How To Craft Kick-Ass Title Tags & Headlines

Headlines

One old-skool marketing technique that will always hold true is the value of the catchy headline.

The headline, given its power to convey meaning quickly, is more important than ever. Attention spans are limited. Media messages flood the channels. We're busy. The function of the headline is to grab our attention and pull us deeper into the message.

Many books have been written on how to craft great headlines. I'm going to quote from the advertisers bible on the topic, Tested Adverting Methods by John Caples. Caples identifies three main classes of successful headlines.

The Three Main Classes Of Successful Headlines

  • Self-Interest: The best headlines are those that appeal to self interest. They offer the reader benefits that they want, and they can get from you. For example, RETIRE AT 30
  • News - Humans are pre-disposed to seek out what is new and different in their environment. For example, NEW, CHEAPER IPHONE CALL PLANS RELEASED
  • Curiosity Appeal to our curious nature. LOST: $1 BILLION DOLLARS

Of the three, by far the most effective headline in advertising is the self interest headline. Our self interest usually trumps our curiosity, and news, especially when time is short.

Compare these two headlines:

PUT UP OR SHUT UP

FIVE TOTALLY NEW WAYS TO GET TOP RANKING IN GOOGLE

The first says nothing that appeals to our self interest. We don't even know what it is about. But you'd be hard pressed not to click on the second headline. The self-interest is just too strong. This is why the second form is used so often in link-baiting and social media. It screams for attention, and then makes a strong appeal to self-interest.

There is a downside to such headlines, however. Modern audiences have become jaded and cynical, especially where marketing messages are concerned. Overplay the benefit, and you'll come off as a shark. Link-baiting, a useful SEO tactic, has developed a bad reputation through overuse of this approach.

Eventually, people tune out.

Get Your Tone Right

We can twist the overused appeal-to-self interest headline strategy slightly to make it work for us. The key to getting the appeal to self-interest right is to get the tone right. Understand both the audiences' desires and the tone of "voice" they respond to.

For example, look at Digg. A cynic might argue that a surefire way to get top page on Digg is to write a headline that includes the following subject matter, and do so using an irreverent tone:

  • Criticism of Bush
  • Anything about Digg itself
  • Pumping Linux
  • Dumping DRM
  • Some crazy-weird activity from a country no-one has ever heard of :)

By the way, if anyone can come up with a headline that includes one of those elements, feel free to add it to the comments :)

The headline needs to be crafted in such a way as to appeal to Diggs demographic, which is mostly young, tech-savvy males. This demographic tends to respond to a tone that is cynical, flippant and irreverent. Get that tone wrong - i.e. play it too straight, or too advertorial - and it doesn't matter how strong the self-interest angle, it's unlikely to work.

How To Use Headline Strategy In SEO.

SEO has an additional challenge.

For SEO to work well, the headline, which is often also used as the title tag, should include a keyword term. Many studies have shown that a SERP or Adword that includes the keyword term results in more clicks. In order to get the headline strategy to work for SEO, try amalgamating the keyword term with one of the three formats.

For example, where the keyword term is "high speed routers", try:

  • High Speed Routers- How To Get Routers At Half Price (appeal to self interest)
  • High Speed Routers- Latest Features To Insist On (news, with a hint of self interest)
  • High Speed Routers- How We Blew Our Budget (Curiosity)

Even if you're not #1 in the serps for that term, you're more likely to attract a click than the guy who simply uses "High Speed Routers", by itself.

Your headline (i.e. the title tag) competes with at least ten other SERPs on the page, along with a various Adwords listings along the top and down the side. The top three SERP poitions are gold, but if you can add a touch of appeal-to-self-interest, or news, or curiosity, you'll up your chances of getting the click.

If you want to go one step further with this tactic, use it as a way to segment visitors. The first example I gave is likely to attract those people who are ready to buy, and who are buying on price.

You then need to include your title as a heading on the page, which confirms to they visitor their click has got them where they wanted to be. They're now far more likely to read beyond the headline.

Further Reading:

Black Hole SEO

Black Hole SEO

There is a black hole forming.

A few of them, actually.

These black holes aren't the result of the CERN Hadron Collider. They are forming for two reasons: the desire to keep people on site longer; and to hoard link juice, in order to dominate the SERPs.

Increasingly, top-tier sites are becoming cagey about linking out. They are more than happy to be linked to, of course, but often the favor is not reciprocated. Check out this post by SEOBlackhat.

What Does A Black Hole Look Like?

  • Uber-black hole, The New York Times, seems reluctant to link to anyone but themselves. This is especially annoying when they write about websites.
  • Wikipedia no-followed their links some time ago, thus forming a PageRank variant of the black hole.
  • The mini-me black hole, as practiced by TechCrunch. Rather than directing you to a site mentioned in an article, TechCrunch would direct you to their own CrunchBase entry instead, thereby keeping you on-site longer, and passing link authority to their own web pages. As a result, a search on Google for a sites' name may well bring up the CrunchBase entry. To be fair, TechCrunch does also link out, and there is an explanation as to why TechCrunch aren't as bad as the New York Times here.

The result is a link-love black hole. Sites using such a strategy can dominate the rankings, if they are big enough.

So if you wanted to create a blackhole, what would you do?

  • Don't link to anyone
  • If you must link out, then No-Follow the links, or wrap them in scripts
  • Direct page rank around your own site, especially to pages featuring your competitors names
  • Buy a motherlode of links
  • Become a newspaper magnate :)

Now, if you're an SEO, you might be feeling a tad conflicted about now. Why wouldn't every SEO do this? What if you owned a black hole? Isn't that the ultimate SEO end game?

In the long term, I doubt it.

If this problem becomes too widespread, Google will move to counter it. If Google's results aren't sufficiently diversified, then their index will look stale. If you search for a site, and get third party information about that site, rather than the site itself, then this will annoy users. Once confidence is lost in the search results, then users will start to migrate to Google's competitors.

I'm not certain such a move will be entirely altruistic, however. After all, what is the point of Knol? No, really - what is the point of Knol? ;)

The Advantages Of Sharing The Love

Consider what you gain by linking out.

  • Webmasters look at their referalls, and may follow the link back to check out your site
  • Outbounds may count for more in future, if they don't already
  • Your users expect it. Don't fight against their expectations else you'll devalue your brand equity
  • Any site that looks "too-SEO'd" risks standing out on a link graph
  • There is social value in doing so. Black hole sites start to look like bad actors, can receive bad press, and risk damaging their relationships with partners, suppliers, and communities.

Create More Value Than You Capture

Tim O'Reilly put it well:

"..... The web is a great example of a system that works because most sites create more value than they capture. Maybe the tragedy of the commons in its future can be averted. Maybe not. It's up to each of us".

Update:
The phrase Black Hole SEO was used by Eli on BlueHatSEO.com over a year ago to describe various aggressive SEO techniques.

SEO For Regional Domains

Webmasters are often faced with the problem of how to approach SEO on websites which have a country-specific focus. As you may have noticed, the search engine results pages on Google's geo-targeted search services frequently display different rankings than those you experience on Google.com. 

If you run a few queries on, say, Google.com.au, you'll soon notice distinct regionalization patterns. In order to make search results more relevant to local audiences, Google uses different sorting methodologies than those used on Google.com.

Here is a guide to optimizing sites for the different regional flavors of Google.

Country Specific Local SEO Tips

  1. Get a local domain extension:  Google places a lot of weight on the domain name, so it is important to get the appropriate country-code domain extension. If you compare results across the different geo-targeted flavors of Google, you'll notice the weight given to the local TLDs. There are exceptions, but the local TLD tends to trump .com when it comes to local result sets. Different countries have different registration criteria for domain resitration. It is fairly easy to register a co.uk or a .co.nz, whilst a .com.au can involve setting up a business entity in Australia. 
  2. Specify your country association in Google Webmaster ToolsGoogle Webmaster Tools offers a facility whereby you can specify a country association for your content. You can do this on a domain, sub-domain and directory level. More detailed instructions can be found on Google's Webmaster Tools Blog.
  3. Include local contact information: Specify a local address, business name, and local contact phone numbers. Whilst not critical in terms of ranking, every little bit helps, and by including local information, the site becomes more credible to a local audience. 
  4. Local hosting: Depending on who you ask, you'll get different answers as to whether the geographic location of the web host makes a difference in terms of ranking. I have .com.au, .co.nz, and .co.uk sites, hosted on US servers, and they rank well on the appropriate local versions of Google. Other people feel that location-based hosting is a must. Still others say the location of the name server is most important! It's fair to say that if you have a choice between hosting locally and hosting offshore, then it might pay to host locally. It certainly can't hurt, and there might be additional benefits, such as increased download speed. If you go this route, one thing to check is the servers physical location. Often, web hosts have a local office, but their servers are located in a different country. Use an IP lookup tool to determine the exact location of a server. 
  5. Spelling & Language: Ensure you use the appropriate spelling for your chosen region. There is a difference between "optimization" and "optimisation". Keep in mind that searchers will use the local vernacular. For example, if you are optimizing a travel site in the US, you might use the term "vacation". However, searchers in Australia, the UK and New Zealand, amongst others, tend to use the term "holiday". 
  6. Tone: Copy that works well in one geographic location may not work in another.  For example, the sales language used in the US is usually more direct than that typically used in the UK, Australia or New Zealand. Familiarize yourself with local approaches to marketing, or engage local copywriters.     
  7. Inbound links: Seek out local links. All links are good, but inbound links from local TLDs are even better. Approach your local chamber of commerce, friends, suppliers, government agencies, business partners, and local industry groups and ask them for links.
  8. Local directories: Get your site listed in local directories. Local directories still feature well in geo-targeted search results as the depth of content, in terms of sheer volume, isn't as great in the local TLD space as that published on .com. Obviously, you stand to gain from the local traffic that the directories send your way, and any local link juice the directory may pass on.  Here are some top local directories:
    • The local Yellow Pages i.e. Yellow Pages Australia, Yellow Pages New Zealand, and Yell (UK). Keep in mind that some of these directories may not pass link juice, however you can weigh this factor against their value in terms of local reach. You could also seek listings in the regional sections of the following global directories: DMOZ, Yahoo, and BestOfTheWeb.
    • Recommended regional directories:

    • Scoot.co.uk is a prominent UK business directory.
    • Webwombat.com.au is a comprehensive Australian directory.
    • Te Puna is a government run New Zealand directory.
  9. Press releases: Try to come up with a local angle for your press releases, and submit them to local news and information channels. Small, local news outlets are highly likely to run local interest stories, which in turn may help your brand exposure and get you more local links. 
  10. Avoid Duplicate content: If you market is in one country, then it makes sense to use the country-code TLD for that country. However, if you target multiple countries, consider creating different content on each domain. Placing the same content on multiple domains may risk duplicate content penalties. 
  11. Off-line marketing: Don't forget to get your name out locally. If people search by you by your brand or business name, you'll always be well positioned in the serps. 

Have Your Say

If you have some additional ideas that have worked well for you, please feel free to add them to the comments.

Robots.txt vs Rel=Nofollow vs Meta Robots Nofollow

I was just fixing up our Robots.txt tutorial today, and figured that I should blog this as well. From Eric Enge's interview of Matt Cutts I created the following chart. Please note that Matt did not say they are more likely to ban you for using rel=nofollow, but they have on multiple occasions stated that they treat issues differently if they think it was an accident done by an ignorant person or a malicious attempt to spam their search engine by a known SEO (in language that is more rosy than what I just wrote).

Crawled by Googlebot?
Appears in Index?
Consumes PageRank
Risks? Waste?
robots.txt no If document is linked to, it may appear URL only, or with data from links or trusted third party data sources like the ODP yes

People can look at your robots.txt file to see what content you do not want indexed. Many new launches are discovered by people watching for changes in a robots.txt file.

Using wildcards incorrectly can be expensive!

robots meta noindex tag yes no yes, but can pass on much of its PageRank by linking to other pages

Links on a noindex page are still crawled by search spiders even if the page does not appear in the search results (unless they are used in conjunction with nofollow on that page).

Page using robots meta nofollow (1 row below) in conjunction with noindex do accumulate PageRank, but do not pass it on to other pages.

robots meta nofollow tag destination page only crawled if linked to from other documents destination page only appears if linked to from other documents no, PageRank not passed to destination If you are pushing significant PageRank into a page and do not allow PageRank to flow out from that page you may waste significant link equity.
link rel=nofollow destination page only crawled if linked to from other documents destination page only appears if linked to from other documents no, PageRank not passed to destination If you are doing something borderline spammy and are using nofollow on internal links to sculpt PageRank then you look more like an SEO and are more likely to be penalized by a Google engineer for "search spam"

If you want to download the chart as an image here you go http://www.seobook.com/images/robotstxtgrid.png

And The Winner Is...

I decided to pick David Lubertazzi and Elisabeth Sowerbutts as the winners for their SEO Knol improvement comments.

I added a few pictures and fixed up some writing errors and incorporated a bunch of the feedback (like making the introduction better - thanks Andrew). There are many things (like domain names, duplicate content, blogging, social media, conversion, history and background of SEO) that I could have discussed, but I was unsure of how long I should let the Knol get, while still claiming that it was a basic introduction. Thanks for the feedback everyone!

What Are Your Favorite SEO Analogies?

I try to teach my mom SEO stuff from time to time, and often do so through the use of analogies. Some analogies perhaps oversimplify the SEO process, but are good for helping get the basic concepts across.

On Page Content

  • fish and a fishing pole - when explaining how text heavy sites often outrank thin ecommerce sites, I like to call searchers fish and each word on the page an additional fishing pole in the water. This is really powerful when used in combination with analytics data, showing her the hundreds of phrases that people searched for to find a given page on her site...helping her see the long tail as schools of fish. :)
  • Don't Make Me Think - people scan more than they read. Large blocks of text are imposing. People are more likely to read well formatted content that uses many headings, subheadings, and inline links. Expect people to ignore your global navigation, and do whatever you ask them to do (via inline links).

Site Structure

  • Broadway Street in Manhattan - used to describe the value of descriptive .com domain names, and when describing what top search engine rankings are worth.
  • a pyramid - when explaining how some phrases are more competitive than others, and how to structure a site.
  • chapters of a book - used to describe the importance of focused page titles, and how to structure a website.

Link Reputation

  • search engines follow people - helps explain why new sites tend to not rank well, and how links are seen as votes.
  • roads and highways - used to describe PageRank and why some votes count more than others.
  • multiple audiences - used to describe why many types of content are needed to address different audiences, and the importance of creating content that is loved by buyers, linkers, and search engines.
  • rising tide lifts all boats - used to describe how links to one part of your website help other pages on your website rank better
  • pet rocks & overpriced dolls - describing how perception becomes reality when describing cumulative advantage, and how some poor quality sites are popular while better content remains hidden

Pay Per Click

  • instant market feedback - describing how it can be cheaper to test and learn than it is to theorize
  • taxing irrelevancy - explaining how irrelevant ads are priced out of the marketplace.
  • users vote with clicks - if your ad does not get clicked on it costs way more or is not shown

Tracking Results

  • flying blind without autopilot - when explaining the importance of analytics, and how most businesses that do not track results stand a good chance of failing.
  • people are lazy - describing the power of defaults and how a #1 ranking gets way more traffic than a number 5 or number 10 ranking.

Google Relevancy

  • Trust is Important - cares deeply for user experience, unless they are paid enough to think otherwise.
  • The House Advantage - when explaining why YouTube and Knol pages rank better than they deserve to.
  • Link Authority is Important - explaining why garbage general made for AdSense sites like eHow clog up the search results when higher quality information is hidden.
  • Informational Bias - when explaining that Google's business model relies on people clicking paid ads for commercial sites, and why Wikipedia ranks for everything.

How do you describe SEO to people who are not deep into the field?

Update: A few months ago Jaan Kanellis posted many analogies.

What Are Your Favorite Foreign SEO Information Sources

I have worked with some large multi-national brands who had multi-lingual sites, but they typically hired us for English optimization, and never really asked for much more than general advice and strategies (internal link flow, subdomains vs unique domains, etc.) when it came to other languages and cultures. I noticed a few differences between Google.com & International Google results while traveling, but I still only analyzed stuff that was published in English.

What are the best informational sources for SEO in Japanese? SEO in Chinese? SEO in Spanish? SEO in your language or region? How do you feel SEO in your area differs from the SEO advice you read from those of us who operate in the English US marketplace? I also would love to publish a guest article for each language.

PBS MediaShift Covers SEO

Mark Glaser recently queried me about improving the SEO of PBS's MediaShift. The tips and advice I gave him apply to most blogging and media websites. The piece was well balanced, with information from Poynter, and he mentioned Joost's great article on Newspaper SEO.

The Changing Face of Link Buying

As Google clearly states (with their actions), bartering for links is fine as long as money is not part of the exchange (or if there is editorial discrimination and relevancy when it is). What is the guiding principal for bartering links? Massa said:

When do other people WANT to accept your link request, publish your article, run your press release or accept your submission?

When it does something for them.

Either it makes them money, saves them time, provides added value to their visitors or they believe it makes them look good or smart or benevolent to their visitors, their peers, their friends, their relatives, to the search engines, award sites or just about anyone that can make them a buck or stroke their ego.

So, the absolute best chance you have of getting that link is to cover as many of those bases as possible at the same time. When you can satisfy some need, want or desire of the webmaster, the visitor to the hosting site and it makes the search engine look smart, BINGO. You just hit the SERP buster hat trick!

If you are going to sell links, you can cloak them as being AdSense ads to lower your risk profile, because if it's Google its got to be Good! Or you can require the link purchase be wrapped in a guest article or some other format that does not look like a link purchase. :)

Update: Gab Goldenberg wrote this detailed post on real sneaky text link ad disguises.

Excessive Creativity

The line between being clever and giving out too much information, can be seen here.

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