CPC Contextual Ad Network Review (Updated for 2019)

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Overview

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AdSense Review

Overall Rating

Why Publishers Like It

It is generally seen as the gold standard of contextual ad programs. Google owns about a third of the global online ad market & has a higher share in some locations (especially outside of the US, China & South Korea) as well as some categories like mobile & search ads.

When it works, it can be a terrific set-n-forget revenue source which helps subsidize the creation of additional online content. A number of great features are

  • industry leading payouts (due to the depth of their ad network)
  • combining contextual, display, site targeting & ad retargeting in a single offering
  • the ability to tie it in with Google Analytics (to give granular page-level performance data)
  • the ability to serve ads using DoubleClick for Publishers (which allows features like also selling direct ads & setting links to open in a new window)

One of the other features which was fantastic was the ability to tie click performance back to keyword data. That is still somewhat possible, however Google currently hides keyword data on about 90% of organic search traffic and Yahoo! hides keyword data on about 50% of search traffic, so the ability to "close the loop" on the keyword level performance data is not as strong as it once was.

Growing Success With Partners

The success of AdSense has led to the founding of multiple ad yield optimization startups like AdPushup and Ezioc. Companies like them test different ad layouts, ad colors and placement locations, sharing much of the incremental ad yield with publishers.

Why People Dislike It - Poor Communications & Bans

A limited amount of competition over the years has caused them to be aggressive & adversarial toward many of their partners. For years they refused to disclose ad revenue share & they only disclosed it in 2010 after a lawsuit in Italy forced them to. At one point Larry Page even stated he thought the concept of customer support is ridiculous.

There have been numerous cases where longstanding accounts were banned out of the blue without warning - with the most recent earning period clawed back.

Some individuals have complained to regulators or taken them to court over the practice, however such a fight can be expensive & time consuming, and success is not guaranteed. More recently there has been an alleged employee leak, reports of accounts being closed right before publisher payouts are due, and a class action lawsuit.

Even outside of account bans, some publishers still face significant margin risk as Google's priorities change. Demand Media's eHow is indeed a cautionary tale.

As Google reshapes the web in its own image, on highly commercial keywords it publishes search result pages which are almost entirely ads or "knowledge graph" listings with ads above the fold. And then they roll out algorithms which penalize publishers for being too "ad heavy." Yet if you look at their heat map, the "best practices" almost seem like a recipe for trouble. And old case studies from publishers long since penalized have been removed.

Their program can seem rock solid while it is working, but the level of churn is quite high. In this article Susan Wojcicki mentioned Google has "some 2 million sites" in their display network. In a 2012 blog post they published the following graph, highlighting how they had disabled ad serving to about 1.5 million sites in the 4 years prior.

In early 2014 they followed up that post with another one, highlighting the following stats for 2013:

we had blacklisted more than 200,000 total publisher pages, an encouraging decline from last year, and disapproved more than 3,000,000 attempts to join our AdSense network. We also removed more than 250,000 publisher accounts for various policy violations.

If each publisher has an average of 1 website, that would indicate something like a 12.5% of publishers faced banning in 2013. If each publisher has an average of 2 sites, it would mean they banned 25% of their partners in a single year - and these bans are lifetime bans.

Consider how they banned AdBlock Plus from their Play Store, only to later allow it once Google search ads were re-enabled in the plugin, yet AdSense ads on publisher sites remained blocked by the plugin.

>>> Sign up to activate your AdSense publisher account today.

Multiple other partners work to syndicate Google ads without requiring the publisher have a direct relationship with Google. Perhaps the most popular among these are Ezioc & adpushup. Others would include services like Clickio & The Moneytizer. I unfortunately haven't had the time to test out all these sorts of third party ad mediation services, but in some cases it could certainly make sense to test them if you had trouble opening an AdSense account or wanted to not have all your ad revenue tied to a single network that might scrub over 10% of their partners in any given year.

Onto the top competing contextual ad networks...


Media.net

Overall Rating

Exciting offer...

Bonus Earnings Offer

We partnered with Media.net to offer you a 10% earning bonus for your first 3 months in their program. When you click this link and sign up today, Media.net will add an extra 10%.

General Review

Many smaller networks which are AdSense competitors have a huge fall off, to where if you earned 50 cents or a dollar a click with AdSense, you'd see penny and nickle clicks. Thankfully Media.net is nothing like that & they are perhaps the best at competing on a eCPM basis. Their interface is quite easy to use, both in terms of creating & customizing new ad units and in tracking performance reports.

In most markets Media.net won't vastly outperform AdSense, but it is certainly worth testing & may do far better than one would expect, particularly in light of how weak the Yahoo! Publisher Network performed many years ago. I've read some Media.net reviews which were a bit negative, but many of those were from people earning under $1 a day or such. Since Media.net lacks Google's advertising network depth & scale, they try to offset that with better ad integration using a manually intensive work process to really help the ads match the look and feel of your sites. It is worth noting that unless you have a decent amount of scale they probably won't be able to justify spending a lot of resources working on custom ad integration for your website.

Competition shifts the balance of power. When companies feel like they don't have to compete they can start believing things like "the whole concept of customer support is absurd." Even if using Media.net were revenue neutral, it would still be worth doing in order to help shift that balance of power in favor of publishers. Some other large web players like Mozilla Firefox have certainly indicated they understand the importance of that sort of competition.

A Successful Exit

Media.net was so successful they were acquired for $900 million, even while Yahoo! itself sold for only $4.8 billion. The success of Media.net has led to other companies like Inuvo trying to build similar offerings. System1 (formerly OpenMail) acquired InfoSpace for $45 million and has access to the Bing and Google ad feeds, but Media.net still remains the unmatched #1 competitor to Google AdSense.

Bonus Earnings Offer

We partnered with Media.net to offer you a 10% earning bonus for your first 3 months in their program. When you click this link and sign up today, Media.net will add an extra 10%.

Great Features

  • Competitive eCPM when compared against AdSense in many categories.
  • Particularly strong ad performance on mobile devices.
  • Can be used in conjunction with AdSense.
  • Has some standard ad unit sizes & some that are custom, which gives you flexibility in terms of integrating them in typical ad spots and in terms of having units which look different than common ones and thus have greater eye appeal than a standard 468x60 or 728x90 banner.
  • Leverages the Yahoo! Bing Network, which gives it a fairly decent advertiser base & network scale to tap into to ensure there are relevant ads for most topics. I believe one thing that has helped them do so well is Microsoft has done a much better job on pricing click quality than many networks did in years past.
  • Since they are not a monopoly, Media.net believes in the concept of customer service & their partner communications are much clearer. You don't have to pull down millions of dollars a year to be considered a valued partner.
  • Their customer support team not only communicates clearly with publishers, but also works to help improve ad integration. Support is perhaps one of their best attributes.
  • Once your account has been established and they see strong traffic quality they are generally quite quick at approving any additional sites you add to your account.
  • In addition to offering contextual ads, Media.net has a partnership to serve Google display ads (though publishers have to be invited to have those features enabled).
  • While earning statistics are not real-time, they provide them the following day.
  • Fast Net-30 payouts.

Drawbacks

The main drawbacks would be:

  • They require English as your primary language & that your site receives the majority of its traffic from the United States, Canada, and the United Kingdom. If you operate outside those markets, then they wouldn't be a great fit at the moment (though who knows where they may be in a couple years as Bing gets more aggressive with international expansion). The acquisition by a Chinese company promises to accelerate international growth (particularly in China) and drive further ad expansion in video and other formats.
  • It can take a while to get a new account approved, so it is worth applying early to have some experience and to have a backup in place in case anything should happen to your AdSense account.
  • Inability to split test units (though if you are doing enough volume your customer support person will help set up and implement a split test for you).
  • While they do offer statistics on a per-site, per-day & per-ad unit basis (along with pageview stats), they currently do not offer data down to the page or keyword level. They provide data on earnings, pageviews & eCPM; but they currently do not provide click or CPC data. (I believe they will be adding more granular metrics fairly soon).
  • With Yahoo! getting acquired by Verizon & Media.net getting acquired by a Chinese company, it remains to be seen if Media.net will enjoy the same revenue share with upstream ad partners & if they will be able to keep passing on such a high revenue share to partners using their network.

>>> Sign up to activate your Media.net publisher account today.


Amazon Associates

Overall Rating


Amazon enjoys an amazing share of ecommerce sales and they are growing their share of market over time. Their broad selection means that if something is for sale online there is a good chance they have it listed on their site, and there is a good chance users already have an account registered with them, so that boosts conversion rates on desktop and mobile devices. They are to ecommerce as Google is to search and Facebook is to social.

Their affiliate program comes via tiered structure, where the more items you sell each month the higher a revenue share they offer. Their tiers and guidelines may change over time, but here is a chart as of September 2016 to highlight the general approach.

Select categories like computers may have a lower revenue share & a max capped commission per sale. They have also implemented some other rules to prevent gaming the system with free ebook downloads and other "purchases" of dubious commercial value. Click here to see more about Amazon's current category-based payments and volume tiers.

Amazon's affiliate cookie is quite short at only 24 hours, but this is somewhat offset by their high conversion rates & by many consumers who visit their site to buy x and also buy y and z while they are there.

Amazon launched Native Shopping Ads which can be automatically targeted using on-page content to drive relevancy, or webmasters can programmatically drive ad topics using a page's title or a different custom variable set up for ad targeting.

Amazon also moved into offering a retargeting display network for publishers, which leverages consumer browsing and shopping behavior on Amazon.com to improve ad relevancy.

Some sites are a good fit for AdSense & some sites are a good fit for affiliate programs. In some cases using them in combination can drive incremental revenues without cannibalizing existing revenue streams.

The more diverse your income pool is the less a risk of something going astray if any given partner shuts down or arbitrarily banning you.

Amazon has also quietly launched an ad network by invite. Mid-sized publishers can request access to their Unified Ad Marketplace, though it requires using Google's DFP for ad serving.


Facebook Audience Network

Overall Rating

Facebook believes they have strategically superior user information based on the usage of their mobile app. They have tried to extend their ad network out to the desktop web, but pulled back due to high prevalence of fraud. The Facebook Audience Network is thus primarily for monetizing mobile applications and mobile websites. They offer typical banner ads, interstitial ads & are experimenting with video ads.

There is a significant gap between what Facebook typically charges for ad clicks on their owned and operated sites versus what they charge for clicks on ads to partner sites. A few weeks ago a friend sent me the following example of a new campaign he set up to highlight how large this gap can be.

In the longer term, Facebook is more interested in pulling content into their website rather than spreading their ad network outward. This ad network may be effective for monetizing mobile games, but for traditional websites the yields are not remarkably high. It is typically perhaps closer to something like an Outbrain rather than a Google AdSense or Media.net in terms of yield.


Chitika

Chitika Ad Network Shut Down

On April 17, 2019 Chitika announced it was shutting down immediately. Back in 2010 when Yahoo! announced they were shutting down the Yahoo! Publisher Network they recommended publishers shift to using Chitika. The network had a lot of exposure on many prominent blogs, so the abrupt closure of Chitika took many publishers by surprise.

Overall Rating


Chitika launched in 2003 and made waves with their eMiniMalls back in 2005. Darren Rowse helped put them on the map when he reviewed them after seeing great performance on his photography website. As a smaller independent third party service they kept innovating by cleverly used signals like search keyword to help drive ad targeting on the landing page. Of course after Google defaulted to keyword (not provided) on organic search Chitika had to lean harder into a variety of other signals - like file names.

That Chitika is around over a decade after launching is a testament to their fortitude and fighting spirit, as many providers which launched after them have already been shut down. AdBrite was created the year before Chitika and shut down on February 1, 2013. Yahoo! launched their own program (named the Yahoo! Publisher Network) on August 2, 2005 but announced its closure on March 31, 2010. When they closed down they recommended publishers use Chitika.

Great Features

  • Account approval is quite fast. You can add the ad code to new sites quickly after your account is approved.
  • Offers a variety of ad formats including contextual ads, ad links, inline text ads, and a footer bar option.
  • Daily stat updates on clicks, CPC, earnings, pageviews & eCPMs.
  • Fast payouts.

Drawbacks

  • When doing side by side tests we've generally seen lower earnings from Chitika than Media.net or Google AdSense. If your site is about a fairly low commercial interest topic where click prices are fairly low across the board then Chitika can be decently competitive, but if your sites cover topics where clicks often go for multiple dollars there tends to be a more significant fall off.
  • While Chitikia automatically approves new accounts, I believe the initial ad feed they offer might be a more basic one with lower earnings potential. Sometimes you have to wait a few days in order for your CPC to really ramp up.

Join Today

>>> Sign up to activate your Chitika publisher account today.


Yahoo! Publisher Network


CLOSED
Yahoo! launched their own contextual ad program (named the Yahoo! Publisher Network) on August 2, 2005 but announced its closure on March 31, 2010. When they closed down they recommended publishers use Chitika. Yahoo! ultimately had a couple problems which prevented them from competing:

  • their ads were primarily driven by max CPC rather than relevancy matching, which caused many publishers to complain about Vonange ads everywhere
  • they did not use smart pricing to optimize ad click costs as well as Google did
  • their ad network was not quite as deep

The third of the above 3 wouldn't have mattered so much if the first issue wasn't so overt.

After shutting down in 2010, Yahoo! announced they inked a long-term agreement with Media.net on September 27, 2012 to run a contextual ad program (which was reviewed above). In 2013 Yahoo! also signed a non-exclusive deal with Google to syndicate AdSense and mobile AdMob ads.


Microsoft pubCenter

Overall Rating

Microsoft has an ad program named pubCenter. However they only briefly had it open to smaller independent webmasters before shifting it toward focusing primarily on mobile ads and Windows 8 apps. When it first opened up via a YieldBuild partnership it performed strongly, but then they used smart pricing to drive down ad rates.

If you are not developing mobile apps for Windows phones & Windows 8 apps you are probably better off working with Media.net to leverage Bing's network.


In-Text Ad Networks: Infolinks vs Kontera vs Vibrant Media Intellitxt

Overall Rating

We have tested all of these to some degree, but have never seen a huge lift from them when compared against the above mentioned programs.

In many cases the "in-text" ad networks promote themselves as offering free incremental revenues, however if a site's user experience is worse & users click the back button quicker that can not only impact the pageviews of the visitor (as someone who clicks back doesn't view a second page), but those sorts of negative engagement metrics can also fold into algorithms like Google's Panda, which can cause the site to ranked lower in the search results.

And if that were not bad enough, Google is looking down upon these types of ads in their manual review process as well. The March 31, 2014 leaked version of Google's remote rater guidelines state:

  • "Ads and should be arranged so as not to distract from the MC—Ads and SC are there should the user want them, but they should be easily “ignorable” if the user is not interested."
  • "It should be clear what parts of the page are Ads, either by explicit labeling or simply by page organization or design."
  • "Many Ads or highly distracting Ads on the visible part of the page when it first loads in the browser (before you do any scrolling), making it difficult to read the MC."
  • "the popover ads (the words that are double underlined in blue) can make the main content difficult to read, resulting in a poor user experience."

In the above, the MC stands for [main content] and SC stands for [supplemental content]. What they are saying there is that ads blended into the main content can create a poor user experience and thus be justification for giving the site a poor rating. If enough remote raters flag a site as being a poor user experience, that could flag it for review & have engineers penalize the site with a manual penalty.

The above "engagement" sort of issues related to the Panda algorithm are also why I generally don't like pop ups or aggressive overlays like Undertone or similar on smaller niche sites. I'm even hesitant to use something like Adiply, let alone something as aggressive as Exit Junction.

These in-text ads are becoming more widespread. Viglink and Skimlinks are automated affiliate monetization solutions for those who do not want to have to sign up with numerous sites and networks. BrandCrumb is a similar solution which has select brands registered. LinkSmart is yet another in-text ad network.


The above were some of the better known contextual providers, but there are are a variety of other ad formats to monetize sites with, including: display, content recommendation, video, mobile and affiliate marketing. We review some of the other options below.


Other Affiliate Networks

  • The eBay Partner Network is great for sites which promote vintage goods & collectibles.
  • CJ affiliate by Conversant is the new name for Commission Junction, which has long been the #1 online affiliate network.
  • Rakuten LinkShare has for years fought CJ for the leadership position in the affiliate network space.
  • ShareASale is a growing affiliate network which has been growing their share in the market for years.
  • Viglink and Skimlinks are automated affiliate monetization solutions for those who do not want to have to sign up with numerous sites and networks. BrandCrumb is a similar solution which has select brands registered.
  • Clickbank is a leading marketplace for digital downloads. They skew heavy toward the "get rich quick" niche, but if you get out of the biz op are some of their products might be decent. Since they sell high margin digital products the typical affiliate commission is a far higher percent than merchants selling physical goods.
  • MyCommerce - a more upscale Clickbank-like digital maketplace by Digital River, which skews primarily toward software.

Display Ads & Self-serve Providers

There are many types of networks and options for display.


Content Recommendation

These appear on various mainstream media sites as "also in the news" or "from around the web" or similar. Here is an example:

Last Updated: April 26, 2019.

From AdSense to SpamSense to Spam Cents

Google announced they rolled out their anti-overly-aggressive-ads algorithm. They didn't give a specific % on how much of the above the fold content can be ads, but suggest using their browser preview tool. Using that tool on Google.com's search results would of course score it as a spam site, but for some small AdSense webmasters that avoided Panda, Google may have drew first blood.

Much Quicker Updates

With a limited number of recoveries nearly a year after Panda, the first bite might seem like a big concern, however the "too many ads" algorithm updates far more frequently than Panda does:

If you decide to update your page layout, the page layout algorithm will automatically reflect the changes as we re-crawl and process enough pages from your site to assess the changes. How long that takes will depend on several factors, including the number of pages on your site and how efficiently Googlebot can crawl the content. On a typical website, it can take several weeks for Googlebot to crawl and process enough pages to reflect layout changes on the site.

And for those who got hit by Panda then tried to make up for those lower ad revenues with more AdSense ad units, they probably just got served round #2 of Panda Express. ;)

Is it Screen Layout, or Something Else?

In the past Google suggested to a nuked AdWords advertiser that more of his above-the-fold real estate should be content than ads.

However Google has such a rich data set with AdSense that I don't think they would just look at layout. If I were them I would factor in all sorts of metrics like

  • AdSense CTR
  • average page views per visitor
  • repeat visits & brand searches
  • bounce rate
  • clickstream data from Chrome & the Google toolbar (so even if you are using other ad networks, they can still sample the data)

Some sites are primarily driven off of mobile views while other sites might be seen on large monitors. When Google sees every page load & measures the CTRs, tacking actual user response is better than guestimating it.

They could come up with some pretty good metrics from those & then for any high traffic/high earning site they could manually review them to see if they deserve to get hit or not & adjust + refine the "algorithm" until those edge cases disappeared. Google's lack of credible competition in contextual & display ads means they can negotiate pretty tough terms with publishers that they feel are not adding enough value to the ecosystem.

It's Not Just Algorithms Cleaning Up AdSense

In addition to these sorts of algorithms, over the past year they have manually hit networks of sites with the doorway pages label & disabled ad serving on sites or entire accounts where they felt there was a bit too much arbitrage. One of our SEO Book members pointed me to this thread where a lot of Pakistani AdSense accounts got torched last October & another sent me a sample termination email from Google similar to this one:

Notice that in the above:

  • There was no claim of click fraud, copyright issues, or anything like that.
  • There was no claim of advertiser complaints.
  • Google offers no customer support phone number, no "you might want to work on this" advice, doesn't list which of the sites in the account they felt could be improved, and RETROACTIVELY nuked past "earnings" ... depending on where it is in the schedule that can amount to anywhere from 30 to 50+ days (I remember Teeceo mentioned how they waited until the day before the AdSense payday to smoke his stuff way back in the day to have maximum impact!)

On Google's latest quarterly earnings call they highlighted how year on year Google's revenues were up 25% but the network revenues only grew at 15%. They also explained the slower network revenue growth as being associated with improved search quality & algorithm updates like Panda.

Left unsaid in such a statement was that until those algorithms rolled out, Google admitted they funded spam. ;) The whole AdSense & content farm problem was created through incentive structures with unintended consequences.

Is the Garbage Disappearing, or Just Moving to a New Landfill?

If you track what is going on with the Google+ over-promotion (long overdue post coming on that front shortly!) or how Google is still pre-paying Demand Media to upload video "content" to Youtube, Google still may be funding the same model, but doing so while gaining a tighter control of relevancy so they can better sort good stuff from crap (when you host content & track user response you have all the metrics in the world to determine how relatively good you think it is). If they over-promote these sites then in the short run they create the same skewed business model problem.

Sure hosting the user experience makes it easier to sort the wheat from the chaff, but the other big risk here is the impact on the rest of the publishing ecosystem. There will be lots of thin spam from popular people on Google+ (anyone launched a celebrity-focused Pay-Per-Plus site yet?) & in-depth editorial content might not be economically feasible in certain categories where there literally is no organic SERP above the fold.

I will complement them on their efforts to clean up some of the worst offenses (from the prior generation of "bad incentives"). If you were hit by it, Panda was every bit as big/brutal as the famous Florida update. If this update is anything near as significant as the Panda update (in how it impacts smaller independent webmasters) then it is going to force more of them/us to move up the value chain.

That may mean pain in the short run, but (for those who take it as a wake up call to develop brand & organic non-search traffic streams) far more rewards in the longrun for those who remain after the herd is thinned.

Working for "The Company"

Larry Page's view on working for the company:

My grandfather was an autoworker, and I have a weapon he manufactured to protect himself from the company that he would carry to work. It's a big iron pipe with a hunk of lead on the head. I think about how far we've come as companies from those days, where workers had to protect themselves from the company.

I think for many SEOs the idea of starting over is painful, but the best SEOs often enjoy the forced evolution & the game of it all. They don't roll over & play dead or forget SEO. And if Google didn't put hard resets in every once in a while, then the big hedge funds would be mopping up the SERPs and cleaning our clocks with the help of Helicopter Ben.

Areas For Improvement

Of course this could be taken as a positive post toward Google (and it mostly is), but I don't want to come across as a fanboi, so I thought I should do a shout out to a couple things they still need to fix in order to be consistent:

  • If Google is going to tell people that thick deep content is needed to gain sustainable exposure then they shouldn't be ranking thin + pages in the SERPs just because it is a Google product. Even people who have *always* given Google the benefit of the doubt (full on fanbois) found the Google+ placement in the SERPs distasteful.
  • Google's AdSense is still sending out some of those automated "you are leaving money on the table" styled emails reminding publishers to use 3 ad units. If such behavior may lead to a smoke job, then the recommendation shouldn't be offered in the first place. Right below the "use 3 ad units" there needs to be a "proceed with caution" styled link (in red) that links to the recent "too many ads" post.
  • Old case studies that are no longer in line with best practices in the current market should have some sort of notice/notification added to them so new webmasters don't get the wrong idea.
  • Some of the AdSense heatmaps are roadmaps to penalization. These should have been fixed before yesterday's announcement, but if they are still up there next week then Google is willfully & intentionally trying to destroy any small business owner that follows that "best practice" advice.

Your Feedback Needed

Since this update impacted far fewer sites than the Panda update, there are fewer sample/example sites. Did any of your websites get hit? If so, how would you describe ...

  • your ad layout
  • your ad CTR
  • you mode of monetization (AdSense, other, both)
  • the level of impact on your site from the update

Facebook Vs Google: No Contest

So the conversation in tech media of late is that Facebook is set to become a bigger cash cow than Google.

Why?

People spend more time on Facebook. Facebook has users locked-in (kinda). Facebook "owns" the social map. Facebook is popular. Facebook is everywhere. Facebook is big.

Uh-huh.

Facebook may be all those things, but when it comes to translating "viewers" into revenue, Google currently wins hands down.

Google wins because Google's advertising is closely aligned with the users primary activity, which is to seek topics and click links. The primary activity of a user on Facebook is to socialize. Translating this activity to a commercial imperative, in a way advertisers find profitable, is the challenge Facebook faces.

The primary user activity on Facebook isn't yet as conducive to effective advertising as the topic-matching system used by Google. This shows up in the revenue data.

Google's revenue, with supposedly fewer users than Facebook, is $23.531 billion - and rising. Facebook, with more users, who reportedly spend more time on the site, has estimated revenues around $1b. Admittedly a bit of an apples-and-oranges comparison, but useful to get the two entities in perspective. Facebook is nowhere near Google in terms of advertiser revenue.

In short, being popular doesn't necessarily translate into revenue, or marketing value. Ask any popular blogger who is blogging on a non-commercial topic. It can be difficult to convert some audiences, and some activities, into revenue and advertiser value.

As a commenter, Chris Norstrom, on the TechCrunch page I linked to above pointed out:

500 Millions users does not mean those users want to accomplish EVERYTHING on your site. Facebook already tried their own version of "yahoo.Answers" and it failed. People come to facebook to lol with friends and waste time, nothing more. Not to check inboxes, not to ask questions, not to participate in groups, not to rate stores or check into places, not to send or receive money, not to edit documents.

Is he right, do you think?

Like Button Replacing The Link

Some commentators have suggested that the "like" button on Facebook will replace the link

Enter the Like button, the social solution to search, and the replacement of the link as a voting mechanism. The people as a whole are more effective at determining what content is relevant and most of those people are unfortunately not effective at creating links

A "thumbs up" system doesn't say much. It may help people find out what is most popular amongst the heard on any given day, but as anyone can see from Digg, exploding pancakes doesn't mean much, popular as the topic may be. I suspect Facebook users will use the Like button even less when they come to realise it's a form of permission marketing.

Google, on the other hand, is oriented around topical queries. Relevance is decided by alorithms that measure over a hundred different factors. It's fair to say that if a simple "Like" button worked as a means to determine relevance, Google would have implemented it years ago. They pretty much have one, but who really uses it?

In short, user voting is fraught with problems. It won't replace sophisticated algorithms. The link, the basis of the web, isn't going away.

Fit The Message To The Medium

Which, in a rather long-winded way, brings me around to my point.

The Google vs Facebook contest doesn't really matter as far as marketing is concerned. Both environments are valuable to marketers. Both need to be approached in different ways.

As we discussed in Google Keyword Research Tool: Not Popular, search is suited to concepts and services of which the searcher is already aware. Facebook is better suited to distraction media, viral campaigns, and marketing targeted at specific demographic groups.

Facebook may be useful at introducing people to new concepts - especially if those concepts fit into an existing social activity, as defined by members of a specific demographic i.e. the group "Porsche Owners Club" may be interested in new Porsche merchandise, whether they're actively seeking it or not.

Keep in mind the core function of Facebook. The Facebook user isn't likely to be actively hunting for something. They are killing time, or socializing. As a result, Facebook is less suited to direct sales, as it is difficult to determine which phase the buyer is at in the sales funnel. Facebook is more suited to brand building and awareness campaigns. It is suited to relationship building. Adjust your marketing approach accordingly.

For further reading on the specifics of Facebook marketing, SEOMoz offers a great overview of marketing approaches on Facebook.

Your FICO Credit Score Follows You Around the Web

In one of the more absurd public privacy invasions online, Google has announced they are going to use FICO scores to help advertisers target ads at consumers in different credit buckets.

I wonder if at some point in time if AdWords advertisers selling the scammy government grand & biz-op offers will get to use this data to target poor people with low credit scores. It only makes sense that Google would spin this positively stating that it is good for brand advertisers to find credit-worthy customers, which is the story that was marketed in the above linked piece:

Consumers with high FICO scores demonstrate some unique attributes that show they shop carefully for the best cards. For example, shoppers begin using search earlier in their application process, they use the term "best credit cards" at three times the rate of lower FICO shoppers, and they are more likely to use branded terms.

Consumers with high FICO scores use non-branded search terms more than branded -- approximately 60% of high FICO searchers. They tend to search on terms, such as "travel rewards," "low rate," and "balance transfer."

From a marketer's perspective this makes a lot of sense. Smart people who manage their credit well look for tangible benefits in their financial choices...they don't just blindly buy the brand.

The problem is that (so long as the current bankruptcy "reform" remains in tact and taxpayers bail out any banking losses) bankers have little to no incentive to reach people with good credit scores. People who pay their credit cards on time are seen as deadbeats while the least credit worth are the profitable market segment because they use credit ignorantly and accrue billions of dollars in unneeded fees every year:

Overall, we find that debt literacy is low: only about one-third of the population seems to comprehend interest compounding or the workings of credit cards. Even after controlling for demographics, we find a strong relationship between debt literacy and both financial experiences and debt loads. Specifically, individuals with lower levels of debt literacy tend to transact in high-cost manners, incurring higher fees and using high-cost borrowing. In applying our results to credit cards, we estimate that as much as one-third of the charges and fees paid by less knowledgeable individuals can be attributed to ignorance. The less knowledgeable also report that their debt loads are excessive or that they are unable to judge their debt position.

Bankers have historically hidden these fees in illegible 30+ page contracts, as mentioned by Elizabeth Warren

I teach contract law at Harvard Law School and I can't understand my credit card contract. I just can't. It's not designed to be read. Read the Government Accountability Office (GAO) study on this. The GAO looked at credit cards and they said: "Nobody can understand this stuff." Are you kidding me? And understand when you've got terms that say: "In effect, we'll charge anything we want any time we want for any reason or no reason at all," what's the point of reading it?

She later commented on the ideal credit card customer

Every credit card for a credit card company is like a lottery ticket. They're just waiting to see who's going to maybe stumble a little. Maybe get into trouble on a car loan. Maybe nothing at all except they just look vulnerable. They're just in the right zip code. They're just the right profile for people who won't be able to run any place else. And those are the ones you slam. Those are the ones you hit with the 29 percent interest rate, the 35 percent interest rate, the new fees. And then, because of course if you can't pay it, then you get hit with a fee for not paying or for paying late, for going over limit. And the game is afoot. With any luck at all from the credit card company's perspective, these people will become little annuities that will just keep generating profits for the credit card companies for months, for years, maybe forever.

The idea of only servicing legitimate debt needs of customers that can afford their credit card bills has made banking industry executives so angry that they are threatening hitting consumers with lots of bogus new "conveninece" fees:

Now Congress is moving to limit the penalties on riskier borrowers, who have become a prime source of billions of dollars in fee revenue for the industry. And to make up for lost income, the card companies are going after those people with sterling credit.

Banks are expected to look at reviving annual fees, curtailing cash-back and other rewards programs and charging interest immediately on a purchase instead of allowing a grace period of weeks, according to bank officials and trade groups.

This new consumer-credit profiling Google is offering will be far more profitable to use on the poor, the weak, the desperate, the ignorant, and the uneducated. In early research Lawrence Page and Sergey Brin stated

Since it is very difficult even for experts to evaluate search engines, search engine bias is particularly insidious. ... We believe the issue of advertising causes enough mixed incentives that it is crucial to have a competitive search engine that is transparent and in the academic realm.

So were they right back then? Or are the right now? They can't be both.

Update: Sandra from Google's PR team emailed me the following

I've included an outline of the research methodology below the body of this note. Please let me know if you have questions or need clarification on any of the below -- or anything else, for that matter.

Best,

Sandra

-----

* Compete conducted a clickstream analysis on their opt-in panel of 2 million US online consumers, to associate FICO score categories with sites in the Google Content Network.
o The analysis took a look at the online behavior of Compete's opt-in panelists who shopped for or applied for a credit card online between January and March 2009, for the 30 days prior to the application and/or research.
+ Compete, via a sister company that provides secure matching of certain characteristics (one of which is FICO scores) to anonymous/anonymized individuals in the Compete panel, segmented the opt-in panelists into one of three categories, based on their FICO score: Super Prime (720 and above), Prime (600 to 719), and Sub-Prime (below 600).
+ Individual scores and personally identifiable information were not used by Compete, nor were they received by Google.
o Google provided Compete with a list of all sites in the Google Content Network.
o Compete compared how panelists in each FICO band searched and where the panelists spent time on the GCN, and ranked each GCN site based on its ability to reach consumers in particular FICO score bands.
o The ranking/scores of the GCN sites were passed on to Google -- not any information about the credit scores of individuals.

Selling Less Ad Inventory to Gain Marketshare

Some areas of the economy are going well still, but many are crumbling. If you are a publisher that monetizes via advertising one way to make up for lost earnings is to add more ad units to a page, but if something is not working then doing more of it is probably a bad solution for fixing the problem. If ad prices drop then adding more irrelevant and cheaper ads to the site will not do much for increasing your current revenue, and it might sacrifice some of your future revenue!

Another option is to show fewer ads to create a better user experience. Under-monetize today to make your site look more appealing, increase usability, be more linkworthy, and steal market-share from larger competitors. If the ad market goes too far out of whack you can always move from being an ad seller to becoming a strategic ad buyer. If you gain enough marketshare to tread water while competing businesses and business models collapse then you are doing well, while positioning yourself nicely for the rebound.

Then when the market turns up you can place more ads on your site and monetize aggressively while it is actually worth doing so. Then you would have higher monetization * better rankings & traffic * more ad units per page, with each input compounding the earning power of the next.

On some sites we only monetize key pages while making others white as snow easy to link at. For new sites I skip the ads until the site gets some links, starts ranking and has a solid traffic stream. I like to call this line of thinking conditional advertising, where you adjust your monetization strategy based on your site's market position and the condition of the market.

Buy low. Sell high. :)

4 Hidden Benefits to Monetizing via Google AdSense

In the past I have been a bit hard on AdSense, stating how it cannibalizes publishing, but there are some up sides to Google's AdSense too. Many people talk about the ease of implementation, scalability, and lack of maintenance cost, but 4 more rarely talked about benefits are...

  • Safety From Google Editors: Since AdSense is a Google product you never have to worry about internal Google quality rating guidelines calling an AdSense link a sneaky redirect (like they do with CJ links).
  • Profit From Spam: If you have a pharmacy affiliate or payday loan site then many people will consider the site spam by default. But if you tastefully write an article about such topics and then just happen to have AdSense on the page you are not viewed as a spammer by the general web public - Google (and AdSense) are a ubiquitous part of the web.
  • People Under-estimate Your Earnings: Many web publishers have published AdSense sites and made nothing. Thus if they see you publishing an AdSense site they may assume that your site earns nothing, and be less likely to clone your site and more willing to link at your site than they would be if your site appeared more commercially oriented.
  • The Informational Bias of Organic Links:Information is generally considered more citation-worthy than pages that sell stuff. Thus if you monetize via AdSense you can get inbound links to the money making pages without having to buy links. With most commercial offers you are stuck building links to other related pages and hope that internal anchor text & domain authority lift the page's rankings.

Longterm from a business sustainability standpoint it is nice to have direct ad revenues not controlled by Google, but AdSense can make for some nice short-term cash flow.

How to Sell Remnant Ad Inventory

ESPN recently decided to stop selling remnant ad inventory via automated ad networks / exchanges.

"We're heading down a path where it no longer suits our business needs to work with ad networks," said Eric Johnson, executive vp, multimedia sales, ESPN Customer Marketing and Sales. Sources say that ESPN would like to rally support from other publishers behind this move and ultimately tamp down ad networks' growth. Turner's digital ad sales wing is rumored to be considering a similar move, though officials said no decisions are imminent.

The two logical options from there are

  1. set a floor price on house content and show fewer ads to offer a better user experience
  2. look at currently hot stories, key markets in the weeks and months ahead, and market positions where you are close to leading but do not yet dominate and advertise your own products and services
  3. Advertise branded widgets that go on third party networks which help get your brand exposure on those as well. ESPN should have made an official NCAA bracket gadget rather than letting that traffic and branding and traffic go to Google
  4. add interactive features to your own site which increase brand loyalty and reduce content creation costs...which end up making the ad networks a more viable offering for back-fill content
  5. If the ad networks are too cheap buy out inventory on competing sites to further distance yourself from them as the market leader.

All of those strategies allow you to buy market-share in your vertical on the cheap. The more of your market you own the better you will be able to sell ads for. If ESPN was 60% of the sports market Nike would be required to buy ads with them, largely based on ESPN's terms. Part of being remarkable is about creating featured content, but an equally important piece is making sure you are branded as the leading source. There is no better place to market your content and ideas than your own site.

By 2009 Google Will be More Dominant in Online Display Ads Than Search!!!

Big news by Google. After announcing the DoubleClick acquisition (~ 60% of the display ad market), Google announced the launch of Ad Manager, a free ad management tool with built in yield optimization. Ad Manager allows you to sell direct ads, and then backfill with AdSense and/or any other ad networks you choose. Huge for Google for 5 reasons:

  • minimizes the value and risk of competition from larger ad exchanges like Right Media, smaller start ups like the Rubicon project, and open source ad networks like OpenAds
  • gives them yet another way to follow web users across the web to create a proprietary web graph based on usage data (along with Google Analytics, Feedburner, RSS Reader, iGoogle, AdSense, search accounts, Gmail, Google Talk, Youtube embeds, and Google Toolbars)
  • allows them to spy on other ad networks such that they can quickly buy out the competition and/or clone any features from newer ad networks more profitable than their own
  • this allows Google to establish more meaningful relationships with publishers, and help recruit publishers to the DoubleClick level once they get big enough
  • Google has yet another way to spy on any competing web service (outside of ad networks) and be alerted to change before any competing networks

YouTube probably gets about as many pageviews as Google does. By aggressively running display ads on YouTube, Google could likely take that 60% marketshare to 75% in a matter of months. Add in the self-serve expanded network for smaller publishers, and they are well over 80% of the ad display market inside a year.

Why AdSense Earnings Are Sharply Dropping

WebmasterWorld has another thread about lowering AdSense prices.

When the economy is good and advertisers have robust ad budgets, an ad network might be willing to sell them whatever they are willing to buy. If the advertiser wants to overpay for some ads and associate that spend with branding then so be it. But when the economy slows down, the ad marketplace needs to separate the best ad inventory from the weakest ad inventory to protect the rates of their best ads.

From Google's perspective, search is the golden goose tied directly with conversions. Syndicated ads, which can lead to conversions, may often carry a premium price based on branding value. Here are some of the forces that might be lowering AdSense earnings

  • Some brand advertisers cutting their ad budgets, trimming brand related ads before they cut direct response ads.
  • Those brand ads being replaced by less trustworthy ads from smaller advertisers who bid less and are less likely to get clicked on.
  • Google changing the clickable region of AdSense ad units.
  • Google lowering the estimated value of content clicks to help protect the value of search clicks and shift more of their network spend toward search.

Given Google's market dominance over the contextual ad market there is virtually no floor to how low they can price AdSense ads on non-premium publishing partner websites.

I have one site where the ads are AGGRESSIVELY integrated into the content, where that site gets thousands of search driven visitors per day in a big money vertical. That site has a CPM rate which is roughly equal to what one to two clicks would cost if I had to buy that traffic from Google directly (rather than me arbitraging their organic search results then selling that traffic). Clearly there has to be a better way to monetize that site. The ad prices are so cheap that I would be the buyer if I had a higher value model in that space.

If you have been using AdSense as a business model now is a great time to create new revenue streams and test shifting from an AdSense ad seller to an AdSense ad buyer.

Triggit - the Easy Way to Monetize Accidental Rankings

Since Google largely tends to favor ranking informational websites over commercial websites, some authoritative blogs tend to rank for valuable queries based on posts they make in passing.

Even if you had no intent to monetize a post, it just became easier to monetize accidental rankings. If you use analytics to track your stats and notice that you start ranking for some good keywords you can use Triggit to embed links to merchant products directly in the text of your blog post.

Shoemoney created this quick video to show how Triggit works

Unlike the automated ad solutions like intellitxt or AdSense, these Triggit ads

  • look like other regular links on the page (so they should get a high CTR)
  • can easily be applied on a page by page level (so you do not have to clutter up every page to monetize the few pages that can make a lot of money)
  • link to products recommended by the editor (to preserve editorial integrity)
  • can link to merchants that pay via affiliate payout or CPC (offering multiple monetization models)
  • allow you to keep your pages clean (and easy to link at) until they rank, then have you add monetization after you have a leading market position for related keywords

Triggit ads are easy to set up and should require little maintenance on the end user's side, but they are still a small start up, so if you start doing well with them make sure you remember which pages do well so you can keep monetizing the pages if the Triggit partnership stops working, and so you can track which pages you should try to monetize more aggressively and/or build links to.

As blended semi-editorial in content ad networks like these evolve, the distinction between optimization and spam blurs. And since Google has a similar product, it is going to be hard to view this in a negative light without looking hypocritical in the process. From Google's pay per action page:

Text links are hyperlinked brief text descriptions that take on the characteristics of a publisher's page. Publishers can place them in line with other text to better blend the ad and promote your product.

For example, you might see the following text link embedded in a publisher's recommendatory text: "Widgets are fun! I encourage all my friends to Buy a high-quality widget today." (Mousing over the link will display "Ads by Google" to identify these as pay-per-action ads).

Though the maximum length of a text link is 90 characters, we've found that shorter links perform better because they allow the publisher use the link in more places on her/his site and in different context. The maximum length is 90 characters but less than 5 words is best. Even better, just use your brand name to offer maximum flexibility to the publisher.

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