I have yet to read the book, but Barry Schwartz recently gave a speech at Google covering the topics covered in his recent book. He also has another similar speech on ITConversations. [link via Buy Google]
A few of the thesis points were:
many people feel better with limited choice
too many choices leads to indecision
when there are more choices we expect a greater experience when we finally make one
we typically do not make the best choices when given too many options
when we should enjoy experiences we are often focused (or misfocused) on other decisions
if people get agents to make choices for them they typically feel better just by not being forced to make the choice (even if the agent is fairly clueless, but just care and actually want to help look out for their best interests)
if we limit choices and make the default paths the option that is most desirable or most helpful we can improve general good activity because people often chose the default just to avoid making more choices
"if we limit choices and make the default paths the option that is most desirable or most helpful we can improve general good activity because people often chose the default just to avoid making more choices"
Good post. It is so tempting to try and "trap" the user by offering them so many choices in the hopes of them finding one to their liking. Putting fewer options on the page goes against the grain, but it works.
In my experience with affiliate marketing, limiting the merchants that I promote on any given page has definately increased conversion. Some of my best conversions come from sites or pages with only one choice.
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