Toot Toot, etc

Sorry for tooting my own horn here, but Brendon Sinclair, of The Web Design Business Kit & Tailored Consulting fame just reviewed my ebook.

As an SEO it is fairly hard to get recognition from people well known in the web design field, and few voices are more credible than Brendon's, so that review has got me pretty stoked.

When Business Models do Not Fit Search...

Ebooks vs Physical Books:
Physical books have higher production costs, more middle men, and uber thin margins when compared to ebooks and downloadable software products. If you sell 1 to 2 % as many ebooks as you would physical books you can still make about the same amount of profit from it.

Getting on Amazon:
As stated by John T Reed, listing your book on other sites turns your unique market position into becoming another vendor of a commodity that people can get from many locations.

While some people consider books to have no credibility unless they are on Amazon, sometimes your book can get a reference even if you don't sell your book there. This list has had over 1,000 views, and a reader of my ebook told me they just bought my book from that list. I clicked the link to say I found the list helpful, as it helped me :)

Some authors also work their way up in Amazon by reviewing related books or make lists including their own books. There are so many reviewers that there are guides to becoming a top reviewer.

When Pay Per Click is Broke: Competing on Negative Margins:
Andrew Goodman talks about struggling writing AdWords ads for his new cheap book about Google AdWords:

As a result I can get very little search traffic on this term, so the paid search traffic for that book is mostly coming from the content targeting program, which I suspect isn't converting. We are talking about $1.20+ per click to generate content clicks; this is unlikely to pan out.

Yet ironically there are many ads for ebooks costing more (including mine), as well as services and other companies that work in the Google ecosystem, running on the same keywords, doing quite well. But advertising an inexpensive new book on the subject seems to run up against both editorial and quality score issues.

A long time ago I worked for a niche DVD selling company that did not have great consumer lock in and had a $75 cost per conversion using AdWords. I got their cost per conversion down to a few dollars, but sales dropped off sharply too, and their margins were razor thin.

Had they had a larger ad budget (or had they decided to throw a few thousand at SEO before dumping 5 figures into a functionally broken PPC campaign) I would have built them a ton of links and over time they would have ranked across thousands of titles making a bunch of sales from the free search results.

When Search is Broke: Nobody Cares:
Another customer wanted me to market an uber niche product in Australia. They wanted me to set up an AdWords campaign to help with that. I set up their Australia AdWords account, making it a bit broad to see what results they would get, and - as I suspected - they got nothing.

Recently that product started doing well in Japan, and when I asked them why and how they explained how hard they worked to market it offline and how hard they worked to contact related sites. Those social relationships led to word of mouth marketing, which later drove search volumes.

When Search is Broken: Overshaddowed Position:
I consulted a person who sold information about an open sourced project. There is so much link popularity in some of those fields that it is hard to break into the market selling an information product unless you can get some of the most well known people to help give you exposure.

Another common problem with overshaddowning is when words have multiple meanings and tons of people search for the other meaning. This can make it a bit hard to filter out the bad PPC leads, and if you show up when you are not relevant that hurts your overall CTR, which can drive up your click costs.

The Most Valuable Lead:
The most valuable lead is going to be a person looking specifically for you or your product by name.

Many businesses that work well offline are nearly impossible to make functional online using the largest ad networks. You can try to grab related traffic and traffic on peripherally related terms, but until people care or know about you or your product it is much harder to compete on margins.

When you run into the problem of advertising being unaffordable you can always dip a toe into the rich consumer feedback your marketplace offers to learn about the market and build social relations at the same time.

Also the more you can throw your name into what you do or offer the more that can help make up for a lack of ad budget.

How to Get Those Most Valuable Leads:
For people to want to search for you they have to have some type of initial exposure. Testimonials work great, but odds are most people are going to run into ads or affiliate marketing prior to seeing too many honest recommendations.

There are a ton of people who will blog on a wide variety of topics to earn a few bucks. It is not hard to do. When they blog about your topic ideally the profit margins are high enough that people see ads like this at the top of their site.

Some people find the algorithmic holes and fully automate the content generation process, and like it or not, as Dan Thies states, that content converts:

I learned enough in Econ classes to know that Google (through Adsense) is paying for a lot of the spam I see in search results. I've also learned enough from looking at Adsense reports to know that intercepted search traffic has a higher CTR and payout than ads that appear in real content.

Poor Matt... try as he might, he can't change the fact that his employer is paying for more R&D in how to do link spamming, than they are spending on R&D to stop it. This is Cathedral vs. Bazaar all over again, only this time the Cathedral is footing the bill.

I have been debating getting published, but it is going to require synergistic effects with selling updates or else I would lock myself out of the search marketplace due to poor margins.

Google Adds Block URL Feature

Sorry MSN, no AOL for you - at least not yet (or Richard Parsons is using the media to increase your offer price)...

AOL portal leaves beta & Time Warner sees AOL as the way forward, but is it?

I think Yahoo! & MSN are spot on with their search strategy. Going forward you are best off owning your own search service. Why? Because if you ever become too strong your search provider can give you inferior quality stuff. It is oh so easy for Google to bolt on a remove this URL feature that makes users feel like they own the results and are making the web a better place. It is a lot harder for AOL to do stuff like that without locking them into using a specific provider and getting a lower cut on future revenues as they become more reliant on that partner.

You need a Google account to be able to use the remove result feature. Remove this site adds a quick and easy way for surfers to give Google feedback without needing to file a needless spam report.

When Google first created their accounts many people were afraid to sign up because they did not want Google knowing what sites they owned. I sorta think that having a number of Google accounts with a long search history will be a great way to help influence search results.

Thanks to Danny & Ian

Sorta started to make this post the other day and forgot to save it. I just wanted to say thanks again to Danny, Ian, and everyone else who has helped me with this lawsuit stuff. I have been getting a crash course in public relations.

Danny recently posted about the support Ian offered via SMA-NA, and how SEMPO decided they wanted to steer clear of it. ThreadWatch also recently commented on SEMPO's tone & position.

In related news, Red Herring posted an article about the legal challenges of blogging.

Interview of Jason Lexell

I have a bit of the flu, but I also have a marketing friend who is exceptional at selling ad space who somewhat recently let me interview him. He is not well known in the search space, but manages media sales and email marketing for a number of niche websites.

I am trying to get him to start a blog (we bloggers like to spread our disease) but for now his personal site is using an article manager, which is evil evil evil. Jason recently wrote a few short but high quality ebooks on improving email subject lines, creatives, and email marketing in general.

Check out the interview if you want to work on improving media sales.

AdWords Site Exclusion Expands to 500 Sites

Google expanded their Google AdWords Site Exclusion tool to 500. But, to be honest, most advertisers are not tracking that granularly, and I doubt many people are blocking anywhere near 100 sites. Yawn.

I think Google needs to give more control to AdSense publishers, allowing them to block keyword themes. A friend of mine recently created a site about video cards and on his video card comparison page he keeps getting ads for crap like Yu-Gi-Oh, Pokemon, and various sports cards. What is up with that? Sure he hasn't got all the comparison pages indexed (as his site is new and that would be 45000 additional pages with lots of similar content to the individual card pages), but what would be wrong with letting him block a half dozen concepts instead of making him need to block 100's of sites?

Answer to the Traffic Power Lawsuit

My lawyer recently answered the Traffic Power lawsuit [PDF]. No doubt some strong keyword density in that document :)

For those who want some background on the lawsuit check out this post, which highlights when they sued me and the lack of specifics in the lawsuit.

Traffic Power Profiled in the WSJ - It's Not Pretty, Folks

Well, I can't think of a single way Traffic Power could be pleased by an article like this [sub req]. Some quotes:

Harold Hollister, a former salesman at the firm, said he was present during a morning pep talk on the sales floor where a manager stood on a desk and told salespeople that "a sucker is born every minute." Salespeople sometimes showed potential clients reports on existing Traffic Power clients, he said, highlighting how well the sites had done with the company's help. But some of those reports were falsified by the company, he said, and sites were listed with higher ranks than they actually had.

To be fair, Traffic Power denies that sucker is born claim:

Traffic Power said it was "absolutely untrue" that reports were falsified, and denied that managers ever told salespeople "a sucker is born every minute."

Now I don't have a perfect myself (tended to drink a bit much when in the Navy and such), but I can't imagine the Traffic Power CEO likes this WSJ profile at all:

Mr. Marlon, 61 years old, filed for Chapter 13 bankruptcy-court protection in 1996. In 1997, Mr. Marlon was indicted on charges of conspiracy to manufacture a controlled substance. He later pleaded guilty to a lesser charge, related to possession of a chemical used to make methamphetamine, and was sentenced to three years of probation, including six months of home confinement. The court record for his drug offense said he also had an alias, "Jimmy Ray Houts."

As far as past claims that Traffic Power and 1P are one and the same:

Not long after clients complained about getting dropped from Google -- and Traffic Power's own corporate site disappeared from the search engine's results -- Traffic Power began using different names to promote the same business, said former employees. Other names the company has used include 1P.com, or First Place.

Mr. Kwasny, the former Traffic Power employee, said this strategy backfired with at least some potential clients. The company, he said, failed to change its name with its phone company, so when salespeople began calling potential clients and saying they were from 1P.com, the listing on the client's phone said the call was coming from Traffic Power.

They sure are giving their PR firm some work! I can't imagine this article helps their lawyer much either.

Blog Overlords & Publishing Business Models

Not too long ago I read a book called How to Write, Publish, & Sell Your Own How-To Book. At that point I was already doing well with my current ebook, but was debating whether or not it was worth trying to get it physically published. Generally the How to Write... book was strongly biased against being published primarily due to profit margin related reasons, as well as a few other restrictions.

If you asked me to name off book publishers I know the names of I could do it on my hands with fingers left over. I got an email yesterday from one of the few I would have been able to name, asking me if I would be interested in having them publish & distribute SEO Book.

One of my friends also made the same offer, but offered to publish at cost because he wanted to get some titles for his new publish house.

Away from the web I think there is a huge gain with going with a publisher for at least one book, to help build your authority and credibility, but on the web I do not think there is a need for network publishers, etc.

Eeek, some authors are suing Google. What to do? Not suing here. I am still unsure on the publishing front though, but...

With blogs I do not think there is a need for additional blog networks. You can learn a lot from a blogger just by watching what they do. It is considered bad form to copy exactly, but you can learn the pieces that fit your style or see what pieces are working elsewhere, and why they work. Many of the blog network business models do not encourage the best kinds of postings. Many of the best bloggers read far more than the write, and that is just so much harder to do when it feels like writing the blog is your job and you are doing it for a boss.

Sometimes getting articles syndicated is as easy as writing them and submitting them. Also odds are fairly high that if you learn your topic well you should be able to build more high quality links into your site than a blog overlord would.

The blog networks don't directly pay you for participating in a community and if you ever need to jump ship from the network partnership that brand you helped them build the whole time may not carry with you.

Why I think blog networks suck:

  • Advertising: Most blog networks just publish AdSense for most of their advertisements. If they are going to cross promote the blogs and make them obviously known then it is easy to see how they place the ads for maximum profits. You do not need to be part of the network to learn from it. It is a transparent business model.

  • Link Selling: Some of the networks sell off topic links as if it is going out of style. That is the type of activity that leads to search engines placing limited or no trust on the linkage data from within the network. If they underpriced the ads a bit to entice a few on topic advertisers and then stayed on topic the ads would have greater longterm value and a lower risk profile.
  • Most People Make Nothing: As with the About.com network, or any group publishing network, a few topics are going to bring in the bulk of the cash. If you are in one of the lesser known topics then it is hard to make your blog well known and profitable unless you are actively marketing the heck out of it, which is much harder to do when you do not own the content and only get a meager percentage of the overall earnings.
  • Internal Links WILL Get Discounted: Being part of a blog network paid on comission is a good deal if you are the Poker blog riding off the link popularity of Engadget or Gizmodo, but inevitably as these networks spread you have to believe that search engines are going to deweight the internal linkage. Most of the blog network channels have limited linkage data outside of the link popularity which flows in from the few most popular channels. Jason Calcanis often brags about how much money his network is making with no money spent on marketing. How can spending no money on marketing be the optimal spend?
  • Stuck Business Models: I would guess that Gawker might make more per blog than I make on this blog, but most of the blog networks are stuck in their low paying business models. Some channels might make lots of money selling ebooks while others might be able to sell newsletters or software or other information products. The problem is that most of them are probably not willing to challenge what they know works. What happens if a channel really takes off and the author wants to go elsewhere where they can make more money?
  • You Still Need to Learn the Same Stuff: Using WordPress is free. Google AdSense optimization probably only takes a few days of tweaking to become decent at. Blog networks are not going to give you inside knowledge of your marketplace, and unless you are well cited within your topic only bad search algorithms are going to make your site relevant for it's network participation. The network that REALLY matters is the community that covers your topic.
  • Too Much Too Quick: Sometimes having few visitors off the start is a good thing. It gives you the opportunity to learn quickly without necissarily opening you up to the criticism of everyone in your community. I have got hate email from people who later gladly linked to my site. My guess is that if I had more exposure when I knew less about my topic, blogging, & the web I would have got a lot more hate mail, and it may have turned me off early.
  • Time Off: Sometimes I feel like crap, and if I posted while I felt that way it would only have a negative effect on my blog and the poor eyes reading my HateTypeTM. Blogging is about being timely, but it is also about posting more when you are thinking and feel like talking. It is also about keeping quiet when you don't feel like talking.
  • If You Really Care: If you are really going to go after something may as well make it your own. If you really don't care much a network might be cool, but I fail to see the point in doing anything you are only sorta interested in.

Inevitably blog quality will have to stand on it's own. Readers and citations come if people want to give you their attention. Being part of a network might be able to help you boost that a bit off the start, but it may also hold you back when you want to let out a rant or zig when others are zagging :)

The whole point of the web is you do not need an overlord.

Google Working on Predictive Market Technology?

This is where Google can really make scary scary scary profits. I am sure they want to be careful with the way they leverage their Database of Intentions, but nobody in the world has access to as much user data as Google does.

A while ago I whinged on about how Google could leverage their data to own just about any trading market in the world.

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