spammer Do?

Relevancy

Search engines are powerful because they are an editorial filter which encourages relevancy.

Four Legs Good, Two Legs Better

Frequently we are marketed to that any errors or omissions on the part of search engines are not due to bad algorithms, but rather do to unscrupulous spammers.

Webmaster guidelines are arbitrary & ever-shifting, and preached like gospel. The 'or else' fear mindset is a primary component of the algorithm.

And yet when some of the largest & most outrageous guideline violations are brought to light, they are quickly dismissed & swept under the rug.

In some cases search engineers conflate SEOs with hackers who are doing illegal activities, but if all marketers & advertisers were criminals then Google.com would top that list, given that ~ 99% of their revenues come from ads & fewer than 100 countries have a GDP greater than Google's revenues. :D

Are 'Spammers' Relevant?

Further claims against spammers include irrelevancy. That was true before I got into the search game (and in some edge cases might be true today), but most spammers try to be relevant. Back in the late 90's when "any page view will do" banner advertising ruled the web all one needed to profit was page views by any means. But as marketing has become more precise and more closely measured, it has become more relevant. With current online marketing being more driven by true conversion performance, relevancy is key. If you show up where you are not relevant you are simply wasting your time & money.

Search engines have a CPM higher than virtually any other type of media format precisely because their ads are so relevant.

Who Promotes Inferior Product?

Let's skip the fact that Google's ad system is set up to maximize yield, while ignoring that Google AdSense has a get rich quick ad category. Looking beyond those, the core argument against spammers is that they pollute the organic search results & leverage Google's distribution to bring inferior product to market.

You know who else does that?

Google.

Yelp Inc. CEO Jeremy Stoppelman has complained about Google's use of Yelp content for Google Place pages and is negotiating with Google over the issue. He said Google "is trying to leverage its distribution power"—the search engine—"to take an inferior product and put it in front of the user."

According to the above WSJ article, TripAdvisor's search traffic from Google is off over 10% since Google Place pages gained prominent placement in the search results. Not only does Google borrow 3rd party content & then use that to displace the source, but they also pay 3rd parties to do the same.

What is the real reason Google hates spammers?

Competition.

In Google's ideal world they would build a media empire by scraping whoever's content they want, monetizing it however they like, and paying partners a prescribed share of the revenues, right up until Google finds another partner which is willing to accept less.

It is true with text, with communities, with news, with pictures, with video, with trademarks, and soon ebooks.

Richard Nixon's Take on Google

Here are MILLIONS of doorway pages Google created (and many of these are ranking in Google, even though users do not like 'search results in search results')

It reminds me a lot of Richard Nixon: "well when Google does it, that means it is not spam." Indeed!

Careful out there, the world is a spammy place. ;)

Google's Keyword Tools Keep Getting Better :)

When Google switched to their new keyword tool a lot of advertisers were ticked off by how it went from being quite granular & focused to being more broad and presumptuous. It defaulted from allowing you to drill down in a specific area to assuming that you wanted to buy a broader basket of keywords than you asked for, which particularly doesn't make sense when you think about how Quality Score punishes irrelevant ads.

Based on user feedback / complaints they updated the tool to offer 3 different filters: more like this, include or exclude keywords, and a setting which makes the search optionally tighter if turned on.

Given the keyword categorization, localization, trending data, match type options, these new filters, handy CSV export options & all the data they offer it is becoming quite a great tool with a variety of unique use cases for market research. It's so efficient that you can do a lot of work in a couple minutes, but it's so addictive you can spend hours playing with it. :)

Unfortunately Google was recently one upped on this front - by Google! ;)

Google recently announced a new keyword tool built around estimating the size of various global markets. The regular keyword tool let you do this as well, but this new keyword tool allows you to compare market sizes (by search demand) side by side at a glance, and it also lists relevant related local keywords in other language which have roughly the same meaning. Awesome stuff Google!

TripAdvisor Tells Google Places to Go Take a Hike

As Google creates a thin review layer to displace some of the directories they are driving into bankruptcy, some of the wiser middle men are telling Google to go get stuffed. TripAdvisor reviews disappeared from Google Place pages due to a technical issue, but then they stayed disappeared due to TripAdvisor passing on Google's generous offer to borrow their content & use it to replace them in the search ecosystem:

Google is no longer able to stream in reviews from TripAdvisor to Places pages after the user review giant blocked it.

TripAdvisor confirmed the move today in an email, stating that while it continues to evaluate recent changes to Google Places it believes the user does not benefit with the “experience of selecting the right hotel”.

“As a result, we have currently limited TripAdvisor content available on those pages,” an official says.

As Google spreads into a B2C player & tries to offer up suggestions for everything the top market leaders in many big markets (like Yelp & TripAdvisor) will tell them to screw off. However, players 2 through x will be desperate enough for exposure that they are driven by short term thinking. Google's ebook news mentioned that software is in place to do bundled deals to sell hard copies with the electronic versions. And just look at the direct to consumer marketing Google is doing in Japan.

Eventually market leaders will be offered concessions for deals, or Google will partner with lower placed businesses to slowly wear down the advantage of market leaders with a slow water torture treatment. But for now TripAdvisor stands on its own.

The positive news for Google in this is that the search results offer a wide range of excellent hiking boots for Googlers to choose from :D

Bleeding Edge Reverse PR SEO Strategy

Here's a sure-fire way to get ranked high in Google.

Piss people off.

Reportedly, DecorMyEyes founder Vitaly Borker was arrested and charged with defrauding customers, and making repeated and violent threats to customers who attempted to return defective goods.

Not a fan of "How To Win Friends And Influence People", then :)

This bit will interest SEO fans:

Hello, My name is Stanley with DecorMyEyes.com,” the post began. “I just wanted to let you guys know that the more replies you people post, the more business and the more hits and sales I get. My goal is NEGATIVE advertisement.”It’s all part of a sales strategy, he said. Online chatter about DecorMyEyes, even furious online chatter, pushed the site higher in Google search results, which led to greater sales. He closed with a sardonic expression of gratitude: “I never had the amount of traffic I have now since my 1st complaint. I am in heaven

If you look at the backlinks for DecorMyEyes.com, you'll find a significant volume of inbound linking, some of which is junk, but also includes links from the likes of the New York Times. The high-profile links are a direct result of bad publicity.

Of course, this has always been the fly in Google's ointment. Google's link-oriented approach to ranking reflects the attention a site receives. This doesn't necessarily mean the site is endorsed, and in this case, the opposite is true.

Facing a PR disaster, in all senses of the word, Google were quick to act:

We were horrified to read about Ms. Rodriguez’s dreadful experience. Even though our initial analysis pointed to this being an edge case and not a widespread problem in our search results, we immediately convened a team that looked carefully at the issue. That team developed an initial algorithmic solution, implemented it, and the solution is already live

Hmmm....was the algorithmic solution "if domain = DecorMyEyes.com, then PR=0" :)

Jokes aside, Google outlined the options they could have taken to prevent such a problem, but chose not to, then cryptically hint at the step they did eventually take:

Instead, in the last few days we developed an algorithmic solution which detects the merchant from the Times article along with hundreds of other merchants that, in our opinion, provide an extremely poor user experience. The algorithm we incorporated into our search rankings represents an initial solution to this issue, and Google users are now getting a better experience as a result

Reading between the lines, it is clear that.......erm.......hmmmm.........I don't know about you, but I'm none the wiser! That could mean anything! Assembling a team of hand editors to baby sit the results of an algo, or the beginnings of some frightfully clever semantic analysis.

Hard to tell.

Google make out the case is an outlier, although that would only be true on the surface. The fundamental problem, for Google, is link context, and that is a far more difficult problem to solve.

Link As A Vote

When Google started, they used a clever backlink check as a form of voting. The more backlinks a site had, from sites deemed to be authoritative, the higher the rank.

But the web has changed.

These days, we have Facebook and social media. Most people on the web aren't web publishers in the traditional sense. Most people participate on the web, but don't have their own websites. They post on other people's sites, over which they have little control. Google has to make sense of all this, because Google still wants to know what information people pay the most attention to.

The beating heart of a link is a mark of attention.

Google collects markers of attention.

As the PR - as in public relations - problem with DecorMyEyes reveals, popularity and authority calculations are not enough. Google's black box also has to figure out context. Most SEOs would guess Google is putting a lot of work into semantic analysis.

This is why it is becoming increasingly important to treat SEO as a public relations exercise. Links can come from anywhere, and whether they are no-followed, scripted or otherwise, they are all markers of attention. Google's job will always be to collect them, and make sense of them. To the webmaster, all markers of attention are valuable.

Well, almost all.

DecorMyEyes turned it into a marketing strategy, but in terms of SEO, it was never going to last. First rule of SEOClub is that you don't publicly embarrass Google.

The Lesson

Be interesting.

In a useful way.

Oscar Wilde said "the only thing worse than being talked about was not being talked about". Malcolm Mclaren said something similar: "bad publicity isn't as good as good publicity, it is ten times better". Brendan Behan "All publicity is good, except an obituary notice".

Get positive ratings. "Encourage" reviews. Go to where your customers are, and get the conversation started. Do you have a story? Be controversial, if it suits. Find an angle and work it. Link out.

When you think PR, think Public Relations.

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