Nearly Every Successful Marketer is a Spammer

A9 recently largely died off. Why? Because few people talked about it, and it never gained any real traction. Google, on the other hand, even has people talking about their ads. Rand recently noted that he doesn't believe it pays to game Digg, while Loren notes that people are willing to game it for you for as little as $20.

Quoting Rand:

If you game Digg, you get none of these benefits. The visitors might click, they might even start reading, but if you don't have truly exceptional content, you're spinning your wheels - no one is going to remember you or your site as being anything other than a waste of their time; that's not a positive brand association.

...

If the content wasn't good enough to make the top of the link sites naturally, there's little hope that anyone who manages their own content will link to it.

Rule #1: If people enjoy it and vote for it then it is not spam.
I have seen average (or slightly below average) content become remarkable and Diggworthy through appropriate formatting and heavy use of Instant Messenger to seed the idea. If you can get the idea half way to the homepage (about 15 - 20 votes) before the general Diggers start voting you stand a good chance of making the home page.

Rule #2: Exposure leads to more exposure.
And in spite of the fact that you will not get many links to cheesy content, I have seen somewhat cheesy content garner high trust links from old school media sources. You really only need one of those types of links for the Digg spam to pay for itself. And those links are going to be hard for competitors to replicate (unless they know how you did it).

Is it wrong to pay people for exposure? If so then why do search engines teach content publishers to blend their ads into the content?

Rule #3: Most members of the media are overworked or lazy.
Another thing to think about, is that many of the people at mainstream media sources are lazy, underpaid, or overworked cogs. In the same way that some journalists have swiped ideas from bloggers before, many of these journalists may rely on these social news sites to find new things to mention or link at. And I have seen anchors at one social news site submit one of my stories to their site only because they found it on another one.

Read more about the relationship between public relations and the media.

Rule #4: New typically means easy to spam.
The newest systems are generally going to be some of the easiest to spam.

And the spam doesn't look or feel or smell like spam if people are reading about themselves. SEO Blackhat wrote a funny article about how to get seen on Digg and over 4,000 people voted for it.

Rule #5: Older systems are typically more expensive or harder to spam.
A year or two ago it was far easier to spam Google using mini domains and keyword rich anchor text, but since then the algorithms have been placing more and more weight on citation based authority. Newspaper sites are reporting a large increase in online exposure. The publish the same old bland content and are competing with more and more sites. I don't think I would be in error to assume that a large portion of that increase is due to bias shifts in Google's (and other engines) algorithms.

Rule #6: To be successful, you have to be a bastard to somebody.
In an interview with Rolling Stone (available free via iTunes), John Lennon stated that you don't get to make it big without being a bastard. And The Beatles didn't get to become The Beatles without being serious bastards.

Rule #7: Almost everybody spams.
Any for profit system has rules set up that help it make money at the expense of others. If you are starting from nowhere you really don't have much to lose by being a bit aggressive. After you establish a strong brand then overt spamming may not look as appealing on your risk to reward ratio scale, but off the start it shouldn't hurt to be a bit aggressive, and if people are going to hold that against you forever, then screw em.

You have to spam somebody to get people to grant you enough authority to influence other markets. After you gain enough influence you keep pushing after other markets:

Google's Eric Schmidt predicted that "truth predictor" software would, within five years, "hold politicians to account." People would be able to use programmes to check seemingly factual statements against historical data to see to see if they were correct.

A statement like that makes you wonder if a Google ad campaign might help determine what truth is perceived to be.

Even after you have lost touch with your core purpose businesses keep pushing for growth:

TRUSTe’s Fact Sheet (2006) reports only two certifications revoked in TRUSTe’s ten-year history... According to TRUSTe’s posted data, users continue to submit hundreds of complaints each month. But of the 3,416 complaints received since January 2003, TRUSTe concluded that not a single one required any change to any member’s operations, privacy statement, or privacy practices, nor did any complaint require any revocation or on-site audit.

TRUSTe has only a small staff, with little obvious ability to detect violations of its rules. Rule violations at TRUSTe member sites have repeatedly been uncovered by independent third parties, not by TRUSTe itself.

Is there a single profitable well known online business that doesn't spam or at least pay others to spam for them? And, at some point, did they spam to get where they are?

I linked to this before, but I love this audio file.

Here a down and out. There a game fighter who will die fighting.

Google Base Store Connector

Via SEW Google is trying to make it even easier to upload items to Google Base. Why?

If they can get the most relevant, most descriptive, and most comprehensive results then eventually users will use it more. After they get enough users what was once free can be charged for, or they can find other ways to make money from it. If many merchants upload similar data it probably makes it even easier to identify and filter commercial data from the organic search results. It won't be long before the organic results are out of reach for most stores, and most merchants are forced into using AdWords if they want to buy exposure. Google has outsourced AdWords training, turned determining relevancy into a game, and wants to be the default product information database.

Google will probably also allow merchants to store inventory data in Google Base, which will only help Google make their results that much more relevant, and help merchants tie their ad spend directly to their current inventory. If Google roughly knows historical search trends, related searches, click value, ad spend, conversion rates, inventory levels, and pricing details they would have to screw it up pretty bad to not be able to make money from transactions that originate through a Google search box.

Exact Match Domain Names in Google

Search relevancy algorithms are ever changing, but I recently snagged a good example of Google placing significant weight on exact matching domain names. When you search Google for search engine history there are over 20,000 exact phrase match pages and over 90,000,000 matching pages. The #6 result in this screenshot is SearchEngineHistory.com, which is a site that I never really developed. It has no inbound links on Yahoo!, Google, or MSN (as you can see on this screenshot and that one). Also worth noting that SearchEngineHistory.com is a single page site, and with NO link authority it outranks a LifeHacker post that has the exact matching phrase in a page title (and LifeHacker is an extremely authoritative site).

Why could Google trust domain matches so much? Because they are often associated with brands which protect their trademarks more vigilantly than in the past, and there are so many domainers and so much vc money placing premiums on domain names. To get an exact matching domain it is probably going to cost you something (either lots of money or the foresight to be an early believer in a new field), so that in and of itself is some sign of quality. For example, today I tried buying a non-word 5 letter domain for $1,000 and the domainer turned me down stating that he turned down 5x that much last week. About 3 years ago SeoBook.com cost $8, largely because the standard frame of thought in the SEO market was that there was no market for a book or ebook.

History of Modern Search Technology - 1945 to Google

I recently updated my article about search engine history.

Any and all feedback is appreciated.

Blog Marketing 101: Circlejerks for All!

The best way to promote a new blog is to track conversations, interject your opinions, and to talk about others when it makes sense to. The WSJ published an article titled How to Get Attention In a New-Media World [Sub Req], in which a blogger stated:

"Our best PR," Ms. Dunlap says, "comes from people who are mentioned or featured on our site and forward the link to their friends."

Of course, it is hard to build up enough authority to do well if you start off with non controvercial fan blogs. You have to have a great writing style or a certain amount of credibility built up before people want to share your mentions as being newsworthy. You need to build brand loyalty one visitor at a time starting from day 1.

Short term you can get exposure quickly by creating controversies (see Valleywag) or being the consumate contrarian (see Nicholas Carr). But, if you want to do well longterm it is important to create a platform for showcasing the value of others and their ideas, like Paris does.

One of the things I wrote in my ebook was something like "If you make other people feel important they will do your marketing for you." (yes I know it is shitty to quote myself)

But the large theme of most successful and profitable sites is that there has to be some associated social element...some way for the site to make the consumer feel special. An insider's club circle jerk, if you will. People like to feel like they are in the in crowd and that they are important. That is why you see low level information being so popular so often on the social sites...people can quickly consume, understand, and identify with it.

The web, at least as a social marketing medium, is less about doing deep research and more about creating something that can quickly evoke emotional reactions or help people reinforce their worldviews, identities, and sense of purpose.

Andy Hagans on Quality Content?

Andy Hagans is advocating quality content AND advocating it within a quality content post.

What is the world coming too? Somebody check the phase of the moon!

Old Gold

If you write hundreds and hundreds of pages about a topic odds are that eventually one of them is going to rank, get some decent self reinforcing links, and then keep ranking. This is especially true if you are writing about a modern technology or a field that is rapidly changing. One of the reasons exposure on sites like Digg and Del.icio.us is so valuable is that it earns you unrequested secondary and tertiary (and fortuary, hey wait, is that a word) organic citations. Some underfunded mainstream media sites just link to whatever ends up on sites like Del.icio.us that day, then other people find those channels and link to you from there as well. It is equally cool and lame, but perhaps a bit more cool if you are on the receiving end of the linkstream.

Longterm the key to doing well on the web is to do things that are strong enough that they build unrequested links.

So what if you are already ranking #1 for a keyword on an old page? Is it ever worth editing it?

I have a page which got about a half dozen unrequested .edu links back in 2004. The page was probably of average quality, but easy to cite, because it looked comprehensive. As time passed I added a bit of info to the page here and there but did not go through to format and edit it...those changes, coupled with rapid changes in that field meant that the page went from average to below average quickly.

It still ranked #1, but that page has not got a single .edu citation since 2004. What if I would have made that page far better? Have I been throwing away a .edu link a week for the last year and a half? Likely. And it gets worse too, because as that page would have got cited it would have lead to secondary and tertiary (and fortuary, hey wait, is that a word) organic citations from people who were passionate about that topic.

And had that site gained another 50 or 100 .edu links it would have doubled or tripled the value of that site. The authority from that one page would have carried that site.

Now I am not a fan of going through and editing everything over and over again, but if you have a couple core pages which capture powerful ideas it is worth it to make those as good as they can be. And if you already rank, then you are just leaving links on the table if those pages are average. Clean them up a bit and get the love you deserve, you obviously deserve it if you are already ranking :)

Some marketing is push. Other marketing is pull. What makes SEO great, is that when you figure out what ideas to target your pull marketing is self reinforcing while others are pushing pushing pushing and never able to catch up.

Digging for Links

When you are doing SEO you want titles that are rather directly informative...you need to be descriptive. But that is not how you promote a linkbait.

Too much sensationalism causes you to lose credibility, but if you are starting with none then you might not have much to lose by testing different things. Take this post, for example. Let's analyze it.

  • The person who wrote the story about Google submitted it to the Apple category.

  • The post is half-assed research, passes opinion as fact, and is completely wrong in it's conclusions, but
  • The post is titled Google's dirty little secret

Thus despite multiple layers of ineptness it is passed off as good information based on the title alone. It made the Digg homepage. A good linkbait starts with a good title.

Need help with your headlines? Go get some magnetic headline love.

Another tip is that for the amount of effort you need to put into making a piece of information, you are typically going to get much more out of it by making it biased than by aiming for vanilla. Your bias is what people subscribe to, want to believe in, or want to discredit.

For example: I think Iraq for Sale is a film every American should see, largely because those who allegedly support a free market system think that the uncontested multi-billion dollar government contracts full of fraud sent to scumbag corporations are an acceptible business practice. And they only get away with it because people argue on the rhetorical or idealistic levels instead of talking about what is actually happening, and the media is generally not honest enough to report some of the news themselves...they are too tied to profit to allow themselves to.

I bet someone comments about that last paragraph ;) Also notice how I lined out I think. If you want to be controvercial an added way to do it is to present opinion as fact, but be forewarned that if you go to far with that it makes you an easier lawsuit target. But if you plan it out correctly lawsuits can go right into the marketing budget. With some stuff it almost seems like that is how Google does it :)

Linkbaiting is all about emotional reaction or being memorable...that is what leads to comments and citations.

So how else do you make your story comment worthy or citation worthy? You build up a following over time. Those who read your site may Digg, Netscape, or Del.icio.us your posts.

How else do you do it? Have an instant messenger list a mile long, and email. Beg your friends. Time your post, bookmark your site, and then light up contacts via email and instant messenger.

There is not a lot to the linkbait formula

  • time your post for a launch when your friends will be around, use a catch title, Digg your own post

  • be really biases, or format your information so that it LOOKS fairly comprehensive
  • beg friends
  • make it easy to bookmark your page by placing the following type of code on your site

{ Post to del.icio.us | Post to Reddit }

Note: if I was trying to get this page to Digg's homepage I probably would have used something like Digg is Too Easy to Game: Here's How as my page title.

Making Work a Game

In Human Computation Luis von Ahn talks about how the Google Image labeler turns work into a game, and how you can enhance that information further by using a game like Peakaboom.

How many cool things will people do on the web for arbitrary points? And are the points actually arbitrary if they make people happy :)

Hello... Link You Very Much

Do you believe something more or less because you found it while doing backlink research.

When someone gives you an unsolicited link does it make your more or less likely to trust them? How does it change your perception of the content you read or the person who wrote it?

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