In 2008, Eric Schmidt let slip that Google would use brands as a signal to clean up the "internet cesspool.
SEOs ears twitched.
Quoted by CNET at the time:
Web crawlers aren't particularly good at making judgments about the truthiness of digital matter, and the wisdom of the crowd can't keep up with the river of data streaming online. Schmidt gave the magazine publishers hope for their future. Brands, he said, are the way to rise above the cesspool...
Schmidt was talking to magazine executives who were concerned about competition they faced from low-cost publishers, like you and me :)
Whilst we can't know exactly what aspects Google's algorithms will reward, it's not difficult to see brand factors becoming increasingly influential in search results, both directly and indirectly. Schmidt may be talking about a level of authority that the brand possesses, so is therefore trusted as an "editor", but there may be something else going on, too.
It might also be a question of clear subject/topic focus.
Establish A Brand
If your site has a very clear focus, in terms of brand identity, a number of search and social media benefits naturally follow. On-topic linking, context, and more. I'll discuss this shortly.
A brand is more than a name, graphic or logo. A brand is everything you do, from the way your position yourself in the market, to how you answer your emails. Brand is the total sum experience you offer. It's also a collection of keyword terms people naturally associate with you and your site.
Whilst it is expensive to create a national or international brand, you can create well-known brands in niches. Consider SEOBook, Webmasterworld.com and SEOMoz. Those brand identities are clear, and I'm sure that a number of unique qualities for each brand springs to mind when those names are mentioned.
Ways To Establish A Brand
Philip Kotler, Professor of International Marketing at the Kellogg School of Management, identified the steps to developing a brand. Amongst those steps were:
- Develop The Value Proposition
- Choose A Broad Positioning For The Product
This sounds like marketing guff, but what does it mean in practice?
The Value Proposition
No one can be good at everything - there isn't enough time and resources - so what is the one thing you are really good at? Is this a value people are willing to pay for?
Kotler identifies three alternatives:
- the product differentiator
- the low cost leader
- the nicher
Which one are you?
It's possible that a business can be all three, but such generalist businesses tend to be outgunned by businesses that are superior in one way. For example, Versace *could* do cheap items, but it would compromise their focus and confuse their brand identity, which equates to luxury.
Here's how to translate these brand ideas into an SEO advantage.
The value proposition is based on the demand you identity. For example, if a business owner found keyword demand for the phrase "SEO services in Los Angeles", then the value proposition is:
- A locally focused SEO service provider
The business owner would be suited to providing "SEO services in Los Angeles", presumably by virtue of their location, contacts, focus and experience.
The broad positioning would be "niche". A catchphrase/byline may emphasize regionality, locality and accessibility for clients located in Los Angeles. The terminology used in the copy should reflect this niche approach - again, use words and phrases associated with both the service and the locality. When people link to such a site, they would naturally use terms that reflect locaility, because it's an intrinsic part of the brand identity the owner has established. When people talk about this business on Twitter/Facebook etc, they will hopefully use the terms consistent with the brand identity. Whenever people talk about your site in a certain way, Google will surely follow.
All the ducks are lined up. Business focus, keyword text, link text and the frame of reference in which people can talk about the business. Simple, right? But how many sites lack this type of focus, and thus miss out on keyword associations?
Brand can also be about personality. Danny Sullivan may know a lot about general tech, but to most people, Danny is "the search guy". He gets keyword-rich links, without having to ask. Aaron is "the SEOBook guy". It's hard to not link to Aaron without using the term SEO. Whenever people talk about them, people will naturally use search terminology in the same breath - in their keyword copy, link text and so on, which all flows through into SEO advantages. This benefits flows from having a tight brand identity.
The alternative is to be all things to all people, and this doesn't work so well in 2010, either online or off. There's just too much noise.
Building a brand is about building a a clear and established identity, and in terms of SEO, it's about being associated with a specific list of keyword terms relating to that identity.
Could you sum up your brand identity as a list of keyword terms?
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