- Human nature extends through all mediums.
- The early web mimicked offline direct marketing. This is why long sales letters worked so well.
- Due to increasing competition for attention (more websites, more web users, more email, more IMs,
more spam, audio and video content, games and widgets, statistics programs, and software making the
reach of one person greater) we have to package attention grabbing content in smaller easier to
consume pieces if we want it to be consumed.
- We look for proxies of trust and proxies of value. More people are looking for signs of trust
away from sales letters, shifting sales from a sales letter to a sales process.
- "Web 2.0 is about giving the user more control and selling them in the way they want to be sold."
- "The more technology-driven we become (i.e., the more automated, static, robotic, and
impersonal we become, as is the case with the web), the more we will crave and seek out human interaction."
- Some people learn better with video and for many people video is far more stimulating that reading.
- People are becoming more insatiable and want quicker answers and more free samples.
- Many people are seeking more content upfront instead of getting it after they get on your newsletter.
- Even after the purchase videos can be used to help orders stick.
How Salesletters Relate to Search:
You can take Michel's thesis on salesletters and extend it out to everything else on the web. Search is largely a proxy of how well people trust a website, a merchant, or person.
If a person searches for your brand name do they find any feedback about your company? Or is it just a bunch of ads for competitors and a few customer complaints? Or, worse yet, is nobody talking about your brand?
If a person searches for THEIR needs how THEY want to do you have any relevant trustworthy content to lead them into your sales process?
Cutting Edge Search Engine Marketers on Video:
Martinibuster recently posted a fabulous entry titled Creating Authority and Link
Development. Like Michel Fortin's report, it is worth reading from end to end, but here is a sample:
Every selling point relative to the product is appropriate subject matter for demonstration.
It can be presented as one long presentation or it can be broken down into chunks. Yes, itâ€™s an infomercial,
but itâ€™s a way to demonstrate your product in a manner that site visitors are coming to expect and
appreciate. Giving them a way to preview the product is an excellent way of providing value with quality
content. Itâ€™s something to link to.
Roger also recently mentioned the move from text to video.
Matt Cutts, WebProNews, and a few search marketers like Lee Odden and Rand Fishken have been using video much more than in the past. Over the past few years Google has been the leading innovation platform at scale. And they recently bought YouTube for $1.65 billion. All of these should be seen as a signal of where things are headed.
Video was shunned in the past largely due to bandwidth costs, and because it had little to no text associated
with it (and was hard to find). But that is changing because:
- bandwidth costs are dropping - essentially free
- transcription costs are dropping
- within a few years audio search will significantly improve (think of how approximate general search is, yet people use it because it is good enough, audio search does not have to be perfect)
- aggregators, taggers, and bloggers are making it easier to find interesting and unique valuable video content, and are making it easier to find in general search indexes by writing about it
- if people are talking about me and linking to my site it raises my authority and the authority of every document on my site...so even if one of my videos does not have a lot of text near it but still gets linked to it still adds value to my site
Killing Off Small Players
Currently there is a large blurring between ads and content. It is what Google teaches publishers to do, and targeted ads as content is one of the reasons smart affiliates have been able to make a killing over the past decade.
But due to improving duplicate content filters and an increasing amount of people producing editorial content and editorial links it is getting hard to rank a site which is targeted ads as content unless you attach some sort of editorial or other value add to your site. Plus easy to organize link lists are losing value to improving search technology, social bookmarking and news sites, vertical search engines like Google Custom Search Engine, and the editorial value added by bloggers and media discussing their topic and reviewing related websites.
Large players are wising up to search, with companies like eBay and AOL buying up vertical authorities like TradeDoubler and StubHub. Yahoo! has been pushing splog-like brand universes to leverage traffic streams associated with well known brands.
And it is getting harder to buy the search ads too. Minimum ad relevancy and quality score improvements make some terms out of reach for newer and less sophisticated players. And even traditional content sites like large newspapers are buying keywords to boost their exposure.
If you are logged into a Google Account Google just stopped giving you the ability to see
which results are personalized as they ramped up personalized search. AdWords manipulate the organic search results. And as noted in a comment by Hawaii SEO, the large brands will not only have more authority to rank for the more generic terms, but they also will be able to afford keyword ads early in the buying cycle, even if those keywords offer a negative ROI. If that early broad exposure leads to those sites being biased for long tail keywords as the buyer does deeper research that will also bias traffic streams to larger sites.
Major corporations, which typically are slow at reacting to new markets and opportunities, are already using keyword based search data to determine what products to make and how to name their products.
A while ago I wrote a post about how Google could commoditize nearly everything. I wasn't writing that to be a pessimistic wanker. My point was that as they get better at distinguishing the differences between real brands and non brands it is going to be much harder to keep making money from Google trust if you aren't also heavily trusted AWAY from Google.
Video & Interactivity Helps Keep Small Players Competitive:
Those who are getting into video now have a head start on people who still think of the web exclusively in terms of text. Think of the current video players as the equivalent of early domainers or people who were creating legitimate domains in your field a decade ago.
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