Professionalism, Ethics, Emotion & the Evolution of Search Spam...

I omitted my friends name, but recently I had a chat with a friend via IM. I asked him if it was cool for me to post a bit of it and he said sure. The chat went like this... friend: there are so many people out their calling themselves seo professionals
me: well its an arbitrary title
me: am i a professional
me: if so why
me: etc
friend: your right.......
friend: I looked at that excel file earlier. why have you spent less time keeping it up?
me: because why should i
me: why should i promote shitty biz models that are not forward looking
me: help a few sketchy webmasters be lazy and greedy
friend: true.....
me: and bust my ass to do it
me: for free
friend: true
me: better things to do w my time
friend: I have noticed a lot of them becoming link farms anyway
friend: they are dropping everyday also
me: almost all of them are shit
friend: I have focused more on good qaulity article submissions
friend: those suckers are viral if you have good content
friend: I can incraese your list of article submission locations if you need more.....
me: well if its easy to import the data sure :)
me: in the end though
me: most of those will get spammed out and deweighted too
friend: I took the liberty of adding sites to the excel file you sent me, ie. article subs and press release subs. it doesn't get any better than that.;-)
me: cool
me: well if you want to email it through thats cool
me: :)
me: but the thing is
friend: it seems like all of the good marketing outlets are getting lost in the shuffle because of spammers
me: I cant be the central maintainer because I thought that would scale but it does not ... so I can accept contributions, but its too hard to keep up with
me: not really
me: i dont buy that at all
me: good marketers evolve
friend: you just said a second ago that you thought article subs and press release sites will go down also. it sounds like you agreed with what i said.. i am confused
me: not the good marketers dropping off
me: just the lazy easy channels
friend: i was just venting in terms of spammers screwing it up for the rest of us
me: well my take is we are all spammers
me: is the stuff you are promoting uniquely inovative and useful? if it was you probably wouldnt need to rely on article submissions
friend: promting useful information doesn't always get you a spot in the top. Why do we try so hard to get links pointing in our direction if that were an absolute?
me: well what do people want
me: you need to serve multiple needs
me: what people will buy
me: + what people want to market for you
friend: thats where i think we are. I don't think articles should be writtien to spam. But, they can be written professionally to get better exposure online.
me: right. but your opinion doesn't much matter in the grand scheme of things
me: as mine doesn't either
friend: opinions are like butt holes, we all them and they sometimes stink....
friend: so how do you propose meeting the many needs of the masses?
me: well thats the point
me: each needs to decide
me: there should be no mass system
me: mass system = spam
friend: meeting the needs of the mass isn't spam if you are doing ethical work, su as putting toegether great content as you have put it many times on your site.
me: thats the whole point
me: if the content was so great
me: it wouldnt need an automated type system
friend: it seems as if we have very similar ideas
friend: i haven't been talking about automating things in our industry. I am just interested in gaining some insight as to your opinion about helping others online.
friend: thats all
me: well my insights are this
me: create something useful that people are interested in
me: and then be creative from there
friend: i know you have always taken the stance at emulating a users experience online. I have learned a lot from taking that mind set. believe me
me: so that is where I stand
friend: cool
me: the basic thing that is screwed up
me: is people think that online they can just get links
me: without thinking about the social aspects etc
me: sure it can work
me: but longterm it is way easier if people want to link to you or if you have a legit brand off the web
friend: i know you are big on the community aspect. this is a safe bet on or off line. I deal with people online like I would in person. This has also helped out a lot
friend: i remember you saying on the phone that after you reached a low point from circumstances in your life, your outlook was changed for the better
me: ok?
me: :)
me: i still am bitter mean and evil often
friend: you remind me of one of my best friends. he too is kinda outspoken and ruff around the edges. but, underneath it all, i know what he is all about. You are the same way

----

I didn't leave that last part in there to pump myself up or pat myself on the back, but more to show the emotional bond.

The guy I was speaking with I spoke to on the phone for about 10 minutes about a year ago and have emailed a few times, and yet he feels he knows and understands me. He may or may not (I sure don't!), but either way it is a good deal for me.

People with emotions create algorithms by which search engines function, but their job is so grand in scale that it is hard for them to care about ones and twos.

As search algorithms advance in some fields it will become easier to manipulate other webmasters and web users than it is to try to manipulate the algorithms directly.

It is the same reason there are so many 50 page sales letters, because like selling stuff, ultimately selling the idea of people giving you quality inbound links or recommending you is one person and one conversion at a time.

I am not saying that everything you do should have manipulation in mind, but it is easier to do well if people want to help you, and it is easier to win over 1 person at a time than it is to fake relevancy across all the major engines, at least if you are hoping to have a longterm business model.

Keyword Intelligence Official Launch

A while ago I posted about Keyword Intelligence. Well today they officially launched. I got to see a test demo of it, but could not post about it until today due to embargo.

You gain access to the same data as HitWise with a few exceptions:

  • the database depth is smaller (100 for basic and 1,000 for standard)

  • you do not get access to the competitive intelligence data
  • Keyword Intelligence is much cheaper than Hitwise, starting at about $1,000 a year.

Keyword Intelligence allows you to grab top terms by industry, lets you enter the root search term and see what other search terms are returned, allows you to manage your keyword terms inside their product, and offers terms by geographic region.

Click Fraud Testing

Danny pointed at MarketingExperiment's recent piece on click fraud (free registration required).

They tried click fraud on test campaigns, clicking 10 times on each. Below is the number of clicks Google charged for from each test set:

Individual clicking on the ad: 0
Individual clicking on the ad with Anonymizer: 1
Clicking on the ad with a different computer, same IP address: 1
Clicking on the ad with a different computer, different IP address: 1

They mentioned impression fraud and looked at alleged click faud in three real accounts, which showed that fraud tended to increase as click cost rose.

They also gave tips on how to avoid click fraud or minimize its effects. The article is worth a peak if you plan on swimming in the PPC market. They also have a 50 minute audio I have only listened to a few minutes of.

I am not sure why they did not test other engines as well. They should have at least done Overture. It would be interesting to compare how various engines fight (or do not fight) click fraud.

Whoever is big in the click fraud prevention market should really use some a / b / c comparison testing as the cheap marketing opportunity that it is.

Andy Beal Endorses LookSmart?

Search Engine Lowdown is sponsored by LookSmart, and in their advertisement post it sounds as though Andy is endorsing their service:

If you want quality traffic at a lower cost than other leading pay-per-click search marketing programs, check out their LookListing service.

I guess quality is a broad word, with many meanings, but from my experiences that post sounds a bit economical with the truth.

Ocassionally I have thought about taking advertisers on this site, but it would take a lot of money for me to say nice things about LookSmart's traffic quality.

If LookSmart believed in their own products would they be displaying AdSense ads on their sites like FindArticles and Zeal? When I just checked even LookSmart itself was serving up AdSense ads.

From your internal testing does LookSmart provide quality traffic cheaper than leading pay-per-click search marketing programs? If their network traffic quality is high then why do they need to outsource their ad sales to Google? In spite of contextual ad click fraud why are some people willing to bid more on AdSense than on LookSmart?

Google Duplicate Content Filters & an Interview of Dave Naylor

Get seen First:
DaveN posts about how Google duplicate content filters have a tendancy to reward the first spotting of content.

Interview:
Interesting stuff Dave. I should interview him, oh wait, I just did :)

I think the key takehomes from his interview are:

  • trust & friendship are HUGE in the SEO space

  • the importance of collecting data

but the interview is well worth reading for all. Thanks again for the interview Dave :)

Stocks that Will Rock Your World

Rick Aristotle Munarriz, from The Motley Fool, wrote an article looking at the downfall of MP3.com and the resurgance of online music.

Yet there's a reason why there isn't a single worthy investing angle when it comes to buying into the trend towards showcasing the unheard. No one is doing it right.

The broadband migration continues. Bandwidth and servers get perpetually cheaper, yet the market seems to think that the only money to be made in digital music is in pitching popular tracks for a buck or less, or coming up with some portable aural smorgasbord solution of commercial tunes. In a word, strategy is primitive.

That's why I believe that, years from now, the major labels won't be the same batch of old-school vinyl pushers you see today. As ludicrous as it may seem, I think that the real power brokers in the music industry will be Google (Nasdaq: GOOG), Yahoo! (Nasdaq: YHOO), and Microsoft (Nasdaq: MSFT).

Oh, they don't even know it yet. It may be years before they even come around to connecting the dots, but they will connect those dots. That's because those three companies are the ones leading the way in localized search.

Even as a search marketer I think it is hard to appreciate what an effect search will have on society.

Watching a Business Model Get Marginalized

So I work pretty hard trying to keep up with everything that is going on in the SEO / SEM space, but search engines have been releasing a ton of products recently.

Combine that with the fact that SEO is increasingly complex and it gets tough to write a book that is useful and comprehensive and allows novice to intermediate level SEOs to learn enough to do well, especially while still keeping the book short enough that people would want to read through it.

Currently my ebook is about 200 pages, with about 50 of those pages being reference links, the cover page, the table of contents, and that sort of stuff.

After Yahoo! released their most version of MyWeb 2.0 Danny Sullivan wrote a subscription required approximately 25 page article on Yahoo!'s search personalization. There was no fluff in his article either. 25 pages of useful information about Yahoo! personalized search. I think reading a ton every day and summarizing on a blog sorta forces me to become better at filtering information. To appreciate how hard it is to learn and balance it all while working for a few clients as well, I recently wrote the following about pay per click marketing:

A friend of mine is writing a book about PPC right now I think. It can be done well, but to me you need to have a large ad spend to really appreciate how the programs change at various spend levels, and I don't want to be managing all that ad spend. I like the idea of going to Coachella or Burning Man or a small remote island for a while. It is hard to do that stuff with huge ad spend unless you have staff and some office (and offices are evil).

To me writing a PPC book is probably far better for the writer than the consumers. eventually PPC becomes a zero sum game, and it costs much more than effective SEO does.

with SEO you can have far more effect cheaper. and PPC is getting absurdely complex as well:

  • with Google they factor keyword CTR into the CPC equasion, but now they also factor in the ad copy as well.

  • add to that the CTR they use to figure out relevancy is not the same one that shows in your account.
  • add that to the three syndication groups (4 if you count the cpm site targeting only)
  • then there is exact match, phrase match, and broad match (as well as negative keywords)
  • there is in trial, on hold, disabled, normal statuses
  • and then the issue of budgeting, and geotargeting, etc etc etc
  • and then there are oolies like dynamic keyword insertion and some search engines following and indexing some tracking URLs

and that's just Google AdWords, of course Overture is a different system as well. MSN promises to have a system more complex than either Overture or Google.

To me it seems both PPC and SEO will get too complex for the average newbie to be able to do well unless they have a great site or the market is not competitive. Hopefully that is still a bit off from now though because I need to change the biz model before we go too far down that slope.

Blogs, Attention Markets, & Link Building Opportunities

"Blogs will save democracy." - random blogger

While there are many blogs about blogging, and in general the concept is overhyped, blogs do present a solid marketing opportunity.

Gaining unrequested links usually takes a good bit of effort. You have to be one of the leading resources in your field, you have to provide something that others do not, you have to give others a reason to want to link to you. Some people try to buy their way in, but of course that eventually backfires.

With blogs you can just whinge on about whatever, and so long as it is usually on topic some people will read it. Sometimes the smallest things, like mentioning a 20 pound AdWords coupon can get you multiple free links from other regularly updated channels, and the attention of people who read those channels.

If you are looking for resources to cite you can use a tool to look at topical trackbacks (which also point links your way) and help get you noticed by some of the leaders of your community. Of course you can go too far and be labeled a spammer so you want to use some caution / restraint.

Some systems, like PubSub, also show you how citation data / linkage profiles change over time. If someone is linking at a competing channel then you can ask them to link to yours, or reference them, or make a useful comment on their site which is likely to get them to click through to your site.

Some bloggers also tag their content. Some have suggested using tagging systems for keyword research, but tagging is sloppy, narrow, and somewhat self reinforcing IMHO.

To me the real value of tagging is in linking opportunities and attention markets.

You can tag your content to work yourself into the tagged channels. Some people track certain terms, so you can almost guarantee they will read what you write if you tag it with the terms they track.

Of course, if tagging systems get too popular they will get heavily spammed. Technorati tags: , , , , , , etc etc etc

For link building you can find people who are tagging things that interest you, make a good personalized proposal, offering something they are interested in, and get the link :)

Stuntdubl has a list of social bookmarking tools here.

Erosion of Value: Small General Directories...PUNT!

BobMuch keeps promoting directory lists over at SEW forums (which frequently inclde 5 of his own directories), but many scrappers sites have recently been given a hand job, and DaveN says of directories:

whats stopping someone just scraping and building directories, using the same footprint

DaveN

added oops they all ready have

If scrappers are a big burdon on Google (and they are), and

  • they pattern themselves after directories; and

  • most of the small general directories are not much more than glorified link farms

Then it makes sense that small junk directories are on their way out.

Marcia also mentions identifiable link networks, staying below radar, and how many directories appear as link farms:

There are some that are, beyond a shadow of a doubt, visibly identifiable as being part of linking "networks" - either networks of likeminded directories interlinked and cross-linked with the same business model in mind, or quite visibly as SEO networks.

Unfortunately, trying to emulate BH techniques without following the basic rule of BH, which is to stay off the radar, isn't what so many of them are doing. Publicizing and soliciting business for them right at SEO forums, right where search engineers can and do read, is exactly the opposite - it's putting them right on the radar and it's only been a matter of time before the ships either float or sink.

and

A good, substantial, vertical directory that's well established and gets inbound traffic for the relevant keyword set will do that, but those are a far cry from many of the little directories being thrown out there daily, both independently and as part of networks, that hope to monetize by selling text adverts or footer sitewides, even though, as pointed out, in many cases they're literally undistuishable from scraper sites

For a while I tried to help promote some of the directories, but almost all of them have turned out to be quick buck operations, and I will not be sad to see that business model erode.

What have you seen of Google and directories? Are they becoming less effective?

Evil SEO Business Models: Hate Site Networks & Mafia Styled Ranking Manipulation

So like Google's motto, usually I try not to be evil. Sometimes I think of random evil thoughts though. I can't help it, sometimes I forget to wear the tinfoil hat... ;)

I have been contacted by an increasing number of corporations who want me to bury negative websites. Some general feedback sites with good root authority have inner pages which are ranking for a wide variety of business names.

What would happen if a person set up a network of sites to collect feedback about various companies, knowing that they would get mostly negative responses? Throw in a dash of promotion and a link to us reminders and you are ranking for many business names.

Have someone else inform people of the hate sites and maybe there is a subscription SEO business model burying the bad news. If they stop paying for your services you go about removing links for some sites and build a few for the negative site.

Of course if the businesses are too well connected and some stuff is sold in the wrong way I think it could be extortion or something, so I am not trying to promote that.

There has to be a way to make money leveraging the ability to bury bad news. Then again, depending on what bad news you were trying to bury that could be evil too.

Pages