It ALWAYS Hurts Worse When it is Your Own Toes

So it is a bit hard to navigate the internet marketing front without stepping on a few people's toes. Sometimes when other people step on your toes they do not realize it or do not care. Those people are usually the quickest and most easly offended people when you do things that invade their territory.

Truth be told I always wanted to create the ultimate link analysis tool. A while ago I thought ThreadWatch was going to do it, but that idea - for one reason or another - fell through. Later down the road a person contacted me with a pre beta type version of Backlink Analyzer, and offered to sell it to me for $1,200, which is not a lot of cash.

I had a few friends look at it, and they said it looked decent. Almost everyone noted how much quicker it was than other related software on the market.

I bought it and have been working with the programmers to add and remove features such that it would hopefully remain useful while being search engine friendly, which has costed me a few thousand more. By the time it is fully where it needs to be it may likely end up costing somewhere into 5 figures.

That is a lot to pay to develop free software that does not have a revenue stream, but my goal is to help new webmasters be able to compete with larger established players. A large part of that business model is going to be referencing cool stuff, creating cool stuff, & giving stuff away, and hoping that out of it good karma sorta comes back and helps me on the marketing front. In many ways it has - perhaps even more than I deserve.

I think the single most important part about creating stuff is that it gives you an excuse or reasoning to create original content around the tools or ideas. So many of the channels are just "blah said blah" and at times I often feel like I am letting myself do that. It is really easy to do too, especially when you got guys like Gary Price, NickW, and Danny Sullivan digging up so much good stuff.

The biggest cost in developing such software is time though, as you have to go back and forth a number of times to get exactly what you are looking for, and then if you get any serious distribution you have the potential customer support issues.

I remember when SEO Elite first started out. It went by the name of Link Proctor. I was one of the first people who gave Brad Callen a ton of feedback to make his software better, even telling him to change the name and features to add. Over time it got better, but the marketing got more and more aggressive.

His software essentially cloned OptiLink, but with a few added features and much more aggressive marketing.

I eventually wrote a mini guide for him, which I sold him the rights to package with his software. Later while looking at his sales letter I noticed that he put $79 as the suggested value of that bonus . Not so surprisingly that is the exact price I sell my full ebook for. He later changed that price after I told him how bad it pissed me off, but it was no accident that he marketed my free bonus as "newly released" and at "$79". He knew what he was doing. Stepping on my toes.

If people asked on a forum he would tell them that my ebook has broader coverage, but he was driving a ton of traffic at his sales letter, and it clearly led people to assume my ebook was a throw in.

I still get tons and tons of emails from people asking for free product support for his software or my ebook that comes with it. Even today I had some.

That is surely a valuable lesson in branding. Giving away a similar product to your main revenue stream on another channel for a one time fee or additional exposure can be an exceptionally bad call for branding purposes. Dumb dumb dumb.

Recently Brad sent me an email thanking me for "undercutting someone that's been more than kind to you. Anyway, just a little hurt that you would try to purposely undercut my means of earning a living."

I don't consider some of the marketing methods he was using as being more than kind to me.

  • What did he think he was doing to OptiLink when he cloned their software and marketed it aggressively? I bet that "undercut someone's means of earning a living."

  • What did he think he was doing when he put a $79 price point on the guide I wrote for him? I bet that "undercut someone's means of earning a living."
  • What did he think he was doing when he put a banner on SEO Chat offering a free SEO Book to all SEO Chat members? With the banner using similar colors to my site no less? I bet that "undercut someone's means of earning a living."
  • What did he think he was doing when he created a free SEO Book for affiliates which allowed them to insert their affiliate ID number into the book? When combined with the above I bet that "undercut someone's means of earning a living."

In the past he also wanted me to give his software home page advertising on my blog in exchange for higher affiliate comission or ads on more static websites he ownes.

The thing is, should I have been able to create faster software than that was on the market for only a few grand? Were the people selling the leading software holding up their end of the bargain?

Does the software automate your ability to cash checks? Some does, but most link analysis software just saves you time...it does not fully automate the process. Are the sales letter claims that the software creaters do not spend a dime on advertising true? Probably not. Especially if they sometimes complain about how expensive certain ads are. Are the claims to get hundreds of free links in under 10 minutes honest?

I could have launched the $1,200 version and it would have been better than many of the other programs, the only thing that stopped me from doing that is that I did not want to get banned by Google for scraping PageRank.

This is in no way a hate post toward Brad. He and I chatted a good bit in the past, and I think he generally is a smart marketer.

I always wanted to create killer free link software (see Link Harvester or Hub Finder), but the low cost of Backlink Analyzer combined with Brad's SEO Books should be free marketing made creating more and better link software a no brainer.

About My Website Feedback - SEO Book SEO Forums? Bad Call?

So I have been getting a large number of about my website type emails recently from people who have been using my free link popularity analysis tool.

One of my friends recently sent me this feedback:

I know there isn't much point duplicating the existing webmaster
forums out there, but if you are going to offer tools, a support forum
is probably a good idea.

It may also be a good accompanyment to your blog, adding space for
discussion and creating a broarder landscape for your sites.

Anyway, I'm sure you would have considered it in the past... just a
prompt to consider it again today.

In the past I debated the idea of a forum, but many of my friends have told me bad call bad call bad call.

So do you think I should start a forum or not? What is the best way to efficiently answer questions related to the tools? Forums? Make an FAQ page? Both?

The problems with forums are:

  • even if they start off great eventually they lose their appeal to some extent.

  • the bigger they grow the more of a problem management is.
  • they are exceptionally time consuming & can cut into my ability to have time to learn other things.
  • I am not exceptionally even keeled. Sometimes I like to work hard and other times I like to take a break, plus I go away from home somewhat often now.
  • I really need to become more physically active, and I don't see running forums helping that any.
  • even if I started a small one just for tools I am sure it would eventually widen out, as that is what happened to Shawn, although he did it in a manner where he does not need to spend much time on moderation.
  • You can get sued for anonymous comments that occur on chat boards. More on that later today.
  • although sometimes I have grand ambitions I am not sure forums work profitably unless they have an amazingly huge reach, and I am not sure if I am that ambitious.

The positives of running a forum:

  • it would make it easy to launch new items / ideas / software projects.

  • it could help teach me more about social interaction
  • so far today I have probably answered about 200 emails. there is no archive of that information, although if it were on a forum all that information would be reusable and able to help more people.
  • If I was making enough money from advertising I could change my business model & potentially be able to afford giving my ebook away. But then again if I put a price of $0 on it that is exactly what some people would value it at: as being worthless.

I have learned a lot from SEO forums, but I have also got to do IM chat with people like Dan Thies and NFFC. The biggest complaints with forums are noise, and learning everything in such small chunks that you view them out of proportion. Getting to listen to guys like NFFC or Dan Thies in an IM conversation it really helps you step back and view things from a broader perspective.

Link Bait

Perfect examples of link bait (although some examples may offend certain religious people):

Although those are both on exceptionally popular sites, you can do that with obscure sites if the story is easy to spread and / or funny.

You really only need one well known person to link in on something like that and it just spreads. This PageRank 0 site recently got a homepage link from AOL.

If you are in a field that can't build links naturally create linkbait. Goldenpalace.com, an online casino, always buys random overpriced crap for the promotional effects. Others state unpopular claims with minimal bets that get them far more plublicity than the cost of them losing.

Other interesting stuff...

Google AdWords Update

I posted about this before, but recently Google updated the AdWords system to the quality based minimum bids system.

Old disabled words remain disabled, and in about a month or so they intend to purge the disabled terms from the accounts. To re enable your disabled terms

  • go to edit your keywords

  • copy the list
  • delete the disabled terms from the active account
  • go to add the words and past the whole list from before. It will enable most of the disabled terms, although some may also require you raise your bids to meet the new quality standards. Also I found that sometimes I had to post the keywords into the ad groups twice for them to load.

Email Spamming Solutions

So I get a ton of emails from people offering to rank my website for me. Usually I delete them, but sometimes I reply, asking if they also offer email spamming solutions.

I think the word solutions makes them think I am serious. Sometimes changing or adding one word makes a big difference. Most of them think I am serious and try to sell to the lead. Some manually follow up multiple times. Most of them use a phrase like high volume email deployers. Funny.

(the Jon Stewart video was found on ThreadWatch - I really like the De.lic.ious tags thingie.)

Google Dance Getting Mainstream Press Coverage

Google dance keeps company engineers, Internet entrepreneurs hopping includes information about:

  • THE couch

  • black hats
  • keyword stuff - which really ought to be modernized & replaced with the term "link stuffing"
  • dancing
  • and a nickname that may well stick, the Mick Jagger of search. To get an appreciation of how swamped Matt was take a look at Chris R's picture of Matt, literally being cornered in.
  • I am a bit surprised that the writer did not research to see how some people got to meet Larry & Sergy at the dance.

Free Link Popularity Software - Back Link Analyzer

Download Back Link Analyzer Beta:
download Back Link Analyzer Beta (downloadable software for Windows)

What is Back Link Analyzer?
A free link analysis tool. It shows what anchor text is linking into a page or site.

Additional coverage on the Back Link Analyzer permanent page.

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We Value Privacy

Affiliate Program Management 101

So I do not do the best affiliate program management here (I have not marketed it hard), but a friend of mine recently saw ads for his site that were so bad that he thought someone was trying to sabatoge his brand and business model.

It was one of his affiliates!

I guess it can happen to anyone, but if you are large and your affiliate program is going to be a small part of your business model you may want to make sure that you put out some fairly strict guidance on it until you can figure a way out to help grow it into significance.

Also to affiliate program companies, if you make links contain an affiliate id number it should be easy to search through affiliates.

Long Time No Post...Various Links & Entrails

Scraped Content?
Not sure what this is, but it may eventually be interesting to some. Odds are most of those really into scraping have their own setups already though?

Google Sandbox:
Confirmed, ish.

Although a bit technical or transluscent, some think a good tip may be hidden in this post.

Google Print:
Now says they will respect copyright. Perhaps the only reason they were so aggressive off the start was so that they could make it look like they were complying more by changing to somewhere in the middle ground?

China:
Google named 3 authorized AdWords resellers in the ad market
Yahoo! invested $1 billion into China ecommerce play Alibaba, although they may have got more than they bargained for:

Lawyers and officials monitoring China's counterfeiting industry say the alliance with Alibaba may even make Yahoo! effectively a partner in what several advocacy groups and analysts say is a burgeoning marketplace for counterfeit American merchandise

Interesting that few have brought up Google's investment in Baidu in similar terms (as one of Baidu's main search drivers is music piracy).

Yahoo! Site Explorer:
Yahoo! to launch a service offering listings of indexed page and linkage data called Yahoo! Site Explorer (although the site is not up yet)

PDF:
potential exploit problems

I still might have a few notes from SES worth peaking at and posting in the near future.

Stuck in Ruts

My internet connection was down for 4 or 5 days recently (due to a short in the line), and when I came back to it I did not feel that I missed that much (eek, what an underinspiring blogger).

It is kinda weird, because most any success I have ever had has came from the web, but sometimes I do not necissarily appreciate how fortunate I am, while other times I feel so lucky that I resist change at nearly any cost. Both of which are opposite extremes and probably a bit bad.

It is easy to think that what made you do well in the past will make you do well in the future, but that is not always true. While offline I did not go out link hunting, I created no new content, and did not post on any forums. Oddly enough my income was about the exact same as it was when I was online a bunch, which means that something outside of what I attributed my doing well for was causing my income.

Ultimately a lack of posting will lead to less visitors, a lower share of voice, and lower income, but sometimes it is worth changing things up a bit though. I think if I posted far less frequently and put far more thought into each word I would be more helpful to others and far better off myself.

At times I think I have gotten a bit ahead of myself, and realize that most any success I have had has come from friends my than myself. Recently I pissed one of them off really bad, and to her I say sorry.

I hope to be spending a bit less time on the web in the near future such that I am more efficient with the time that I do spend, and so I do not get stuck in ruts.

My customer of quality service has probably slid a bit recently due to downtime and deciding that I need to have a business model that makes sense. Some people send me like 40 emails that take a half hour each to answer, and that is a lot of work for one ebook purchase (although I am sure it leads to word of mouth marketing) but there has to be some balance to that.

I need to take time to re evaluate many of the things that I am doing such that I am not stuck in ruts and I need to make sure I do not piss off friends, because without them there really is little point to the web.

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